VIEW THE WEBINAR RECORDING:
The launch presentation of our 2014 annual industry Benchmark study, 'Modernising Learning: Delivering Results' - now available to download along with the launch webinar recording and a host of other resources: http://towardsmaturity.org/2014benchmark
The eBook is available for FREE thanks to the support of the Towards Maturity Ambassadors: http://towardsmaturity.org/ambassadors
1. Business Transformation Through Learning InnovationMODERNISINGLEARNING: DELIVERINGRESULTS
Welcome to the launch of the
2014-15 Towards Maturity Benchmark Study
3. What does a modernised learning strategy look like to you?
Answer in the chat box!
4. Modernised Learning Strategy
For Less
Delivering More
Modernise
[moh-der-nize]
Verb: adapt (something) to modern needs or habits, typically by installing modern equipment or adopting modern ideas or methods.
Outputs
Responsiveness
Learning support where needed
Technology
5. Today’sAgenda
600
L&D Leaders
5000+ Learners
ACTIONPLAN+ =
YOU+
Progress Update
Aligning to Need
New Models of Learning
Boosting Agility
Secrets of the learning leaders
6. About benchmarking
TM Index
Who is reporting the best results? And what are they doing differently?
THETOP10%
New for 2014
7. NEWMODELSOFLEARNING
Integrate
Learning
& Talent
Develop
Learning
Culture
Transform
TrainingALIGNINGTONEED
Customer
Activated
Learning
2 Way Business
AlignmentEQUIPL&D ASAGENTSOFCHANGE
THETOWARDSMATURITYNEWLEARNINGAGENDA–AROADMAPFORCHANGE
8. Progress Update
Aligning to Need
New Models of Learning
Boosting Agility
Secrets of the learning leaders
9. L&D professionals today want even more
LauraOverton
TowardsMaturity
www.towardsmaturity.org/2014benchmark
10. Resources
1 in 3
Are increasing team size
and
L&D Budget
12. 29% of learning is e-enabled
But most of it is compliance related
(but not for )
13. Using more Technology
200%
increase since 2010
19%
budget allocated
Delivering Efficiency -17% Cost reduction
+21% Volume-22% Delivery time -20% Study time
14. We are busy being busy
but what IMPACT are we making?
16. Answer in the chat box!
What is stopping us from realising our expectations?
17. This is not a time to give up,
but to take another look at the evidence!
Progress Update
Aligning to Need
New Models of Learning
Boosting Agility
Secrets of the learning leaders
18. Data-driven decision makingBusiness leaders use it to: PredictPlanPersuadePersonaliseL&D leaders don’t! 1 in 5 use learning analytics or benchmarking to improve service and performanceData has become likened to oil as the next great natural resource. -Daniel Newman, Forbes July 14“ ”
19. Gaining Market Share
Talent
DeliveringNew Products & Services
So what can learningInnovation bring to the Table?
20. Gaining Market Share
17% rise in customer satisfaction
10% improvementin revenue
Talent
9%reduction in attrition
17% improvement in engagement
14% improvement in productivity
12%reduction in time to competency
DeliveringNew Products & Services
Change new products & services 23% faster
Roll out new IT applications 26% faster
& improve efficiency!
21. Our goal was to achieve complete transformationand it was imperative that we achieve it quickly. This is why we made learning and development a catalyst for change. In doing so, we’ve shown that modernising learning has delivered results that matter to our staff, to our residents and to our shareholders. ALIGNINGTONEED
Dr Chai Patel, CBE FRCPChairman of HC-One
2 Way Business
Alignment
But only 32% of L&D professionals work with business leaders to identify what KPI’s need to be changed
23. How do our staff learn best?
88%learners learn from collaboration with team workers
79%from manager support
70%from Google
46%from formal education courses (17% from classroom courses)
55%learn on the way to work
82%want to learn at their own pace
YETONLY
1/3
OFL&D LEADERSKNOWHOWTHEIRSTAFFACTUALLYLEARNATWORK…
24. Staff ALIGNINGTONEED
Are we listening to our customers?
Customer
Activated
Learning
31% find self paced e-learning courses useful
85% are downloading apps to a mobile or tablet
80% willing to share what they know using technology
93% of L&D leaders are investing in self paced e-learning courses
Fewer than 1 in 5 L&D are working with tools to build and deliver apps
20% believe their staff know how connect and share
L&D Leaders
25. Supporting learning and performance where it counts
Progress Update
Aligning to Need
New Models of Learning
Boosting Agility
Secrets of the learning leaders
26. Supporting continual learning at work
What do I need to get started?
What do I need to get better?
What do I need to get out of a fix?
What do I need to progress my career?
What do I need right here right now?
28. NEWMODELSOFLEARNING
Transform
Training
Involving stakeholders
Content design
Reward and recognition
Practice and reflection
Design with the class in mind
29. 66%providing job aids37% equip line managers with resources so their teams get the most out of online learning14%encourage learners to share experiences and solve problems online12% have content curation strategies in place NEWMODELSOFLEARNING
Develop
Learning
Culture
30. NEWMODELSOFLEARNING
Integrate
Learning
& Talent
Only16% start organisational learning before staff join
Supporting career progression:
18%
are using some form of Academy
All use skills diagnostics
31. NEWMODELSOFLEARNING
Transform
Training
Develop
Learning
Culture
Integrate
Learning
& Talent
21% Blend range of technologies
14% Actively encourage sharing
19% Reinforce on-boarding
85%
67%
67%
32. Progress Update
Aligning to Need
New Models of Learning
Boosting Agility
Secrets of the learning leaders
33. BOOSTING AGILITY
Flexible
Learning45% support BYOD39% develop platform independent content32% offer content in the cloud
34. BOOSTING AGILITY
Simplify
Harness what you have
Make it easy
Make it relevant
Eliminate noise
Be clear
35. LauraOverton
TowardsMaturity
www.towardsmaturity.org/2014benchmark BOOSTING AGILITY
Respond
Faster
#1 motivating factor for learners
to learn online
1.To be able to do my job faster and better
L&D agree they deliver in timeto meet the needs of the business
“I want to be able to do my job fasterand better”
51%
47%
36. NEWMODELSOFLEARNING
Integrate
Learning
& Talent
Develop
Learning
Culture
Transform
TrainingALIGNINGTONEED
Customer
Activated
Learning
2 Way Business
AlignmentEQUIPL&D ASAGENTSOFCHANGE
THETOWARDSMATURITYNEWLEARNINGAGENDA–AROADMAPFORCHANGE
Are we equipped ?
37. EQUIPL&D ASAGENTSOFCHANGE
So how well equipped are L&D to Modernise Learning and Deliver Results?
Current L&D Skills
38. Here’s the challenge
Blend different technologies
Reinforce on-boarding
Identify business KPIs
Encourage sharing
Commsplan in place
87%
7%
7%
7%
39. So where do we go to getback in the flow?
Stagnate
[staɡˈneɪt]
Verb: cease to flow or move; become stagnant; cease developing; become inactive or dull
……NOTANOPTION!
40. Progress Update
Aligning to Need
New Models of Learning
Boosting Agility
Secrets of the learning leaders
41. Top DeckareDelivering
TOPDECK
Avg.
TOPDECK
Avg.
TOPDECK
Avg.
Speed up and improve the application of learning back in workplace
Provide a faster response to changing business conditions
Increase on-the-job productivity
65%
21%
24%
62%
72%
28%
42. Top DeckareEngaging
73%
report positive staff behaviour (21%)
64%
agree staff put what they have learned into practice (25%)
46. I encourage business and learning leaders alike to use the evidence from the Towards Maturity Benchmark Study to challenge traditional thinking about learning, performance, talent, technology and change….
Dr Chai Patel, CBE FRCPChairman of HC-One
47. …..But don’t just read it, take action where it counts to deliver lasting business transformation.
Dr Chai Patel, CBE FRCPChairman of HC-One
48. Time to act! #Gettheedge14
www.towardsmaturity.org/2014benchmark
laura@towardsmaturity.org
LinkedIn: New Learning Benchmarks
Business Transformation Through Learning Innovation
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Today
50. ABOUTUS
Towards Maturity is a benchmarking practice that provides authoritative research and expert consultancy services to help assess and improve the effectiveness and consistency of L&D performance within organisations. It leverages the data gathered from the largest learning and development benchmark in Europe.
Download our case studies to support your business case for change at
www.towardsmaturity.org
Find out your own Towards Maturity Index™ to see if you are amongst the top learning companies at http://mybenchmark.towardsmaturity.org/
LauraOverton
TowardsMaturity
New Learning Benchmarksn
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