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Semelhante a E write - loc advanced writing for the web 23 may2011
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E write - loc advanced writing for the web 23 may2011
- 1. Advanced Writing for the Web Leslie O’Flahavan, E-WRITE Library of Congress May 23, 2011
- 5. How well will this content reduce the workload for staff in the Department Human Resources?
- 6. Is this page better at reducing workload for staff?
- 8. Provide a birds-eye view of the task before the detailed steps
- 9. Make the task scannable
- 10. Make the task easy to scan
- 11. Clear name; useful sample
- 12. Clear overview, link to background
- 13. Look for opportunities to use links to shorten tasks
- 14. Put some task substance into the web content; don’t lock everything in the PDF
- 15. Good balance between web content and PDF
- 17. How well can the search engine find this county Trash page?
- 18. How well can the search engine find this county Trash page?
- 19. Revise this Trash page to make it easier for search engines to find
- 21. Web content that brings in revenue
- 22. Pay online for exhibit space = $$$
- 23. Other types of revenue: Who links to me?
- 24. Who links to me?
- 25. Enough links? The right ones?
- 28. T.A.N.’s help content before FAQs
- 29. T.A.N.’s first FAQs page
- 30. T.A.N. FAQs reduced e-mail volume
- 32. “Old” EIA FAQs
- 33. EIA FAQs today
- 34. Problem: Too many FAQs
- 41. Review the question words for CDC’s Anthrax FAQs
- 42. CDCs Anthrax FAQs today
- 44. Organized FAQs?
- 45. FAQs organized by user
- 46. FAQs organized by category and keyword
- 47. Label FAQ categories clearly
- 48. Improve these FAQ categories
- 50. Position the FAQs section near other kinds of help
- 51. Integrate user questions into page content throughout the site
- 53. Write concisely: Answer first, then link to detail
- 54. Discuss this FAQs page
- 55. Grouped FAQs
- 57. How is this Guides page difficult to use?
- 58. Is the new Subject Guides page better?
- 59. Improve this Bibliographies and Guides page
- 60. Steps to making this page easier to use?
- 62. What works at this Program home page? What doesn’t?
- 63. Is this a better Preservation home page?
- 64. Improve this Preservation program page
- 65. How (and why) to do a content inventory
- 73. Web log data from 2005: HHS’s Frequently Asked Questions
- 74. Strategies for explaining to management why you need to spend time on your content
Notas do Editor
- http://www.charlescounty.org/hr/
- http://www.cabq.gov/jobs/
- http://www.archives.gov/veterans/military-service-records/
- http://www.irs.gov/privacy/article/0,,id=183505,00.html
- http://www.sec.gov/answers/publicdocs.htm
- http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre21.shtm
- http://www.benefits.va.gov/homeloans/eligibility.asp
- http://www.fda.gov/AboutFDA/ContactFDA/ReportaProblem/default.htm
- http://buprenorphine.samhsa.gov/howto.html
- http://www.irs.gov/individuals/article/0,,id=110571,00.html
- http://www.co.henrico.va.us/departments/utility/solid-waste/automated-trash-collections/
- http://www.baltimorecountymd.gov/Agencies/publicworks/solid_waste/trash.html
- http://www.fairfaxcounty.gov/living/recycling/
- http://www.ala.org/ala/mgrps/divs/alcts/confevents/upcoming/webcourse/fpres/ol_templ.cfm
- http://shop.delaware.gov/index.php?cPath=124_136
- http://www.doh.wa.gov/cfh/heart_stroke/ http://www.doh.wa.gov/cfh/heart_stroke/
- http://www.google.com/#sclient=psy&hl=en&source=hp&q=linkto:+http%3A%2F%2Fwww.doh.wa.gov%2Fcfh%2Fheart_stroke%2F&aq=f&aqi=&aql=f&oq=&pbx=1&bav=on.2,or.r_gc.r_pw.&fp=e4d813b43c7d221c
- http://tonto.eia.doe.gov/ask/faq.asp
- http://www.gortonsfreshseafood.com/CustomerCare/FAQS/General.aspx
- http://www.navy.com/about/navylife/onduty/blueangels/faq/
- http://emergency.cdc.gov/agent/anthrax/faq/
- http://emergency.cdc.gov/agent/anthrax/faq/
- http://www.gortonsfreshseafood.com/CustomerCare/FAQS.aspx
- http://www.health.iupui.edu/faq.html http://www.advancedptc.com/faq
- http://www.irs.gov/faqs/index.html
- http://www.uscourts.gov/faq.html http://www.grants.gov/help/faq.jsp
- http://www.uspto.gov/faq/trademarks.jsp
- http://www.uspto.gov/faq/trademarks.jsp
- http://tonto.eia.doe.gov/ask/Renewables_FAQs.asp#vehicles_for_highway
- http://www.loc.gov/aba/about/catfaq.html
- http://wilawlibrary.gov/learn/faq.html#coll
- http://www.library.ilstu.edu/page/244
- http://library.illinoisstate.edu/library-materials/subject-guides/
- http://www1.umn.edu/humanrts/bibliog/biblios.htm
- http://www.loc.gov/rr/main/bibguide.html
- http://www.loc.gov/preservation/
- http://preserve.harvard.edu/
- http://library.nyu.edu/preservation/
- http://www.usa.gov/webcontent/analytics/analyzing-web-logs.shtml