This email notifies the customer of a new email threat that disguises itself as a message from a trusted source like a bank or payroll provider. The threat email contains a link to download malware under the guise of accessing documents or reports. To avoid this threat, the customer should not download any files or click links in unexpected emails, and should move suspicious emails to the spam folder. Following the precautions around verifying senders and not downloading suspicious files can help the customer avoid falling victim to this email phishing attempt.
1. Dear Customer,
You are receiving this email because of a newly found internet threat. As our antivirus customer, we notify you with when a
new threat arises. We tell you how to identify the threat, and the proper precautions to avoid it. Details of the current threat
are outlined below:
This is a threat that is received through email message.
This threat is sent via email, disguised as a trusted source, such as your insurance company or banking service. Contained
within the email is a link to an alleged legitimate file (such as bank documents or payment reports), that instead initiates a
download onto the machine. This download contains Malware.
What the threat might look like:
How to identify the threat:
1. The email requests you to access or download a file or report.
2. The sender claims to be a legitimate source, but the email is unexpected.
3. The email links via shortened URL (such as goog.le or bit.ly) to an external site, such as Dropbox.
How to avoid the threat:
1. Do not download any files sent via email, or click or any links that take outside of your email
service.
2. Be precautious of emails. If you receive an email from a bank service or payroll service, was it
expected? If you have any doubt whatsoever, do not click the link or download.
3. Learn to recognize their appearance, they generally look very similar.
4. Move the suspicious emails into your SPAM folder.
If you follow the above procedures, you will greatly increase your safety from this threat. Your eSet Antivirus will
help you stay safe from this threat, but blocking it involves a preventative effort