This presentation summarizes the achievements and intense activities done by Cisco to date (in 2009) in Corporate Social Responsibility.

2. Quick Facts

4. Market Capitalization Leadership January 1995 November 2005 November 2009 Cisco $10B Top 12 Competitors $71B Cisco $110B Top 11 Competitors $60B Cisco $129B Top 11 Competitors $23B

6. “ CSR is not just the right thing to do. It is also good for business.” John Chambers – Chairman & CEO “Helping to develop communities was inherited from our founders.” Brian Schipper – SVP HR “Anything connected to the Internet is more green” Laura Ipsen – SVP Global Policy & Governmental Affairs “Internet opens new borders for people” Tao Yoo – SVP Corporate Affairs Source: Cisco Corporate Videos www.cisco.com

8. Cisco’s own Code of Conduct

11. The 3 CSR Axis

16. CSR Checklist – 1/4 5 1 Company has clear guidelines for its employees and agents to not engage in any forms of bribery or corruption in relation to customers and there are processes to ensure this. 3 5 1 Company provides adequate information and training to all employees regarding relevant legal, regulatory and internal requirements that apply to their jobs. 2 4 1 Company fully complies with all international, national, regional and other applicable laws and regulations that apply to the region in which it operates. 1 Compliance with Laws and Regulations Scale of 1 to 5 (1 is Poor and 5 is Excellent) Enter 1 for True or 0 for False Enter 0 if Not Applicable Evaluation Item # DUBAI CSR CHECKLIST & SCORECARD - PART TIME 2011

17. CSR Checklist – 2/4 5 1 Company has emergency preparedness procedures including evacuation plans that are communicated to all employees. 8 5 1 Company takes adequate steps to prevent workplace accidents and injuries to the employees. 7 5 1 Employees have regular performance reviews that consider skills development and career prospects 6 4 1 There is an effective process to deal with employee complaints and grieviences 5 5 1 Employees freedom of association and organization is respected 4 5 1 Company works according to a documented and established policy of no forced, bonded, involuntary prison or illegal labor. 3 5 1 Company complies with the legislated minimum age for employment of the country in which it operates. If there is no legislated minimum level, the company enforces a minimum age of 15 for its employees. 14 years of age is acceptable under the circumstances specified in Article 2.4 of ILO Convention No. 138 on Minimum Age for Admission to Employment. 2 5 1 Company works according to a documented and established policy of no discrimination in the recruitment, training, promotion, dismissal or general administration of its employees. 1 Treatment of Employees

18. CSR Checklist – 3/4 5 1 Products and services have clear health and safety information regarding their content, use, maintenance and disposal and any health hazards and side-affects are clearly specified. 6 5 1 The specifications of products and services is clearly mentioned and company's after-sales obligations are clearly specified wherever applicable 5 4 1 There is a definite process for acknowledging customer complaints within a defined time frame 4 5 1 Company ensures that none of its advertising or public statements are misleading and cause public offence. 3 5 1 Personal and confidential information received from the customers is respected and used only as agreed and for intended reasons 2 5 1 Terms of business with customers are clear and respected 1 Treatment of Customers 4 1 Company ensures that the suppliers and contractors supplying it and /or working on its behalf have responsible health and safety practices. 6 5 1 Intellectual property rights (trademarks, patents, software) of the suppliers are respected. 5 4 1 Personal and confidential information received from the suppliers is respected and used only as agreed and for intended reasons 4 4 1 Company pursues a fair price policy with its suppliers and compensates them adequately 3 4 1 Company selects its suppliers and service providers by way of fair bidding processes based on competitive price, quality, delivery, etc. and not on the basis of inducements, bribes or preferential treatment 2 4 1 Company enforces on its suppliers and service providers the same standards for Child labor as followed by it and compliant with ILO regulations. 1 Treatment of Suppliers & Contractors

19. CSR Checklist – 4/4 169 36 TOTAL SCORE 1 0 Company distributes dividends to its shareholders when it makes a profit 2 5 1 Company's strategy and prospects are clearly communicated to the shareholders 1 Treatment of Shareholders & Investors 5 1 Company has initiatives to counter and reduce the environmental footprint that it creates with its manufacturing and operational activities 5 5 1 Company takes adequate care in disposing the byproducts of its manufacturing activities 4 5 1 Company has initiatives for using bio-degradable materials wherever possible in its products and packaging. 3 5 1 Company has initiatives for reducing its energy consumption (for example by putting intelligent lighting systems in its buildings, by installing energy saving lamps, by promoting remote office, etc) 2 5 1 Company has initiatives for using renewable sources of energy in its production and operational activities 1 Impact on the Environment 4 1 Company plays an active role in raising awareness about clamities and natural disastors and participating or organizing charities for them. 7 4 1 Company promotes social causes or issues through its advertising 6 4 1 Company encourages its employees to get involved in community service activities. 5 5 1 There is a process in place to ensure that there are no forms of bribery or corruption in relation to public officials and government departments. 4 5 1 There is a process in place to ensure that risks to public safety resulting from the company's products and services are minimized. 3 4 1 There are initiatives and programs in place to support community projects and activities that are appropriate to the company and the needs of the community 2 5 1 Company's plans and activities takes into account the impact on the communities where it operates. 1 CSR Plans, Programs & Initiatives