1. Les P. Vanderwill email: lvanderwill@comcast.net
IT Manager / Sr. Network Engineer/Architect phone: 804-291-6236
location: Henrico, VA 23231
Summary:
Result and technology driven, process oriented, and always looking for the best solutions to run more efficiently, cut
overhead, and improve the QOS for all customers. With over 20 years of IT experience in the areas of Network
(Engineering and Architecture), Server (Engineering, Administration, and Architecture), Security Administration,
Project Management, and Leadership. These are the qualities that summarize my work ethic, passion,and consistent
drive for improvement and knowledge.
Experience:
Compare.com August 2015 – Present
Sr. Network Manager
Manager for Network infrastructure Team
- Supporting all Server, Network, Security, and Desktop Support
- IT Support for 65 U.S. employees, 45 overseas developers,and 36 carriers across 48 states
- Management of multiple 3rd party vendors for technologies supporting all of IT
Management duties include but are not limited to
- Responsible for team supporting IT core support for Virginia and small location in India
- Management of IT budget,licensing, support contracts,maintenance contracts,and vendor contracts
- IT corporate process and procedures,implementation and compliance
- Management of Vendors for all supporting functionalareas
- Annual (and quarterly) PDR’s for department
- Recognition of achievements, corrective action, and improvement plans for departmental staff
- Corporate wide communication of outages,releases,and enhancements
- Monthly reporting and updating of support,project status,production impacting outages,and group
achievements
- Working with IT, business functionalleaders, and 3rd party vendors to identify areas of improvements to
process and procedures
Additional technical responsibilities include but are not limited to
- Azure infrastructure engineering and administration
- Network engineering and administration for Cisco, and Fortinet hardware solutions
- Security administrator for ASA and Fortinet firewalls. Internal security for AD, local firewalls, IIS, BizTalk,
Tableau, and SQL Server.
- Server engineering and administration for Windows Servers running within Azure, VMware, and physical
hardware
- SharePoint administration and governance lead
- Working knowledge and understanding of all solutions utilized by the team, business functions,and 3rd party
vendors
- Research and analysis of trends,security threats, and new technology advancements to identify areas for
improvement
- Audit and analysis of current technologies and process
- Review and implementation of new solutions to improve business functionality
Sabra Dipping Company September 2014 – August 2015
IT Global Support Manager
Manager for Global IT Support Group
- Supporting 6 sites within the US and Canada (including multiple sales force), 1 site in Mexico, and 3 sites in
Australia
- Support group includes 1st, 2nd, and 3rd level Technical Support, and Project Team
2. - Management of multiple 3rd party vendors for technologies both domestic and abroad
Management duties include but are not limited to
- Responsible for all KPI’s and SLA metrics set by both support and 3rd party vendors
- Project planning and forecasting for all IT related projects (this includes working with otherdepartments to
forecast their needs as well)
- IT corporate process and procedures,implementation and compliance
- Budget analyses and forecasting for current and future fiscal year budgets
- Annual (and sub annual) PDR’s for department
- Recognition of achievements, corrective action, and improvement plans for departmental staff
- Corporate wide communication of outages,releases,and enhancements
- Monthly reporting and updating of support,project status,production impacting outages,and group
achievements
- Working with IT, business functionalleaders, and 3rd party vendors to identify areas of improvements to
process and procedures
Additional technical responsibilities include but are not limited to
- Network engineering and administration for Cisco hardware solutions
- Security administrator for ASA and Fortinet firewalls. Internal security for AD, local firewalls, and SQL Server.
- Server engineering and administration for Windows Servers running within Azure, VMware, and phys ical
hardware
- Working knowledge and understanding of all solutions utilized by the team, business functions,and 3rd party
vendors
- Network and Systems Engineering backup for infrastructure team supporting ASA firewall infrastructure with
an internal IPS IronPort device, and Barracuda archival solution
- Research and analysis of trends,security threats, and new technology advancements to identify areas for
improvement
- Audit and analysis of current technologies and process
Emtec Federal Inc. (Spectrum Systems) February 2012 – September 2014
Sr. Network Engineer supporting federal contracts
Sr. Network Engineer for project design and implementation team
Pre-Sales Engineer/Architect for all hardware and software solutions (focusing on HP hardware and VMware)
Project Engineer duties included but are not limited to
- Network and server design and implementation (both physical and virtual)
- Architecture and Implementation of secure layer 2 and 3 network infrastructure on Cisco hardware
- Configuration and implementation of virtual firewall for secure infrastructure within V-Center
- Configuration and implementation of Apache firewall solution for secure internal web browsing
- Windows server domain controller configuration of secure AD 2008 environment as well as configuration for
DNS and DHCP hosting
- SAN storage design and implementation
- Implementation of VDI solutions
- Proof of concepts and engineering of solutions for new proposals
Additional project responsibilities included but are not limited to
- Project documentation (including turnoverdocs, design docs,configuration docs,and support docs)
- Training for facilities technical and nontechnical staff
- Performing site surveys and assessments forarchitectural phase to determine site and customer needs
- Review, approval, and submission of customer PO’s
- Preparation, documentation, design, and submittal of new RFI, proposals and government bids
Meeting with new clients, vendors,and attending vendor events to discovernew technology,solutions,and methods
to meet customers’ needs
Attending training and certification classes/events to maintain business partnerstatus with technology vendors
MetroStar Systems January 2011 – February 2012
Sr. Network Engineer for AAFMAA
3. Team Lead for the Operations Support Group
Pre-Sales Architect/Engineer for new business
Sr. Network Engineering duties included but are not limited to
- Support Managerfor offices in Virginia, New York, New Jersey, California, Australia, Mexico, and Canada
- Engineer/Architect for Cisco hardware including routers, switches,and wireless AP’s/routers
- Engineer/Architect for all servers supporting Windows 2003/2008 and UNIX on both physical and virtual
platforms
- Security Engineer/Architect supporting AD, ISA, ASA Firewalls, IPS/IDS appliance (IronPort), network file
shares,group policy (local and domain level), and AVG virus protection
- Exchange Administration supporting 2007/2010 environments, GFI Mail Essentials, Iron Port devices,and
Tangent archiving solutions
- SharePoint Administration for internal/external posting site within 2007 and 2010 environments
- 3rd level support for all end-user related issues
Additional responsibilities included but are not limited to
- Chair for Change Management Review Board with regards to all changes and implementations within the
domain
- Creation, maintaining, and implementation for new process and procedures with regards to ISO and CCI
compliance
Capital One contracted by Leading Edge Systems March 2010 – January 2011
SE Project Manager for Enterprise Systems Engineering Group
SE Project Manager for Enterprise Systems Engineering Group
Project management duties included but are not limited to
- Project management for all external and internal web solutions
- Coordination of engineering and design for all solutions and implementation
- In-depth knowledge and understanding ofall technologies and their affect/impact to the business
- Management for the full lifecycle of a project while utilizing the following methodologies and tools
Agile
Clarity
SEIP
- Assist in management/planning for IT departmental budgets as it relates to projects
- Coordination and management of all internal and external resources to meet customers’expectations and
deadlines in accordance with the project timeline
- Facilitation of meetings, conference calls, deployment and implementation calls in accordance with the project
scope
Additional responsibilities included but are not limited to
- Weekly project review/update meetings
- Change control updates
- Monthly departmental meetings to discuss process improvements, changes to methodologies, and new tools for
tracking and managing projects
CarMax June 2007 – March 2010
Sr. Systems Analyst
Sr. Systems Analyst for project implementation and support teams
Sr. Systems Analyst duties included but are not limited to
- Server Engineering/Administration for all production,DR, Dev, and QA server running Windows Server 2000
– 2008, and UNIX on both a physical and virtual platform
- SharePoint Administrator for internal/external posting site on 2007 platform
- Firewall/Proxy Administrator supporting the following solutions
BlueCoat Proxy SG (8100 and 510 series) forward and reverse infrastructure
ISA 2006 forward/reverse proxy configuration
- Engineering and administration of Windows Clustering and Load-balancing Windows 2003/2008 environment
- Engineering and administration of SQL Clustering and Load-balancing in a 2008 environment
- AD administration in a mix-mode environment at a 208 functional level
Project Management duties include but are not limited to
4. - Engineering/Architecture and proof of concepts for the following projects
BlueCoat Proxy Infrastructure Implementation
BlueCoat WAN optimization and acceleration implementation
Windows Server 2008 upgrade (including AD 2008 upgrade on all DC’s)
VMware virtualization of enterprise serverenvironment
BizTalk Server implementation
IPS and IDS security infrastructure proof of concept
Additional responsibilities included but are not limited to
- Documentation for all process and improvements to existing support procedures
- Training and development for internal support teams and customers
Ford Motor Company December 2003 – June 2007
Systems Engineer for production assembly plants
Systems Engineer supporting plant floor operations
Systems Engineer duties included but are not limited to
- Network monitoring and troubleshooting for production environment devices
- Network planning, design, and implementation of new solutions
- Server administration for all production servers running Windows 2003 and UNIX on both virtual and physical
platforms
- Administration support for all plant floor access within an AD and UNIX environments
- Technical support and troubleshooting ofall plant critical hardware and software solutions
- Support for all plant floor wireless devices (MRT’s, Tablet PC’s, Handheld Scanners,etc…)
Additional responsibilities included but are not limited to
- Documentation management for all process and procedures to meet ISO and SOX compliance
Electronic Data Systems Inc. October 1996 – December 2003
Team Lead for Global Support Team
Team Lead for Global Incident Support Team
Support team was established to support global outages for our Dow Chemical customer
- Support was a “follow the sun support model” established across 3 regions
Team Lead duties included but are not limited to
- Supervisor over team of 20 individuals supporting 24x7x365
- 24x7 monitoring and management of infrastructure for global customer
- Coordination of outages with regards to infrastructure relating to customer downtime with support teams and 3rd
party vendors from over 135 different countries
- Daily update with internal and external management with regards to meeting SLA’s
- Communication of outages to external and internal customers with regards to SLA’s
- Creation and maintaining of all process and procedures outlining KPI’s, SLA’s, and daily functions
5. Experience:
GIT MS: Implementing Microsoft
Azure Solutions
Completed August 2016
GTI MS: Azure SolutionsArchitect Completed August 2016
PluralSight Implementing Hybird
SharePoint 2013/2016
Completed June 2016
PluralSight MCSE SQL Server 70-464 Completed December 2015
CBT Nuggets Azure 70-534 Completed November 2015
CBT Nuggets Azure 70-533 Completed October 2015
CBT Nuggets Azure 70-532 Completed October 2015
CBT Nuggets ITIL Completed August 2015
Global Knowledge VCAP-DCA VCP Certified November 2013
In House Training BlueCoat Administration Certificate of Completion April 2009
New Horizons ISA Administration Certificate of Completion November 2008
New Horizons VMware Certificate of Completion September 2006
New Horizons UNIX Certificate of Completion July 2006
New Horizons MCSE 2000 MCSE Certified December 2005
New Horizons CCNA CCNA Certified May 2005
New Horizons Network + Net + Certified December 2004
New Horizons A+ Certification A+ Certified January 2004