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How to Increase Website
Conversions by Applying the Laws
of Great Product Design
@lindsaybayuk from @purechat
How was lunch?
#ConversionChat
Define Your
Target
#ConversionChat
“The successful warrior is the average man, with
laser-like focus.” - Bruce Lee
#ConversionChat
Not Focused Marketing
Anyone
Anyone with a credit card
Anyone who expresses interest
Anyone who has ever purchased from you
#ConversionChat
Who are your best customers?
Repeat buyers?
Most profitable?
Influential in the community?
Easiest to serve?
#ConversionChat
#ConversionChat
#ConversionChat
#ConversionChat
#ConversionChat
Target Definition
Categories Good Better Best
Years in Business 2-3 4 5+
Industry Bookkeeping Tax Prep CPA
Geography Regional Metro Area City
Relationship No Connection One Introduction Already
Connected
#ConversionChat
Your product is one
among millions. With
so many products, why
should a customer
choose yours?
Positioning answers
this question.
Positioning
#ConversionChat
Develop Personas
What do they do for work?
Where are they from?
How old are they?
Where do they get their information?
What motivates them?
How much money do they make?
What is their attitude towards life?
#ConversionChat
©2001-2014 All Rights Reserved. MailChimp® is a registered trademark of The Rocket Science Group.
#ConversionChat
Saying “no” increases
connection and conversion.
#ConversionChat
Design
the Experience
#ConversionChat
Map
current reality
#ConversionChat
#ConversionChat
#ConversionChat
Document the
entire experience,
test, and re-design
to fix the gaps.
#ConversionChat
Test
the Message
#ConversionChat
Benefits not features.
#ConversionChat
℅ Peter Sandeen
#ConversionChat
℅ Copy Hackers
#ConversionChat
℅ Copy Hackers
#ConversionChat
℅ Copy Hackers
#ConversionChat
#ConversionChat
#ConversionChat
Test
the message,
not the words.
#ConversionChat
Give instant answers
and capture more
leads with our live
chat Wordpress
plugin.
www.purechat.com
Thanks to Unsplash and Startup Stock Photos for the great photos!

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How to increase website conversions by applying the laws of great product design

Notas do Editor

  1. Even though the words are different, they feel the same to your website visitor.
  2. Exaggerates the message in the headline and on the buttonThis isn’t just daring, they’re stealing words from their customers. This change resulted in a 14.3% lift. Interestingly though, this wasn’t the change that made the biggest difference. Their original CTA
  3. Just the difference in button copy? 130% more clicks to sign up!