1. Laura Scodova Richardson
19 Quail Lane (501)240-0403
Alexander, AR 72002 lscodova@gmail.com
Profile Excellent communications skills
Almost thirteen years of managerial experience
Have great leadership and people skills
Demonstrates a great work ethic and self-driven
Employment
Pottery Barn, Little Rock, AR
Assistant Store Manager (2007-Present)
Assisted developing and training of new management for store and
outside locations
Drive sales through excellent customer service and sets an example for
staff to follow
Worked vigorously to develop our clientele program within the store
Added over 6000 new clients to our company and store databases
- This has grown our store sales volume from just under $2 million
to over $4 million
Trains and develops new employees and Design Studio Specialists
- Approximately 35% of total store business is generated through
in-home services. This number is steadily growing.
Manages payroll and supply expenses
Completes daily opening and closing operations
Manages shrink and ensures that inventory counts are consistent with
On-hand inventory reports
Schedules and follows up to home consultations for design and
decorating needs
Works with our registry consultants to maximize sales opportunities
Works with the General Manager to develop monthly sales strategies and
focused training for the staff
Sets and maintains store merchandising per corporate visual standards
Trains and holds team accountable on operational, visual, and service
excellences
Regularly performs operational duties, such as shipping and receiving,
mark out of stocks for damaged or defective merchandise, ensures
markdowns are completed accurately and in a time efficient manner, and
ensures special orders are clearly and properly tagged for customer pick-
ups
Performs new hire orientations and on-boarding
Assists in interviewing and recruiting new talent for the store
2. Limited Too, Little Rock, AR
Co-Manager (2005-2007)
Interviewed, hired, and trained seasonal and regular associates
Planned payroll and wrote schedules
Ensured visual sets were efficiently executed
Processed shipping and receiving
Properly processed damages
Conducted test counts of high shrink items
Prevented shrink by controlling merchandise flow through the stockroom
Ordered supplies and controlled store expenses
Recruited and trained staff for new store opening in Rogers, AR (2007)
Produced sales more than double the projected sales volume for 2 years
in a row
Eddie Bauer, North Little Rock, AR
Assistant Manager (2004-2005)
Supervised the sales floor and drove sales
Conducts visual sets and maintained company visual directives
Trained new hires and offered constant coaching for more seasoned
associates
Handled opening and closing duties
Performed regular audits on high shrink merchandise
Ordered supplies and managed store expenses
Recruited other store management for the store and sister location
Lady Foot Locker, Memphis, TN
Store Manager (2003-2004)
Hired, train and retained the staff
Trained the assistant manager on proper execution of store operations
Hired a second string manager to assist myself and assistant manager
Processed all shipping and receiving reports
Managed payroll and scheduling
Performed weekly test checks on all merchandise
Planned store expenses and supply orders
Maintained shrink—both internally and externally
- Lowered shrink from over 5% to 0.05% within 4 months
Planned and ensured visual changes were completed to drive sales and
promote new products
Education Business Administration, Human Resources BA (2013)
University of Arkansas at Little Rock, Little Rock, AR
Human Resource Management, GPA 3.0
Sustainability Management
Applied Human Resource Management
3. Professional Skills I am proficient with computers.
I have a vast working knowledge of Microsoft Word, Excel, and
PowerPoint.
I have worked in retail management for over 12 years.
I can handle the responsibility of managing small and large staffs.
Awards
Silver level President’s Circle Sales Achievement recipient,
Pottery Barn 2014
- Individual sales exceeding $500,000 annually
Bronze level President’s Circle Sales Achievement recipient, Pottery Barn
2011, 2012, 2013, 2014, 2015
- Individual sales exceeding $300,000 annually
Employee of the District for July 2008, Pottery Barn
Won a trip to San Francisco in May 2008, Pottery Barn
Highest salesperson for company volume class, Pottery Barn 2008
Won the Quarter 1&2 2009 Sales Division contest, Pottery Barn
Won the Quarter 3&4 2009 Sales Division contest, Pottery Barn
Highest monthly salesperson for Pottery Barn since October 2007
