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Directions EMEA
Has Marketing Killed the
Salesman Star?
Laura Farbo
Christian Sega
Agenda
› Evolving Buyer Behaviors
› 2017 Priorities
› Grow Your SEO
› Create Content & Nurture
› Amplify
› Next Steps: Prioritize & Plan
www.agiles.com
2
Evolving
Buyer Behaviors
www.agiles.com
How Consumers Make Decisions
3
www.agiles.com
Traditional Consumer Funnel
4
MARKETING
SALES
www.agiles.com
Decision Making Journey
5
60-90% done with the evaluation process
before you know they ever started
Trigger
Source:	http://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/the-consumer-decision-journey
www.agiles.com
Changing Buyer Habits
6
What should we do?
www.agiles.com
Inbound Marketing
7
Outbound
(Interruption)
Cold Calling
Cold Emails (spam)
Interruptive Ads
Marketer-Centric
Inbound
(Permission)
SEO
Blogging
Attraction
Customer-Centric
www.agiles.com
2017 Priorities
8
21%
28%
31%
33%
33%
41%
44%
50%
60%
66%
Webinars
How-To Videos
Online Tools
Visual Content (Infographics)
Long-form (whitepapers)
Interactive Content
Automation
Distribution
Blog Content
Growing SEO
Source:	http://blog.hubspot.com/marketing/mobile-voice-social-seo
www.agiles.com
9
1st Priority: Grow your SEO
www.agiles.com
10
www. .com
Source:	https://moz.com/learn/seo
www.agiles.com
REMEMBER: Text is targeting people and not robots!
11
So write for
your audience Then optimize
vs.
www.agiles.com
SEO: Mobile First
12
“Getting found”
isn’t a
new concept Being
searchable is
a key principle!
33%
Smartphone
56%
Computer/
Laptop
11%
Tablet
Source:	http://blog.hubspot.com/marketing/mobile-voice-social-seo
https://research.hubspot.com/reports/the-future-of-content-marketing
www.agiles.com
SEO: Voice Search
13
Conversation meets keywords
How often do you use the following voice search
Functions on your phone or electronic devices?
Multiple times a day
Daily
Weekly
Monthly
10%
9% 9% 9%
4%
7%
6% 6%
4%
9%
9%
9%
Siri AlexaCortana
Source:	https://research.hubspot.com/reports/the-future-of-content-marketing
www.agiles.com
14
2nd Priority: Blog Content
www.agiles.com
15
Content Mindset
Map Content
Structure Content
Define Audience
Content Strategy
www.agiles.com
16
Content Mindset
Map Content
Structure Content
Define Audience
Content Strategy
www.agiles.com
17
Buyer Persona
Source:	http://blog.hubspot.com/blog/tabid/6307/bid/33491/Everything-Marketers-Need-to-Research-Create-
Detailed-Buyer-Personas-Template.aspx#sm.000002uvdtnhmefb0x0n8t5y5ewed
www.agiles.com
18
Content Mindset
Map Content
Structure Content
Define Audience
Content Strategy
www.agiles.com
Structure Content with Themes
19
Content Calendar
www.agiles.com
20
Content	Mindset
Map	Content
Structure	Content
Define	Audience
Content Strategy
www.agiles.com
Map Content to Buyer Journey
Quality	Control	Food
Initial Consideration
Source:	http://blog.hubspot.com/marketing/content-for-every-funnel-stage#sm.000002uvdtnhmefb0x0n8t5y5ewed
www.agiles.com
22
Content	Mindset
Map	Content
Structure	Content
Define	Audience
Content Strategy
www.agiles.com
23
Content Mindset
Great Content is a Team Effort!
www.agiles.com
Which would you choose?
24
What is Microsoft Dynamics CRM?
Microsoft Dynamics CRM is our customer relationship
management (CRM) solution that enables companies
to market smarter, sell effectively and productively,
and care everywhere. We provide social insights,
business intelligence, and productivity with One
Microsoft solutions. And we deliver Microsoft
Dynamics CRM in the cloud, on-premises, or with a
hybrid combination.
What is CRM? Customer relationship management—
often called CRM, CRM system, or CRM software—is a
business solution that helps companies improve
marketing, sales, and service engagement with their
customers to drive organizational efficiency, while
helping to improve customer experience.
What can CRM do for my organization? CRM can help
reduce costs and increase profitability by organizing
and automating business processes that nurture
customer relationships and satisfaction across all
interactions—marketing, sales, and customer service.
Great	statistics:	http://blog.hubspot.com/marketing/visual-content-marketing-
strategy#sm.000002uvdtnhmefb0x0n8t5y5ewed
www.agiles.com
25
The brain
processes visuals
60,000 x faster
than it does text
3
seconds
People are wired to take in visual content
faster & more effectively than words.
90%
of information
transmitted to the brain
is visual
40%
of people respond better
to visual information
than plain text.
Source:	http://quicksprout.wpengine.netdna-cdn.com/wp-
content/uploads/2015/03/Ultimate-Guide-to-Creating-Visually-Appealing-Content.jpg
www.agiles.com
26
3rd Priority: Distribution
www.agiles.com
“With digital transformation on
the rise, organizations must
partake in the evolution of
communication.
We live in a digital world and
social media plays an integral
role in how you reach, educate,
and nurture clients.”
– Jason Taylor
Channel Sales Manager, rFactr
27
Social Media
Source:	https://blogs.partner.microsoft.com/mpn/top-social-media-tips-to-connect-with-customers/?ln=en-us
www.agiles.com
• World’s largest professional sales network
• 450m+ members in over 200 countries
• Virtual trade show full of 24/7 networking
28
7M
+
Australia
30M+
India
8M+
SE	Asia
11M+
Canada
116M
+
USA
21M+
Brazil
Europe
42M+
APAC
60M+
6M
+
DACH
8.4
+
M+
Italy
9.8M+
France
7.4M+
Spain
5.7M+
NL18M+
+
UK
2M+
UAE
74M+
EMEA
4M+
S.	Africa
1M+
Singapore
6M+
Nordics
1.7M+
Tip:
Follow leaders in your
target industries to learn their
pain points and
business challenges
www.agiles.com
Sponsored Content
29
Publish content in a premium
context of the LinkedIn feed
Target the right people using
accurate targeting based on their
profile data
Launch campaign to generate high-
quality leads, raise awareness and
build relationships
Shape purchase decisions by
publishing your relevant content
straight to the LinkedIn feed
www.agiles.com
Ads
Target decision-makers
Reserve preferred audience
Unlimited A/B testing
30
www.agiles.com
A/B Test
www.agiles.com
Keep in touch with important connections
Always know the right times to reach out
32
Are your contact lists a proprietary trade secret? Think before you sync!
Sync
Seamlessly Sync
• Email
• Email Marketing Tool
• Contacts
• Calendar
• Microsoft Dynamics CRM
Source:	https://www.imparture.com/uk/blog/the-value-of-syncing-your-contacts-and-calendars-with-linkedin
www.agiles.com
Lost? Help is Here
33
Contact:	http://www.michelenemaguire.com/linkedin-marketing-microsoft-partners
www.agiles.com
Video Channels
34
• Over half of all Executives conducted a search
• Younger Executives most likely to make purchase,
call a vendor or respond to a B2B video ad
65%
Of executives have
visited a vendor’s site
after watching a video
39%
Have called a
vendor after
watching a
video.
Source:	http://images.forbes.com/forbesinsights/StudyPDFs/Video_in_the_CSuite.pdf
www.agiles.com
Intel: Bringing Objects to Life
35
Tip: Accompany videos with relevant content to better resonate with audience
Video:	“IT	Negotiator”	https://vimeo.com/159101820
www.agiles.com
Match Message to Medium
36
What types of work-related online videos
do you watch most often on business-related websites and on YouTube?
Business-related websites
youTube
74
Businessnewsreports
13
64
Business	insights/expert	advice
19
57
Speeches,	eventpresentations,	paneldiscussions
23
56
Casestudies
19
54
Productreviews
27
74
Productdemonstrations
28
44
How-tocontent
24
43
Virtualtradeshows
13
42
Customertestimonials
29
Source:	http://images.forbes.com/forbesinsights/StudyPDFs/Video_in_the_CSuite.pdf
www.agiles.com
Content
37
www.agiles.com
Lead Ads
38
Tip:
Facebook great place to use “gated” content
Use Lead Ads to auto fill contact data
Lead	Ads:	https://www.facebook.com/business/news/lead-ads
www.agiles.com
Keyword
Targeting
Product/
Solution
Names
Competitor
Products
Relevant
Industry
Terms
Industry
Influencers
Event
Targeting
Event
Hashtags
Specific
Event
Themes
Target
Event’s
Keynote
Speake
39
Follower
Targeting
Niche Media
&
Publications
Competitors
Influencers
Display Ads
www.agiles.com
Marketing Automation
40
Automate!
Schedule
posts up to
months in
advance
Can’t be automated!
Focus on 1-to-1
messaging to
move them
down funnel
Brand
Awareness
Nurture &
Maintain
Relationships
www.agiles.com
41
Next Steps:
Make a Plan & Prioritize
www.agiles.com
Channel Prioritization
42
Channels for Growth:
- SEO & SEM
- Social Media
- Content Marketing
- Public Relations
- Email Marketing
- Online/Offline Events
- Video Marketing
- Referral Marketing
- Business Development
& Strategic Alliances
- Sales
Goals
Consumer Habits
Marketing Resources
Budget & Time
Track & Optimize
A weak presence in any channel is worse than none at all!
43
Make a Plan & Prioritize
All good things take time to yield results
Consistency and a will to affect change can do all the magic
Phase 1
Determine
Corporate Identity
& Value Prop
Internal Analysis
External Analysis
Establish
Guidelines
Basic Website
& Email Provider
Phase 2
Goals & KPIs
SEO
Optimize Website
&
Web Analytics
Social Media
Content Calendar
& Blog 1x week
Phase 3
Regular Content
Creation
Integrated
CRM System
DIY Videos
Marketing
Automation Tools
Customized
Campaigns
www.agiles.com
Is the Salesman dead?
44
Contact Me with Questions!
Laura.Farbo@agiles.de

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