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ACCELERATE LEARNING PERFORMANCE
3 Ways You Can Influence Learning
Outcomes by Managing User Experience
Today’s Speaker
Ben Young, Lambda Solutions
Director of Learning Solutions
● Introduction to User Experience (UX)
● 4 Crucial Elements Influencing UX
● 3 Ways to Improve Learning Outcomes With UX
● Q&A
Agenda
What is UX?
● The emotions and attitudes that users experience when
they’re using a product, website, or service
● Influenced by visual design, functionality, and accessibility
Introduction to User Experience (UX)
What’s the Difference Between UX And UI?
● User Interface (UI): The elements that allow the user to interact
with a website or program
○ Example: Website Menus
● User Interface is only one factor that contributes to the overall
User Experience
Introduction to User Experience (UX)
Have you implemented strategies with the
goal to improve the overall user experience?
Poll
● yes
● no
Benefits of an Amazing User Experience
● Higher rates of engagement with course materials
● Improved learning effectiveness and skill retention
● A higher ROI from your training/learning investment.
Introduction to User Experience (UX)
The Most Important Elements of UX for
Learning:
1. Ease of access and use
2. Mobile (phone and tablet) optimization
3. Compelling and customized content
4. Branding and visuals
4 Crucial Elements Influencing UX
1. Ease of Access and Use
● UI designed to provide your learners with the freedom to
learn how they want
● Simple, Intuitive, Fast
● Customized flexible Dashboards that boost engagement
rates
4 Crucial Elements Influencing UX
2. Mobile Optimization
● Display quickly and correctly regardless of what device
your users are using
● Utilize Dynamic Themes for an easy solution to
multi-platform optimization
○ Move from non-responsive themes to responsive
and/or mobile native themes for an improved user
experience.
4 Crucial Elements Influencing UX
What theme does your current LMS employ?
Poll
● Responsive
● Non-responsive
● Native
● I am not sure
● I don’t use an LMS
3. Compelling Customized Content
● Create content that users actually want to interact with
● Interactive Content options for compelling content
delivery
● Automation makes things easier for the user and reduces
labour costs
4 Crucial Elements Influencing UX
4. Branding and Visuals
● Remove ugly and unfamiliar visual design
● Stay properly branded for a consist experience that
reduces user confusion
4 Crucial Elements Influencing UX
Benefits of an Amazing User Experience
● Increase course material engagement rates to improve training
effectiveness and skill retention
● Reduce the monetary and time costs of onboarding and training
● Create customized content and user interfaces that easily and
automatically deliver exactly what each individual user needs
3 Ways to Improve Learning Outcomes with UX
How to Increase Course Material Engagement Rates for
Improved Training Effectiveness and Skill Retention
3 Ways to Improve Learning Outcomes with UX
How to Reduce the Monetary and Time Costs
of Onboarding and Training
● No License Requirements
● Automated User Tours Put Onboarding on Autopilot
3 Ways to Improve Learning Outcomes with UX
User Tours
User Tours
Customized Content & User Interfaces that Easily Delivers
Exactly What Each Individual User Needs
● Customize Dashboards for user segmentation to provide exactly
what’s required including notifications and updates
○ Totara: Managers needs to see learner reports/progress and
enrollments, learners don’t need to see those extras
○ Moodle provides one dashboard with segmented
sections/permission views
3 Ways to Improve Learning Outcomes with UX
Moodle Student Dashboard
Totara Learner Dashboard
Totara Administrator Dashboard
What learning outcome would you like to
focus on?
Poll
● Increase course engagement rates
● Reduce monetary and timely costs
● Create customized content and UI
● I am not sure
● I have no plans yet
#
Questions
What’s Next
Tuesday, December 4th, 2018
9 AM PT (12 PM ET)
Live Webinar
Threaded Learning: Instructional
Design for Maximum Results
https://go.lambdasolutions.net/threaded-learning-instructio
nal-design-for-maximum-results
#
Thank You!
TOLL FREE +1.877.700.1118
EMAIL INFO@LAMBDASOLUTIONS.NET
WWW.LAMBDASOLUTIONS.NET

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3 Ways You Can Influence Learning Outcomes by Managing User Experience

  • 1. ACCELERATE LEARNING PERFORMANCE 3 Ways You Can Influence Learning Outcomes by Managing User Experience
  • 2. Today’s Speaker Ben Young, Lambda Solutions Director of Learning Solutions
  • 3. ● Introduction to User Experience (UX) ● 4 Crucial Elements Influencing UX ● 3 Ways to Improve Learning Outcomes With UX ● Q&A Agenda
  • 4. What is UX? ● The emotions and attitudes that users experience when they’re using a product, website, or service ● Influenced by visual design, functionality, and accessibility Introduction to User Experience (UX)
  • 5. What’s the Difference Between UX And UI? ● User Interface (UI): The elements that allow the user to interact with a website or program ○ Example: Website Menus ● User Interface is only one factor that contributes to the overall User Experience Introduction to User Experience (UX)
  • 6. Have you implemented strategies with the goal to improve the overall user experience? Poll ● yes ● no
  • 7. Benefits of an Amazing User Experience ● Higher rates of engagement with course materials ● Improved learning effectiveness and skill retention ● A higher ROI from your training/learning investment. Introduction to User Experience (UX)
  • 8. The Most Important Elements of UX for Learning: 1. Ease of access and use 2. Mobile (phone and tablet) optimization 3. Compelling and customized content 4. Branding and visuals 4 Crucial Elements Influencing UX
  • 9. 1. Ease of Access and Use ● UI designed to provide your learners with the freedom to learn how they want ● Simple, Intuitive, Fast ● Customized flexible Dashboards that boost engagement rates 4 Crucial Elements Influencing UX
  • 10. 2. Mobile Optimization ● Display quickly and correctly regardless of what device your users are using ● Utilize Dynamic Themes for an easy solution to multi-platform optimization ○ Move from non-responsive themes to responsive and/or mobile native themes for an improved user experience. 4 Crucial Elements Influencing UX
  • 11. What theme does your current LMS employ? Poll ● Responsive ● Non-responsive ● Native ● I am not sure ● I don’t use an LMS
  • 12. 3. Compelling Customized Content ● Create content that users actually want to interact with ● Interactive Content options for compelling content delivery ● Automation makes things easier for the user and reduces labour costs 4 Crucial Elements Influencing UX
  • 13. 4. Branding and Visuals ● Remove ugly and unfamiliar visual design ● Stay properly branded for a consist experience that reduces user confusion 4 Crucial Elements Influencing UX
  • 14. Benefits of an Amazing User Experience ● Increase course material engagement rates to improve training effectiveness and skill retention ● Reduce the monetary and time costs of onboarding and training ● Create customized content and user interfaces that easily and automatically deliver exactly what each individual user needs 3 Ways to Improve Learning Outcomes with UX
  • 15. How to Increase Course Material Engagement Rates for Improved Training Effectiveness and Skill Retention 3 Ways to Improve Learning Outcomes with UX
  • 16. How to Reduce the Monetary and Time Costs of Onboarding and Training ● No License Requirements ● Automated User Tours Put Onboarding on Autopilot 3 Ways to Improve Learning Outcomes with UX
  • 19. Customized Content & User Interfaces that Easily Delivers Exactly What Each Individual User Needs ● Customize Dashboards for user segmentation to provide exactly what’s required including notifications and updates ○ Totara: Managers needs to see learner reports/progress and enrollments, learners don’t need to see those extras ○ Moodle provides one dashboard with segmented sections/permission views 3 Ways to Improve Learning Outcomes with UX
  • 23. What learning outcome would you like to focus on? Poll ● Increase course engagement rates ● Reduce monetary and timely costs ● Create customized content and UI ● I am not sure ● I have no plans yet
  • 25. What’s Next Tuesday, December 4th, 2018 9 AM PT (12 PM ET) Live Webinar Threaded Learning: Instructional Design for Maximum Results https://go.lambdasolutions.net/threaded-learning-instructio nal-design-for-maximum-results
  • 27. TOLL FREE +1.877.700.1118 EMAIL INFO@LAMBDASOLUTIONS.NET WWW.LAMBDASOLUTIONS.NET