1. LindaVanasse (239) 470-8866 or(239) 478-3065
References:
Gus Savloff (954) 649-4767 Owner EyeMD EMR
Tina Hughes (239) 601-6556 Manager, Millennium Group
Objective:Pursuingaprogressive careerinthe healthcare industry where Icanutilize my
management& bilingual skills.Lookingforachallengingposition inwhichmyinsurance &
billingskillscouldbecome andassetforthe companythat I workfor.Once giventhat
opportunity,Iwill demonstrate thatI am a quicklearnerwhoisdedicated& reliable.
Professional Accomplishments
 Punctual/Reliable/Dedicated
 Dedicated
 Positive attitude
 Strong work ethics
 Quick learner/Problem Solver
 Time Management skills
 Team Player; Attention to detail
 Excellent communication skills
Medical Office Administration
 Front Desk Skills to include Insurance VOB, Pre-Authorizations, Collections
 Thorough understanding of all types of insurance, to include Worker’s Comp & PIP
 Charge Entry/Billing/Patient & Insurance payment posting via EOB or ERA
 Answered multi-line phones; scheduled appointments;
 Creation of Medical Necessity Appeal Templates; M’care re-openings, 1st Level & Q2
Appeals; Effectively reduce A/R with ability to maintain it under 120 days
CustomerService/Financial Operations
 Customer interaction; Providing Resolution to all types of patient’s concerns
 Financial counseling; went over patient’s OOP, Copays, Ded, Set up Payment plans
 Maintained A/R; worked denials daily; followed up on aging accounts
 Familiar with ICD 9 & CPT Codes, EMR
ManagementSkills
 Supervised up to 15 people, Managed up to 10
 Training of all new employees (Front Desk Supervising)
 Daily deposits and inventoried Obagi Skin Products as well as OTC Vitamins
 Liaison; visited clients that were out of town as needed; provided them with Revenue
reports; addressed concerns; resolved problems
 Familiar with Intergy, Advanced MD, Prognocis, Misys, EMR, Groupcast, Centricity
Employment History
Manager/Supervisor Jeffrey Alper, Rheumatologist Naples, FL June 2010 – Current
Sr. Collector/Claims Rep Florida Cancer Specialist Ft Myers, FL Dec 2001 – June 2010
Patient Representative Health Choice Network Ft Myers, FL April 2010 – May 2013
Office Manager Aids Resource Council Ft Myers, FL March 2009 – Feb 2010
TeamLeader Medical Accounts Receivable Consultants Aug 1993 – Jan 2009
Ins Claims Specialist Reimbursement Solutions Ft Myers, FL Jan 1990 – June 1993
Education: Associates Degree in Accounting Notary Public
CertifiedPatientAccountTechnician CertifiedNursesAide