1. Running head: STROMMEN GRADUATE INTERN, ORIENTATION 1
Orientation and Staff Development Schedule: Graduate Intern, Career and Internship Services
Augsburg College Strommen Center for Meaningful Work
Position Description:
The Career and Internship Services Graduate Intern [10-20 hours per week] will provide individual
career advising to students and deliver classroom presentations on the following career areas: resumes, cover
letters, interviewing preparation, networking, job/internship search strategies, and job fair preparation. The
intern may also be responsible for covering front desk needs, developing career coaching/marketing materials,
attending events, and participating in weekly staff meetings.
Pre-Orientation Communications and Materials:
Before arrival, the following pre-start date communications and materials will be sent via direct mail to
the Graduate Intern on July 1st
, 2014:
• Welcome Packet from Director including the following items: Welcome Letter outlining how this
position contributes to the overall mission of the institution, the professional development opportunities
available, the ways in which supervision is conducted, and performance appraisal procedures as
recommended by Janosik, Creamer, Hirt, Winston, Saunders, and Cooper (2003, p. 25).
• Information about the institution, employee benefit programs, admissions facts, etc.
• Instructions for arriving on the first day of work, including maps of the campus, parking passes, and
dress code.
In addition to the materials outlined, the supervisor will be in communication with the Graduate Intern via email
and/or phone to answer any questions that may arise before on-campus arrival and orientation.
Orientation Schedule (8/18/2014-8/29/2014):
The following orientation schedule includes a Human Resources training, an orientation to the
institution, an introduction to the office culture, participation in meetings and relationship building opportunities

2. STROMMEN GRADUATE INTERN, ORIENTATION 2
with staff, trainings and discussions on various career development related topics, and opportunities for
professional development and reflection, and distribution of the following reading materials:
o Ready or Not: Beginning Your Career Journey (Hanvey, Heeg, Kreitl, & Lloyd, 2010)
o Ready or Not: The Art & Science of the Job Search (Hanvey, Heeg, Kreitl, & Lloyd, 2010).
o Multicultural Competence in Student Affairs (Pope, Reynolds, & Mueller, 2004).
Week1
Monday Tuesday Wednesday Thursday Friday
-HR Orientation
-Move into Space:
Issue Personal
Property,
Computer Set-up,
Office Orientation
& Supplies,
Confirm Work
Schedule & Staff
Meetings,
Distribute Training
Manual & Reading
Materials
-Intern Learning
Agreement
-Staff Meeting
-Lunch w/Staff
-Meeting w/ Keith:
Office Vision and
Career Counseling
Overview
-Tour of Campus
(Admissions)
-Weekly
Supervisor Check-
in
-Training: Career
Development
Model (Keith or
Maggie)
-Introduction to
Office Resources
(Sandy)
-Training:
Advising
Techniques during
one-on-one
appointments
-Read excerpts
Multicultural
Competence
-READ:
Resumes/Cover
Letters
-Review resume
information &
Samples on
Website
-Training on
Resume and Cover
Letter Reviews
(Laura)
-Shadow
Appointments
-READ:
Job/Internship
Search Strategies
-Review job search
tools on our
website
-Training on
Job/Internship
Search Strategies
(Ana, Maggie, or
Laura)
-Shadow
Appointments
Week2
Monday Tuesday Wednesday Thursday Friday
-Shadow Front
Desk (Sandy)
-Drop-in Hours
Training
-Attend Opening
Convocation
-Ally Training
-Discussion on
Multicultural
Competence
(Keith, Maggie, or
Laura?)
-Shadow
Appointments
-Staff Meeting
-Lunch w/2nd
year
Graduate Intern
-Weekly
Supervisor Check-
in
-Meeting w/Ana to
go over Internships
in the Strommen
Center
-Shadow
Appointments
-READ: Major &
Career Exploration
-Review resources
on Major & Career
Exploration
-Training on Major
exploration, career
research, &
decision-making
(Maggie)
-Training: Career
Assessments
(Maggie)
-READ:
Interviewing &
Networking
-Review
Interviewing &
Networking Tools
online
-Training on
Networking &
Interviewing (Ana)
-LinkedIn Training
(Ana or Laura)
-Shadow
Appointments
-Discussion &
Reflection on
Work life at our
college/university,
institutional
philosophy, and
where and why
things happen here
-Shadow
Appointments
-Shadow Front
Desk
Professional Development (Year One):
Within Career and Internship Services, interacting in one-on-one appointments requires high levels of
the following two student affairs competencies identified by NASPA and ACPA:

3. STROMMEN GRADUATE INTERN, ORIENTATION 3
• Advising & Helping
• Equity, Diversity, & Inclusion
The new Graduate Intern will be provided with professional development and reflection opportunities in
order to foster these competencies. First, to strengthen his or her advising and helping skills, the Graduate Intern
will be trained by career coaches on appropriate counseling techniques, such as active listening, paraphrasing,
providing needs assessments, and goal setting. He or she will then observe various career coaching
appointments, and engage in reflective discussion surrounding the observation. Once comfortable, the Graduate
Intern will then be observed by his or her supervisor with appropriate time for feedback and discussion. Finally,
additional reading materials from the field will be provided to supplement discussions.
Growing in multicultural competence by gaining an understanding of equity, diversity, and inclusion, is
another poignant competency required in the functional area of career services. Thus, the Graduate Intern will
be required to reflect on his or her own identities through reading and discussions from Multicultural
Competence in Student Affairs (Pope, Reynolds, & Mueller, 2004), participation in ACTC Professional
Development Day, and attending Ally Trainings for the GLBT community.
Appraisal Process:
The appraisal process for the Graduate Intern in Career and Internship services will consist of three
measureable performance indicators which will be discussed in a mid-year and year-end participatory
evaluation:
• Observe and receive observation feedback on at least five career coaching appointments each
semester
• Participate in at least two professional development opportunities to develop multicultural
competence
• Complete at least two informational interviews with student affairs professionals each semester

4. STROMMEN GRADUATE INTERN, ORIENTATION 4
References
Hanvey, D., Heeg, A., Kreitl, B., and Lloyd, K. (2010) Ready or Not: Beginning Your Career Journey.
Publisher: Indiana University Career Development Center
Hanvey, D., Heeg, A., Kreitl, B., and Lloyd, K. (2010) Ready or Not: The Art & Science of the Job Search.
Publisher: Indiana University Career Development Center
Janosik, S. M, Creamer, D. G., Hirt, J.B., Winston, R. B., Saunders, S. A., & Cooper, D. L. (2003). Supervising
New Professionals in Student Affairs. New York, NY: Brunner-Routledge
Pope, R. L., Reynolds, A. L, and Mueller, J. A. (2004). Multicultural Competence in Student Affairs. San
Francisco, CA: Jossey-Bass