The SecureReg solution from LifeMed ID aims to improve the patient experience, operating efficiencies, and patient identification security. It has been implemented across multiple healthcare providers to 1) enhance the registration process at all points of care, 2) eliminate manual processes that can cause record errors or duplicates, and 3) guarantee the right patient is connected to the correct medical records each visit. A case study found one 25-bed hospital achieved over $300,000 in annual savings with an 8-month payback period through increased satisfaction, reduced admission times, diminished errors, lower accounts receivable, and staff reductions.

1. Customer Needs

2. THE SECUREREG™ SOLUTION
The LifeMed ID’s SecureReg™ solution has been implemented multiple times
spanning U.S. healthcare providers and each have had different objectives
when implementing the software and electronic token technology, however, at
a high level all have included:
• Improving the patient experience at all points of registration within the
health care facility
• Improving operating efficiencies and eliminating manual processes that can
introduce health record errors, duplicate or overlaid records
• Having a secure patient identification and authentication process
guaranteeing the right patient is connected to the correct medical records
for every visit and procedure

3. Case Study
A 25 bed hospital that achieves an annual savings of over $300,000,
which is a substantial ROI. Their payback period was only 8 months:
• Increased Press Ganey patient satisfaction by 10% within first
60 days and now is ranked in the top five (5%) percent of
healthcare providers nationally
• Reduced admission time by 85% from 22 minutes to less than 3
minutes
• Diminished admissions errors, medical record errors and
duplicate patient records by 90% from 7% to less than 1%
• Decreased insurance A/R by 25%
• Decreased admission staff FTE’s by 25% from 21 – 15
• Reduced PAC System errors to less than 1% (Memorial
Hospital, New Hampshire)