1. Lavetta McClorin
Columbia, SC 29209; (803)422-4623 lavettamcclorin@gmail.com
Summary:
Systems Analyst/Programmer experienced in Analysis, Requirement Gathering, Design, Programming,
Testing, Debugging and Implementation of complex applications in the healthcare and insurance industry.
EDUCATION and CERTIFICATION
Front-End Web Development Programmer Analyst from Midlands Technical College, Columbia SC
• Team Building, Decision Making and Problem Solving
• C#, Visual Studio, HTML5, CSS3, JavaScript, Photoshop, .NET Framework 4.0, JSON,
ASP.NET, MVC Pattern, Microsoft SQL Server 2008, Agile Delivery Model, Scrum methodology
Systems Analysis Certification Program (SACP) from Furman University, Furman, SC
B.S. in Computer Science and Minor in Math from South Carolina State University – Orangeburg SC
Associate in General Insurance for IT and Support Professionals (AINS 24)
TECHNICAL SKILLS
Environments: SQL Server 2008, Windows (2000, NT, 7, 8), Mac, MVS, CICS, TSO/ISPF, DOS,
UNIX, AS400, z/OS
Languages: C#, ASP.NET, MVC, .NET Framework 4.0, HTML 5, CSS3, JavaScript, JQuery, JSON,
XML, C/C++, COBOL2, APS COBOL, SQL, JCL/CL, SYNCSORT, Smalltalk, Visual Basic, Pascal, REXX
Databases: VSAM, DB2, SQL, IMS/DB, ODBC, Microsoft Access
Software/Programs: Visual Studio IDE for C#, Photoshop, MQ Series, Easytrieve, Microsoft Suites, VISIO,
Quality Center, FINALIST, HIPAA X12 270/271 Transaction, Roxio Creator
Tools: Visual Studio 2010, Smarttest Debugger, QMF/SQL, MAX IMS/UTIL, Dumpmaster, File Transfer
Protocol, CEDF, ZEKE Scheduler, ENDEVOR, PC Mailbox, WebSphere MQ, INFOGIX ACR, Quality
Center Defect Tracker, Disaster Recovery Manager, Presentation Manager, TCP/IP, IMPD Debugger,
Xpediter Debugger
Methodology: Waterfall, Agile, Scrum,
PROFESSIONAL EXPERIENCE
Blue Cross & Blue Shield of South Carolina, Columbia, SC April 2001 – December 2014
Senior Programmer Analyst I (September 2011 – December 2014)
• Key developer for several high profile projects for AMMS Claims Adjudication system including new
Pharmacy Benefit Manager (CATAMARAN), Inter-Plan Programs (IPP) ITS Release projects 13.0, 13.5,
14.0 and 14.5, New Group 5 Tier, State Year-End Projects, Blue Rx Conversion, Caremark CET, CMOD
OD390 Upgrade, EOB Simplification, and HIPAA 270/271 Eligibility OOP Benefits Messaging projects.
• Coded, tested, debugged and implemented quality software using COBOL/APS, IMS/DB2, MQ,
Easytrieve, JCL and SYNCSORT for a CICS/MVS mainframe environment using SDLC Waterfall
methodologies.
• Knowledge of the interdependencies and interfaces of the complex AMMS system structure and processes
with the IPP/ITS, RULEs, ADGS, Document Management System, Provider and Membership system.
• Troubleshot and reconciled problems using Smarttest debugger.
• Devise logical and feasible procedures to resolve business problems through the use of computer resources.
• Provided level 2 support for the MQ and batch production cycle as part of team on-call rotation.
• Updated HIPAA DB2data repository (RELG) auditing process for batch and MQ processes.
Systems Analyst II (March 2008 – August 2011)
• Analyzed and developed IMS/DB2 and CICS/MVS COBOL conversion programs to eliminate the IMS
Expansion Database.
• Piloted and developed enhancements within AMMS system to use virtual storage addressability for data
accessibility which significantly decreased mainframe memory utilization.

2. • Developed and documented new MQ processes within AMMS to include creation of new local and alias
queues, functions, and JCL to support process for Settlement Rewrite project.
• Developed a real-time and batch interface from AMMS Historical Database Update system to Settlement
system using MQ, APS COBOL and JCL.
• Performed analysis, prepared detail specifications, coded, parallel tested, debugged and implemented
software following the project management waterfall methodology for major Settlement Rewrite project.
• Eliminated redundant code and slim lined code readability by developing and implementing Translation
Function Program to convert eight 2500 bytes file formats effortlessly.
• Produced deliverables and contributed to HIPAA 270/271 Health Care Eligibility, Benefits Rewrite and
HIPAA 837 CMS Encounter Data projects within AMMS.
Team Lead (June 2007 – February 2008)
• Served as Team Lead for ABRS (Automated Balancing and Reconciliation System), QMMS and GTM.
• Ensured the integrity of the data supporting BCBSSC business processes by implementing balancing and
reconciliation processes within all I/S systems and support organizations.
• Reduced IS research time by implementing balancing processes using INFOGIX ACR.
• Contributed to aligning ABRS with BCBSSC I/S development practices and standards.
• Formalized a critical process for estimating work requests for ABRS and developed standards for
documentation.
Systems Analyst I (November 2005 – June 2007)
• Defined requirements, designed solutions and implemented quality software in a timely, cost effective
practice following project management methodology for RULEs to ensure data integrity and HIPAA
standards.
• Key Developer that designed and developed real time application and ACES monitor for RULEs using
MQ, APS COBOL and DB2 in a CICS environment.
• Provided technical direction and support in the development of business systems software and procedures.
• Maintained a recovery plan for online/batch DB2 repository and VSAM files based application for Disaster
Recovery Planning.
Programmer Analyst II (April 2001 – November 2005)
• Developed software for Rules DB2 and QMMS application using APS/ COBOL, JCL, MQ and SQL in
CICS and MVS environment.
• Mitigated risks and liability by performing security administrator duties for RULEs DB2 application.
• Produced deliverables for RULEs application security system, Rules Version 2 and 3 components, data
migration, activation, notes processing, selective refresh, purge functions, GT Assist, and Data Dictionary.
• Provided first response on-call support for the RULEs, QMMS and GTM systems.
• Assisted DBA with research to enhance and optimize DB2 databases.
• Served as internal consultant by conducting technical and business training on RULEs system with
customers.
Computer Science Corporation (CSC), Blythewood, SC May 1996 – January 2001
Programmer Analyst II (August 1998 – January 2001)
• Responsible for implementing and maintaining application functions for ten BPO clients.
• Designed, coded and tested modifications on an AS/400 application system utilizing COBOL, SQL and
CL.
• Assistant to lead programmer with responsibilities for implementing DB2 connect functionality in a
client/server environment utilizing SQL, COBOL and Smalltalk.
• Developed Series III auto insurance rating products using C++, Smalltalk and moderate Visual Basic.
Programmer Analyst (May 1996 – August 1998)
• Designed, debugged, coded, and enhanced company software products for auto insurance systems.
End to end implementation of new functionality for major worldwide customers, Federated, using C,
COBOL and SQL in GUI client/server environment.
• Traveled to client sites and collaborated with customers, analyzed and resolved major problems.
• Produced detailed requirements for client business solutions and implemented after thoroughly testing.
• Knowledge of the Property and Casualty Insurance Industry entails Premium, Billing, Rating, Agency,
Underwriting, Claims plus Customer Service in Auto Commercial and Personal Lines of Business.