1. Lisa Madrigal
14239 Pine Cone Trail, Clermont, FL 34711 lisamadrigal@yahoo.com 407-340-1912
SUMMARY
• Highly accomplished, versatile and respected professional with over 15 years of
Project Management experience.
• Powerful leader with the ability to cultivate productive business relationships.
• Achieves and maintains company goals and produces revenue growing results to any
business environment.
• Exceptional work ethic to value add to all segments of business operations.
PROFESSIONAL EXPERIENCE
United Wall Systems
United Wall Systems offers extensive knowledge and experience in the commercial drywall
segment.
Project Coordinator/Human Resources
Orlando, FL: (November 2015 – Present)
• Manage and lead the HR division including background checks, drug screening and
secured badging for all field and office staff
• Direct and administer ExakTime system for field employees for time management and labor
cost control producing thousands of dollars in cost saving measures
• Process, review and deliver construction documents and drawings for OST (On-Screen
Takeoff) delivery
• Authorized administrator for GOAA (Greater Orlando Aviation Authority) and OCPS
(Orange County Public Schools) to effectively process screening of field staff
Sombus Networks
Sombus Networks is a gold partner with AT&T providing solutions and support for the world of
telecom services.
Project Coordinator
Orlando, FL: (October 2013 – November 2015)
• Effectively implemented on time delivery of voice and data network services to AT&T
Global businesses
• Lead the successful implementation of products and services purchased
• Consult with internal and external customers to ensure a thorough understanding of
requirements
• Assemble and lead a cross-functional project team while being the single point of contact
for all customers
• Superior solution provider for all AT&T services including mobility, data and voice services
HONORS AND AWARDS
Sombus Networks Winners Circle Award, 2014

2. Lisa Madrigal
FDN/NuVox
FDN/NuVox Corp. is a leading provider of advanced network communications, including
cloud computing and managed services, to businesses nationwide.
Team Lead/Account Consultant
Maitland, FL: (February 2004 – March 2009)
• Consult with internal and external customers to ensure a thorough understanding of
requirements
• Assemble and lead a cross-functional project team while being the single point of contact
for all customers
• Daily problem solving and escalating issues appropriately
• Subject Matter Expert in all areas of impact such as business proposals, contracts and
technical documents
Corporate Sales Representative
Maitland, FL: (December 2003 - February 2004)
• Managed a base of accounts for the Inside Business Sales team for Small Business
Customers
• Met monthly quota to assure revenue growth with additional sales through cold calling or
email materials
• Directed the successful implementation of products and services for all data and voice
services
TouchAmerica, INC
TouchAmerica is a global provider of voice/data services through fiber broadband and
collocation for national business customers.
Technical Project Manager/Client Relationship Manager (April 2001 - June 2003)
• Managed the successful implementation of products and services purchased through AT&T
• Consult with internal and external customers to ensure a thorough understanding of
requirements
• Assemble and lead a cross-functional project team while being the single point of contact
for all customers
• Daily problem solving and escalating issues appropriately
Team Lead/Narrowband Provisioning (December 2000 - April 2001)
• Provide coaching assistance to peers and other TOUCHAMERICA staff members
• First level of escalation for Touch America account teams
• Provision and design narrowband circuits for data and voice services to major Touch
America accounts
• Prepare weekly spreadsheets to account teams and management staff

3. Lisa Madrigal
Narrowband Design Engineer (August 2000 - December 2000)
• Provisioned and designed data and voice services for major TOUCHAMERICA accounts
• Proficient in all provisioning databases including CORE, F&E and Coastal
• Directly interacted with all major telecommunication businesses and account teams
• Provided problem solving assistance and quick resolutions
HONORS AND AWARDS
TouchAmerica Circle of Excellence Award, 2003
TouchAmerica Circle of Excellence Award, 2001
Univance Telecommunications
Univance Telecommunications provides voice, data and internet services for MCI global
markets and channel partners.
Carrier Accounts Manager (July 2000 - August 2000)
Englewood, CO:
• Maintain and provision data and voice services for major accounts
• Review invoices for accurate billing for major accounts
• Directly interact with MCI WorldCom, TOUCHAMERICA, Level 3 and Qwest teams
• Provide coaching assistance to peers and other Univance staff members
HONORS AND AWARDS
Univance Telecom Inc Highest Achievement Award, 2000
StarTek Inc.
StarTek Inc. is a global solutions partner for various partners in all business sectors supporting
fortune 500 companies and national business customers.
AT&T Global Services Area Manager (April 1999 - July 2000)
• Maintain and direct staff of up to 15 AT&T Global Services Managers
• Implement policy and procedural changes for high quality performance
• Prepared to effectively perform a wide variety of complex assignments/projects
• Work directly with provisioning, customer care, account teams, executives and AT&T Global
customers
EDUCATION
BSB/M, University of Phoenix – Orlando, FL
SYSTEMS KNOWLEDGE
Billing Systems: AT&T CAR (Customer Account Review)
Business Systems: Microsoft Word, Excel, PowerPoint, Access, Publisher, Internet Explorer,
Outlook

4. Lisa Madrigal
Training Systems: TBS (Telecom Business Solutions)
Sales Systems: AT&T Phoenix, AT&T CORE, all AT&T systems, SAT, RIO, STARS