Personal Information
Organização/Local de trabalho
Jacksonville, Florida Area United States
Cargo
Bilingual Multicultural Customer Experience Analyst
Setor
Advertising / Marketing / PR
Sobre
- Conduct in-depth cultural, political, historical and gap analysis of healthcare systems in Latin America and the Caribbean driving greater access, support and care for Florida members.
- Identify behaviors, trends and preferences from self-derived and Florida business unit market research and derived insights and developed strategies to drive greater multicultural sensitivity across product development, deployment and operation support.
- Analyze current operational workflows and interactions providing recommendations for policy enhancements throughout the organization to ensure continuous improvement.
- Led development of the enterprise Spanish glossary across taxonomy, usage and sc...
Documentos
(2)Personal Information
Organização/Local de trabalho
Jacksonville, Florida Area United States
Cargo
Bilingual Multicultural Customer Experience Analyst
Setor
Advertising / Marketing / PR
Sobre
- Conduct in-depth cultural, political, historical and gap analysis of healthcare systems in Latin America and the Caribbean driving greater access, support and care for Florida members.
- Identify behaviors, trends and preferences from self-derived and Florida business unit market research and derived insights and developed strategies to drive greater multicultural sensitivity across product development, deployment and operation support.
- Analyze current operational workflows and interactions providing recommendations for policy enhancements throughout the organization to ensure continuous improvement.
- Led development of the enterprise Spanish glossary across taxonomy, usage and sc...