Lauren Clevenger

Austin, Texas Area United States

Senior Manager, Community & Developer Relations

Technology / Software / Internet

Hi, I’m Lauren and I am passionate about building communities and lasting customer relationships. I have spent 10+ years strategically managing communities with a focus on programs to lower support costs, increase customer engagement, satisfaction, and retention. I take a data-driven approach and work cross-functionally to help companies engage and create champions within their community. My skills include customer and developer experience, social customer care, community monitoring, moderation, and engagement, content strategy and management, analytics, insights, and ROI, VOC programs (including NPS), contributor/advocate program management, virtual events, and people management.