Presentation at Design Friday @ MobilLab, Tallinn on the importance of user research in order not to fail building a digital product that doesn't fit the market and user needs. Presentation also address my personal design concepts and personal favourite or the most useful user research methods.
18. “The ultimate user experience is
improved much more by 3 studies
with 5 users each than by a single
monster study with 15 users
-Jakob Nielsen
https://www.nngroup.com/articles/why-you-only-need-to-test-with-5-users/
28. two
hours
every
six
weeks
Everyone on
the team
should observe
user research,
regularly
and often.
It’s the best
way to make
sure a service
meets user
needs.
GovernmentDigitalServiceuserresearch.blog.gov.uk
http://govdesign.tumblr.com/post/142784324568/download-the-poster-two-hours-every-six-weeks
29. THANK YOU &
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