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Business Model Canvas
Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers
By Alexander Osterwalder and Yves Pigneur
Spinuzzi’s book review of Business Model Generation
Slide Content Copyright @ Spinuzzi Blog
http://spinuzzi.blogspot.com/2014/11/reading-business-model-generation.html
Slides Compiled by Amanda Zhu, August 2016
Business Model Canvas (BMC)
 a lean, rapid alternative to writing a business plan
 popularized by Steve Blank
 "readable" and "accessible“
 The arc:
 Canvas
 Patterns
 Design
 Strategy
 Process
 Outlook
 Each contributes to the development of a business
1- Canvas – the starting point
 provides "a shared language for describing, visualizing, assessing, and changing business models"
(Osterwalder and Pigneur, p.12).
 assume that you already have an innovation in mind, and now you will build a business around it.
 A business model
 consists of "nine building blocks that show the logic of how a company intends to make money"
 covering "the four main areas of a business: customers, offer, infrastructure, and financial viability"
(Osterwalder and Pigneur, p.15).
 These building blocks all interact, and putting them on a canvas — a heuristic that is meant to be
collaboratively assembled — allows the entrepreneur to see their relationships and address weaknesses.
1- Canvas – 9 building blocks
 Customer segments: "the different groups of people or organizations an enterprise aims to reach and serve"
(Osterwalder and Pigneur, p.20)
 Value propositions: "the bundle of products and services that create value for a specific customer segment" (p.22)
 Channels: "how a company communicates with and reaches its Customer Segments to deliver a Value Proposition"
(p.26)
 Customer relationships: "the types of relationships a company establishes with specific Customer Segments" (p.28)
 Revenue streams: "the cash a company generates from each Customer Segment" (p.30)
 Key resources: "the most important assets required to make a business model work" (p.34)
 Key activities: "the most important things a company must do to make its business model work" (p.36)
 Key partnerships: "the network of suppliers and partners that make the business model work" (p.38)
 Cost structure: "all costs incurred to operate a business model" (p.40)
 By laying these out in a canvas, the authors allow us to see the relationships spatially. The left side of the canvas
focuses on efficiency, while the right side focuses on value (p.49).
2- Patterns
 discuss three core business types
 product innovation
 customer relationship management
 infrastructure management
 in terms of three aspects (p.59)
 culture
 competition
 economics
 use the BMC to parsimoniously describe different business cases and patterns, including
 free offerings
 fremium services
 open business models
 This section is lengthy, perhaps overly so; you can find a summary on pp.118-119.
3 - Design
 discuss design techniques and tools "that can help you design better and more innovative
business models" (p.125). These tools include –
 customer insights (including another heuristic, the empathy map)
 ideation (including SWOT analysis)
 visual thinking (including affinity diagrams, although they don't use the term)
 prototyping
 storytelling
 scenarios
 These are familiar tools to whoever involved in UX/UI, participatory design, and related
approaches. Essentially, the authors use these tools to increase customer empathy and adopt the
customer's perspective.
4 - Strategy
 introduces another set of heuristics. The Business Model Environment describes "context, design
drivers, and constraints" (p.200) by showing four categories characterizing the business
environment (p.201) -
 key trends
 market forces
 macroeconomic forces
 industry forces
 they assess the business model by the overlay of SWOT over the BMC, providing a set of
questions (pp.217-223) to guide the SWOT.
 turn to blue ocean strategy (BOS), declaring that the BMC is a "perfect extension" of it (p.226)
and using one example from Blue Ocean Strategy, that of Cirque du Soleil, to illustrate how BOS
and the BMC can complement each other.
5 - Process
 summarize the entire process of developing a business model.
 the process does not follow the order of the sections. They describe the process as -
 1- Mobilize (Setting the stage)
 2- Understand (Immersion)
 3- Design (Inquiry)
 4- Implement (Execution)
 5- Manage (Evolution)
 helpfully provide tools and page numbers under each stage.
 Naturally, 1-3 make heavy use of the Design section, while the BMC is evolved throughout.
Two more things …
 First, the authors also discuss "beyond-profit business models" (p.264),
 elsewhere called social innovation. i.e., the principles laid out here can also be applied to nonprofits
 Second, briefly discuss how the BMC and other heuristics are translated into a formal business plan
(pp.268-269).
 This small section reminded me of my favorite proposal writing book, which similarly helps people work
through various heuristics in order to assemble a complex argument.
 However, the authors don't take the next step and demonstrate the concrete steps of writing the business
proposal.
 In all, I found this book intriguing and very useful. As a professor of rhetoric and writing, I'm
interested in how people assemble complex arguments, and this book essentially helps budding
entrepreneurs to understand that argument-building process.
 If you're interested in becoming an entrepreneur, or just understanding how entrepreneurs write
and communicate, definitely take a look.
Blue Ocean Strategy
Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant
By W. Chan Kim and Renee Mauborgne
Spinuzzi’s book review of Marketing Strategy
Slide Content Copyright @ Spinuzzi Blog
http://spinuzzi.blogspot.com/2014/05/reading-blue-ocean-strategy.html
Slides Compiled by Amanda Zhu, August 2016
Red Oceans and Blue Oceans
 Blue Ocean Strategy is an international bestseller on strategically developing new market space. The authors invite us to consider a
"marketing universe composed of two sorts of oceans: red oceans and blue oceans" (p.4).
 Red oceans are existing, known market spaces in which (p.4) –
 rules are known
 products are commodities
 competition is fierce & makes it a battlespace
 margins become thinner
 the rule is incremental improvement (p.7)
 Blue oceans are untapped market spaces in which –
 rules are in the process of being made
 competition is thin
 margins are consequently fat (p.5)
 Blue oceans are more profitable (p.7)]
 They require value innovation, in which -
 "instead of focusing on beating the competition
 you focus on making the competition irrelevant by creating a leap in value for buyers and your company
 thereby opening up new and uncontested market space" (p.12)
Examples of Blue Ocean Strategy
 The authors include multiple examples of blue ocean strategy,
 most memorably Cirque de Soleil, which made traditional circuses irrelevant by eliminating, reducing, and
raising certain aspects of the traditional circus while creating new value in the experience.
 Another example is [yellow tail], the Australian wine that was marketed in sharp contrast to other wines in
the US market.
 In these and other examples, the authors use analytical tools to demonstrate how the cases
contrasted sharply with existing products, allowing them to create blue oceans.
 The notion of creating a new market is not especially revolutionary.
 But the book provides several linked heuristics that allow readers to analyze the current market, see
possibilities, develop strategy, and execute it. That, I think, is what made it such a valuable book.
 still valuable if you're planning to market a product, or even if you're thinking about analogous
ways to distinguish your work from others.
 The book is readable, easy to grasp, and well illustrated with examples.

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Biz model & blue ocean strategy_spinuzzi blog

  • 1. Business Model Canvas Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers By Alexander Osterwalder and Yves Pigneur Spinuzzi’s book review of Business Model Generation Slide Content Copyright @ Spinuzzi Blog http://spinuzzi.blogspot.com/2014/11/reading-business-model-generation.html Slides Compiled by Amanda Zhu, August 2016
  • 2. Business Model Canvas (BMC)  a lean, rapid alternative to writing a business plan  popularized by Steve Blank  "readable" and "accessible“  The arc:  Canvas  Patterns  Design  Strategy  Process  Outlook  Each contributes to the development of a business
  • 3. 1- Canvas – the starting point  provides "a shared language for describing, visualizing, assessing, and changing business models" (Osterwalder and Pigneur, p.12).  assume that you already have an innovation in mind, and now you will build a business around it.  A business model  consists of "nine building blocks that show the logic of how a company intends to make money"  covering "the four main areas of a business: customers, offer, infrastructure, and financial viability" (Osterwalder and Pigneur, p.15).  These building blocks all interact, and putting them on a canvas — a heuristic that is meant to be collaboratively assembled — allows the entrepreneur to see their relationships and address weaknesses.
  • 4. 1- Canvas – 9 building blocks  Customer segments: "the different groups of people or organizations an enterprise aims to reach and serve" (Osterwalder and Pigneur, p.20)  Value propositions: "the bundle of products and services that create value for a specific customer segment" (p.22)  Channels: "how a company communicates with and reaches its Customer Segments to deliver a Value Proposition" (p.26)  Customer relationships: "the types of relationships a company establishes with specific Customer Segments" (p.28)  Revenue streams: "the cash a company generates from each Customer Segment" (p.30)  Key resources: "the most important assets required to make a business model work" (p.34)  Key activities: "the most important things a company must do to make its business model work" (p.36)  Key partnerships: "the network of suppliers and partners that make the business model work" (p.38)  Cost structure: "all costs incurred to operate a business model" (p.40)  By laying these out in a canvas, the authors allow us to see the relationships spatially. The left side of the canvas focuses on efficiency, while the right side focuses on value (p.49).
  • 5. 2- Patterns  discuss three core business types  product innovation  customer relationship management  infrastructure management  in terms of three aspects (p.59)  culture  competition  economics  use the BMC to parsimoniously describe different business cases and patterns, including  free offerings  fremium services  open business models  This section is lengthy, perhaps overly so; you can find a summary on pp.118-119.
  • 6. 3 - Design  discuss design techniques and tools "that can help you design better and more innovative business models" (p.125). These tools include –  customer insights (including another heuristic, the empathy map)  ideation (including SWOT analysis)  visual thinking (including affinity diagrams, although they don't use the term)  prototyping  storytelling  scenarios  These are familiar tools to whoever involved in UX/UI, participatory design, and related approaches. Essentially, the authors use these tools to increase customer empathy and adopt the customer's perspective.
  • 7. 4 - Strategy  introduces another set of heuristics. The Business Model Environment describes "context, design drivers, and constraints" (p.200) by showing four categories characterizing the business environment (p.201) -  key trends  market forces  macroeconomic forces  industry forces  they assess the business model by the overlay of SWOT over the BMC, providing a set of questions (pp.217-223) to guide the SWOT.  turn to blue ocean strategy (BOS), declaring that the BMC is a "perfect extension" of it (p.226) and using one example from Blue Ocean Strategy, that of Cirque du Soleil, to illustrate how BOS and the BMC can complement each other.
  • 8. 5 - Process  summarize the entire process of developing a business model.  the process does not follow the order of the sections. They describe the process as -  1- Mobilize (Setting the stage)  2- Understand (Immersion)  3- Design (Inquiry)  4- Implement (Execution)  5- Manage (Evolution)  helpfully provide tools and page numbers under each stage.  Naturally, 1-3 make heavy use of the Design section, while the BMC is evolved throughout.
  • 9. Two more things …  First, the authors also discuss "beyond-profit business models" (p.264),  elsewhere called social innovation. i.e., the principles laid out here can also be applied to nonprofits  Second, briefly discuss how the BMC and other heuristics are translated into a formal business plan (pp.268-269).  This small section reminded me of my favorite proposal writing book, which similarly helps people work through various heuristics in order to assemble a complex argument.  However, the authors don't take the next step and demonstrate the concrete steps of writing the business proposal.  In all, I found this book intriguing and very useful. As a professor of rhetoric and writing, I'm interested in how people assemble complex arguments, and this book essentially helps budding entrepreneurs to understand that argument-building process.  If you're interested in becoming an entrepreneur, or just understanding how entrepreneurs write and communicate, definitely take a look.
  • 10. Blue Ocean Strategy Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant By W. Chan Kim and Renee Mauborgne Spinuzzi’s book review of Marketing Strategy Slide Content Copyright @ Spinuzzi Blog http://spinuzzi.blogspot.com/2014/05/reading-blue-ocean-strategy.html Slides Compiled by Amanda Zhu, August 2016
  • 11. Red Oceans and Blue Oceans  Blue Ocean Strategy is an international bestseller on strategically developing new market space. The authors invite us to consider a "marketing universe composed of two sorts of oceans: red oceans and blue oceans" (p.4).  Red oceans are existing, known market spaces in which (p.4) –  rules are known  products are commodities  competition is fierce & makes it a battlespace  margins become thinner  the rule is incremental improvement (p.7)  Blue oceans are untapped market spaces in which –  rules are in the process of being made  competition is thin  margins are consequently fat (p.5)  Blue oceans are more profitable (p.7)]  They require value innovation, in which -  "instead of focusing on beating the competition  you focus on making the competition irrelevant by creating a leap in value for buyers and your company  thereby opening up new and uncontested market space" (p.12)
  • 12. Examples of Blue Ocean Strategy  The authors include multiple examples of blue ocean strategy,  most memorably Cirque de Soleil, which made traditional circuses irrelevant by eliminating, reducing, and raising certain aspects of the traditional circus while creating new value in the experience.  Another example is [yellow tail], the Australian wine that was marketed in sharp contrast to other wines in the US market.  In these and other examples, the authors use analytical tools to demonstrate how the cases contrasted sharply with existing products, allowing them to create blue oceans.  The notion of creating a new market is not especially revolutionary.  But the book provides several linked heuristics that allow readers to analyze the current market, see possibilities, develop strategy, and execute it. That, I think, is what made it such a valuable book.  still valuable if you're planning to market a product, or even if you're thinking about analogous ways to distinguish your work from others.  The book is readable, easy to grasp, and well illustrated with examples.