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Looking for business agility through
Kanban?
Beware of these pitfalls!!
Sutap Choudhury
Salesforce
Lean kanban India 2018
Kanban
Well, It is all about flow...
What really is a good flow? A smooth stream?
With no disturbances. Peaceful and serene.
Or is it a turbulent river?
Water dancing back and forth. Making noise as water passes by.
Kanban Anti patterns
Hey! Let me
stay focused on
my task! Why
are you
disturbing me??
Well, there is a
puzzle in the
code you wrote
a week back…
we need to
brainstorm….
(looking away) All that is
good...but you know the
policy right? WIP limit
of 1. Send it to the
backlog and I will have
a look when I get time!
Hey! Can you
come help? I just
started coding
for the story and
I am not sure
about the
desired
outcome…
Chill!
Just follow the
details in the
story page and
code…
If I find a
discrepancy, I’ll
send it back
anyways...
Hey! I saw
your kanban
board. I feel
the WIP is too
high. You are
working on
just too many
initiatives and
ideas ...
What do you
mean?!
We adhere to
the board
column WIP
limits!! None
of my team
members
work on more
than one task
at a time!!
We just completed our
value stream mapping
session and I am super
excited! We could
identify columns for
everything!
Wow!
What next?
We are hiring specialists-
We want to ensure every
column is represented by
the best person possible!
Guys- There is
a bad news and
a good news!! Bad news- We have
a bottleneck. The
testers are just not
able to cope up!
And the
good news?
We have a
solution- we have
hired 10 new
testers!!
Limiting WIP is
about focusing
But what do we
mean by focusing?
Does it mean building invisible walls?
Does it mean
working in
silos?
Let’s break the
walls!!
Analysis Build Deploy
Backlog Ready IP Done IP Done
Hey
team!
The next
big idea
is on the
way!!
Ready?
Has to wait for a
day more! The
story in
deployment has
a weird
behaviour and
needs the team’s
attention!!
Clueless!!
Hmmm!!
Maybe I can
help!!
Limiting WIP (also) means this!
Analysis Build Deploy
Backlog Ready IP Done IP Done
Stuck!!!
Focus = Collaboration
You are top
priority!
Let’s meet today
in our
collaboration hour
and let’s fix it!!
Hey! I am
stuck!! Can
someone
help??
Reduce handoffs!
Continuous Improvement
Process of
Ongoing
Improvement
Collaborate
Minimize
handoffs
Limit WIP at
organization level
For a
better
flow
StopStarting
Startfinishing
Visualize
Limit WIP
Manage Flow
Kanban flow- be ready for some turbulence!
But it is totally worth it!!
Lean Kanban India 2018 |  Looking for Business Agility through Kanban? Beware of these pitfalls! - Sutap Choudhury

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Lean Kanban India 2018 | Looking for Business Agility through Kanban? Beware of these pitfalls! - Sutap Choudhury

  • 1. Looking for business agility through Kanban? Beware of these pitfalls!! Sutap Choudhury Salesforce Lean kanban India 2018
  • 2. Kanban Well, It is all about flow...
  • 3. What really is a good flow? A smooth stream? With no disturbances. Peaceful and serene.
  • 4. Or is it a turbulent river? Water dancing back and forth. Making noise as water passes by.
  • 6. Hey! Let me stay focused on my task! Why are you disturbing me?? Well, there is a puzzle in the code you wrote a week back… we need to brainstorm…. (looking away) All that is good...but you know the policy right? WIP limit of 1. Send it to the backlog and I will have a look when I get time!
  • 7. Hey! Can you come help? I just started coding for the story and I am not sure about the desired outcome… Chill! Just follow the details in the story page and code… If I find a discrepancy, I’ll send it back anyways...
  • 8. Hey! I saw your kanban board. I feel the WIP is too high. You are working on just too many initiatives and ideas ... What do you mean?! We adhere to the board column WIP limits!! None of my team members work on more than one task at a time!!
  • 9. We just completed our value stream mapping session and I am super excited! We could identify columns for everything! Wow! What next? We are hiring specialists- We want to ensure every column is represented by the best person possible!
  • 10. Guys- There is a bad news and a good news!! Bad news- We have a bottleneck. The testers are just not able to cope up! And the good news? We have a solution- we have hired 10 new testers!!
  • 11. Limiting WIP is about focusing But what do we mean by focusing?
  • 12. Does it mean building invisible walls?
  • 13. Does it mean working in silos?
  • 15. Analysis Build Deploy Backlog Ready IP Done IP Done Hey team! The next big idea is on the way!! Ready? Has to wait for a day more! The story in deployment has a weird behaviour and needs the team’s attention!! Clueless!! Hmmm!! Maybe I can help!! Limiting WIP (also) means this!
  • 16. Analysis Build Deploy Backlog Ready IP Done IP Done Stuck!!! Focus = Collaboration You are top priority! Let’s meet today in our collaboration hour and let’s fix it!! Hey! I am stuck!! Can someone help??
  • 21. Kanban flow- be ready for some turbulence! But it is totally worth it!!