1. Laura A. Howard
Phone: 619-971-0282 Email: Lahoward7@gmail.com
EXPERIENCE:
Place of Employment: Technical Support Contract at SPAWAR Systems Center Pacific Point Loma, C3 Networx
Job Title: Configuration Management Specialist
From: 01/2016 To: Present Hours per week: 40 Salary: $60K
Duties:
Responsible for executing technical and administrative services in support of the Air Force, Joint Space Operations Center Mission Systems
(JMS) space satellite project. Worked together with the JMS development team, test team, and other Configuration Management (CM)
specialists to ensure that all software is properly configuration controlled and delivered to our customers in a timely manner. Identified and
managed configuration items with CM naming and number nomenclature. Worked closely with the CM Department Lead, taking guidance and
tasking on a day-to-day basis. Managed build, release, and preparation phases of every Software/Firmware customer deliverable. Managed,
released, and archived Software baselines. Collected, formatted, and reported software metrics to Management. Administered internal software
engineering review board/change control board to approve and implement configuration changes, and time/cost changes, respectively.
Orchestrated the review and updates of software quality process for continued process improvement. Managed the implementation of CM
standards, technical policies, processes, validation criteria, standardization, and procedures. Managed the Hardware inventory program,
including issuing and tracking Hardware sent to external sites.
Place of Employment: Administrative Support Contract at HSC-3 North Island, Vanguard Resources Corporation
Job Title: Assistant Site Team Manager/ Executive Assistant to Commanding Officer/ Administrative Support Specialist/
Technical Writer
From: 06/2014 To: 12/2015 Hours per week: 40 Salary: $21.50
Duties:
I was recruited for this job to provide assistant site managerial support over a staff of 16 personnel and to execute contractual deliverables in an
efficient manner in accordance with all pertinent Navy directives. Accountable for the overall customer service support atmosphere to ensure
customer needs were met with a diplomatic, friendly and consistent manner, for a command of over 500 personnel. Provided executive level
assistance support to the Commanding Officer, Executive Officer and Command Master Chief, including calendar scheduling, drafting official
correspondence, greeting and assisting all incoming personnel with arranging meetings with the executive suite, answering phone, preparing
and sorting incoming and outgoing mail, and preparing travel arrangements through Defense Travel System (DTS). Developed standard
operating procedures (SOP) for positions and tasks that had no process documented. Initiated staff training and cross-training to account for
consistent position coverage. Provided assistance to main Site Team Manager with onsite HR tasking’s including interviewing, reviews, and
counseling. Maintained position descriptions and managed positions ensuring equitably in all functions. Estimated staffing needs and resources
based on contractual tasking’s and prepared data to present to upper management. Used problem-solving skills to maintain a trouble-free
environment for staff and for tasking’s.
Place of Employment: Administrative Support Contract at HSM-41 North Island, Vanguard Resources Corporation
Job Title: NATOPS Administrative Support Specialist
From: 09/2013 To: 06/2014 Hours per week: 40 Salary: $19.00
Duties:
Recruited for this position to provide administrative support which included on-boarding and off-boarding of students and pilot instructors.
Processed all medical and training records within internal database to ensure all information captured is retained accordingly. Ensured all
training checklists and requirements are completed in accordance with training publications and policies. Managed training logs to ensure all
hours of training conducted are captured in appropriate forms. Acted as a liaison with various departments to ensure training data is approved
by management. Created and formatted official correspondence for executive officers.
Place of Employment: Administrative Support Contract at Fleet Readiness Center Southwest, Quantum Professional Services
Job Title: Project Manager
From: 08/2012 To: 08/2013 Hours per week: 40 Salary: $50K
Duties:
Recruited for this position to provide managerial support over a staff of 10 and to execute contractual deliverables in an efficient and accurate
manner. Implemented and standardized contract execution process to ensure all departments completed contractual tasking’s. Managed
administrative staff to ensure all support services were provided in a timely manner for a command of over 5000 personnel. Directed numerous
initiatives for process improvement which included quality assurance surveillance per regulations. Effective in management of people by
providing a well-organized environment, and explicit educational resources so that deliverables were completed accurately per contract
standards. Provided weekly status updates to management which included project milestones and timelines. Led strategic planning meetings
with executives to review project objectives and deliverables. Managed classified material control processes. Responsible for developing and
maintaining standard operating procedures (SOP) and site specific business rules for internal processes where none existed. Developed and
conducted a training regimen for staff on SOPs and required programs. Responsible for onsite HR tasking’s such as recruitment, interviewing,
reviews, and counseling. Created and revised position descriptions, ensuring that all positions within a classification were functioning equitably in
tasks, responsibility, and skill, subsequently ensuring efficiency and accuracy. Evaluated staffing against contractual tasking’s to strategize

2. Laura A. Howard
Phone: 619-971-0282 Email: Lahoward7@gmail.com
2
current and future hiring needs, and presented data and implementation plans to upper management for budgeting allocation. Implemented a
lean staff and re-organized tasks through cross-functional training. Provided analysis and problem solutions to any areas found to be lacking in
efficiency or accuracy of procedures.
Place of Employment: Administrative Support Contract at Fleet Readiness Center Southwest, National Technologies Associates
Job Title: Documentation Configuration Manager
From: 11/2007 To: 08/2012 Hours per week: 40 Salary: $25.75
Duties:
Recruited to manage documents and processes within an internal database. Provided weekly status updates to management which included
project milestones and timelines. Compiled logistical data regarding ordering and tracking of aircraft parts manufactured by outside vendors.
Liaison to various corporations responsible for processing and manufacturing aircraft parts.
Place of Employment: Administrative Support Contract at SPAWAR Systems Center Pacific, Vanguard Resources Corporation
Job Title: Project Manager
From: 06/1999 To: 11/2007 Hours per week: 40 Salary: $52k
Duties:
Provided contract oversight and management to ensure proper execution of contractual tasking’s. Main duties included developing and
maintaining standard operating procedures (SOP) and site specific business rules for internal processes, developing and conducting educational
programs for local and international staff on internal process and required programs, providing weekly status updates to upper management,
including project milestones and timelines, attending meetings with executive officers to provide briefs on project milestones. Subject matter
expert on mail and travel related processes requiring continual research on all mail and travel regulations to maintain procedural accuracy.
Onsite HR Manager in charge of advertising, recruitment, interviewing, reviews, and counseling. Created and revised position descriptions
ensuring operational efficiency and accuracy within the positions. Evaluated staffing and contract PWS, for two contracts, to determine hiring
needs. All contract needs presented to upper management for proper budgeting. Implemented solutions to problem areas found with staff or
procedures.
EDUCATION:
Grossmont College Economics and Business Management – In Progress
COMPUTER SOFTWARE
 Microsoft Windows Applications, MS Word, MS Excel, MS PowerPoint, MS Access 2010, MS Visio, SharePoint, Adobe Acrobat LiveCycle