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A MARKETING
COMPANY




              Presented By
                Srilakshmi
Hindustan Lever Ltd


      IS NOW

Hindustan Unilever Ltd
VISION
to earn the love and

           respect
           of INDIA,
       by making a
 real difference
   to every Indian
“Add vitality to life”.
  We meet everyday needs for
 nutrition, hygiene, and personal
 care with brands that help people
 feel good, look good and get
 more out of life.
Introduction
• India’s largest fast moving consumer goods company
  with 80 factories across India.
• In 1931, first Indian subsidiary, Hindustan vanaspati
  manufacturing company, followed by Lever brothers
  India limited(1933) and United traders limited (1935)
• HUL formed in November 1956.
• The Anglo-Dutch company Unilever owns a majority
  stake(52.10%) in Hindustan unilever limited.
• The rest of the shareholding is distributed among
  about 360,675 individual shareholders and financial
  institutions
Contd…….
 Hindustan Unilever      reported   1QFY12    sales   of   Rs55,039   mn   (15%   yoy,   1%
  above estimates)

 PBT (before exceptional items) of Rs7,487 mn(9% yoy, 1% below estimates).

 PAT of Rs6,272 mn was 7% above estimates due to higher exceptional income from sale of
  properties.


Key highlights:
    HUL reported 8.3% volume growth in 1QFY12, lower than the double-digit volume growth
    reported in the past 5 quarters.

 Gross margins for the quarter were down 311 bp following increased raw material prices.

 Share price 382.05 rs
• Lux,Lifebuoy,Dove
 Personal
             • Pears, Rexona,
  wash
             • Breeze
             • Surf Excel,
 Laundry
             • Wheel, Sunlight

             • Fair & Lovely, Ponds
 Skin Care
             • Vaseline

             • Sun silk
Hair Care
             • clinic plus

             • Pepsodent
 Oral Care
             • Close up

             • Axe
Deodorants
             • Rexona

  Color
Cosmetics    • Lakme


Ayurvedic    • Ayush
PRODUCT SEGMENTS OF HUL
                        Exports, 6%
           Others, 2%
   Ice creams, 1%

       Foods, 4%




   Beverages, 12%                       Soaps and
                                      Detergents, 48%


          Personal
       Products, 28%
• HUL is the market leader in FMCG in INDIA.
PERSONAL CARE

    HUL               Competitors



•   Lux           •   Santoor, Chandrika
•   Rexona        •   Cinthol, Mysore Sandal
•   Lifebuoy      •   Godrej No1, Nirma
•   Breeze        •   Dettol
HAIR CARE
       HUL             Competitors

• Sun silk            • Pantene

• Clinic plus         • Head & Shoulders

• Dove                • L’Oreal, Garnier
ORAL CARE
  HUL             Competitors

• Pepsodent       •   Colgate
                  •   Meswak
• Close up        •   Dabur Red
                  •   Anchor
COSMETICS
    HUL                   Competitors

•   Lakme                 •   Revlon
•   Axe                   •   Nivea
•   Fair & Lovely         •   Charmise
•   Lever Ayush Theorpy   •   L’Oreal
•   Ponds
HOME CARE
     HUL             COMPETITORS
•   Surf Excel       • Ariel
•   Wheel            • Nirma
•   Rin              • Tide
•   Cif              • Exo
•   Vim              • Lizol
•   Domex
•   Sunlight
Food Brands
          HUL              Competitors
•   Brook Bond Taj Mahal   • Gemini Tea
•   Brook Bond Bru
•   3 Roses
                           • Nescafe
•   Lipton                 • Tata Salt
•   Taaza                  • Maggi
•   Red Label
•   Annapurna
•   Kissan
•   Knorr
•   Modern Premium Brand
•   Kwality walls
Water Brands
• Pure it ( In home water purifier)
• As Safe As Boiled Water
• Doesn’t need gas, electricity, or continuous
  water supply
• No residual chlorine
• Free home demonstrations
SWOT ANALYSIS
Strengths

• Strong brand portfolio, price, quantity, & variety
• Innovative Aspects
• Presence of established distribution networks in both urban
  and rural areas
• 3400 distributors
• 16 million outlets over the world
• 700million customer base
• Strong R&D of the company
• Highly skilled human resources
• Corporate social responsibility
SWOT ANALYSIS
Weakness

• Strong Competitors
• Changing Consumption pattern
• High costs (Advertising & promotional expenses in 2010 was 750 crores)

Opportunities

• Large domestic market
• Changing life styles and rising income levels i.e. increasing per capita
  income of the consumer
• New category openings
    – Medicines, Biscuits
SWOT ANALYSIS

Threats
• Loosing market share in most categories(High
  Competition)
• Food price inflation & economic slow down
• Local players set to mimic major brands
• Increasing cost of raw materials
• Tax and regulatory structure
4 p’s of Marketing
PRODUCTS
PROMOTION

• Beverages : Broke Bond Taj Mahal
• Theme of the brand: Taj is not just a cup of
  tea, it is a sensory experience
• It was the first brand to introduce “Tea Bag.
  And this is only brand to sold Vacuum sealed
  packs.
• Tag Line : Wah Taj
Promotional campaigns of Taj

• 1990: Hazaron me ek tea was promoted using
        the baseline “Wah Taj”. Brand
        ambassador Tabla Maestro Ustaad Jakir
        Hussain
• 2003:Base line was changed to subse khas Taj
        ehsas.
• 2006: wah wah Taj
• 2007 : Saif ali khan was brand ambassador
        baseline was again changed to “wah Taj”.
Innovation promotional
       campaign of Brook Bond
•
                       Taj Mahal
    Sample various teas in a guided tea tasting

• Learn the art of making the perfect cup

• Become a certified Tea connoisseur

• Enjoy traditional tea-time snacks

• Taj Mahal is also associated with "Enlightened Film Society" - an
  association for the connoisseurs of cinema. Enlightened film Society
  along with Taj Mahal tea brings the treasured pieces from world
  cinema to the big screen and make it accessible to an audience
  thirsty for excellence captured on celluloid.
PROMOTION
Beverages : Brooke Bond BRU

• Unilever’s only coffee brand
• Enjoys a rich heritage, came into existence in 1962
  under the brand name Deluxe Green Label
• Consistently offering better and newer products to the
  consumer through improved packaging solutions and
  innovative product formats

• Enjoys strong presence at various out of home
  locations
Innovation promotional
 campaign of Brook Bond BRU
• Some of the commercials that came up was

  – The theme revolve around the shy girl wanting to
    introduce her boyfriend to her father

  – ‘Little cup’ to tell the ‘good news’.

  – Tamil adds related to starting marriage procedure to
    the day of marriage targeting the south Indian people

  – BRU Just go with your saathiya contest(2002-03).
PROMOTION

• SPREADS & DRESSINGS : KISSAN

• Theme: Kissan wants to be the brand which will help
  dissolve tension between mother and the family
  during informal good food moments. With
  kissan, good food is loved not shoved.
• The main target segment for the brand is the growing
  kids and the positioning is:”deliciously wholesome
  products for kids to grow up
Innovation promotional
       campaign of KISSAN




• It has come out with an innovative squeezy package
  for the Ketchup &Jams which have become very
  popular
• Brand ambassador Rahul Dravid
• The brand also has came out with Low calorie jam to
  appeal to the health conscious crowd
PROMOTION

• Soups & Meal Maker : KNORR
• The Key theme of brand is : “Chefmanship and
  expertise”.
• The ads of the brand mainly focus on the
  functional attributes which is evident from
  this tagline : “Naya Knorr Soup,Asli sabzion ka
  Zadoo”.
PROMOTION
PERSONAL CARE : LUX
• Lux was launched in UK in 1899 as a laundry soap to wash delicate(silk)
  clothes in home.
• In India, Lux launched in 1929 & it has proved to be a powerful brand in
  beauty soap segment.
• From the starting, it has been claimed as “The Beauty Soap Of Film
  Stars”.
• In 2006, Lux was awarded as “Awaz consumer Award 2005” as the most
  preferred body soap.
Innovation promotional
            campaign of LUX


• Since the 1930s,over 400 of the world’s most stunning and sensuous
  women have been proudly associated with Lux Advertisement.

• Very First ambassador : Leela Chitnis

• First Indian male brand ambassader: Shah Rukh Khan.
• With top movie stars-
        • From Madhubala to Madhuri, From babita to Karishma                    and
          Kareena, interspaced with leading film stars Hema malini, Juhi chawla and
          Sreedevi , Aishwarya rai, Priyanka chopra,Katrina Kaif having endorsed the
          goodness of lux over generations.
        • Latest Asin
PRICE
• Value Pricing: It involves setting prices
  reasonably at a lower level compared to
  competitors through careful streamlining of
  operations to become a low-cost firm without
  sacrificing quality.
• Customer- Segment Based Pricing: HUL
  focuses on pricing its products according to
  different customer-segments. For ex: Broke bond
  Sehatmand for the lower-middle class and
  TajMahal for the upper-middle class or the rich
  people, i.e. for its Premium Customers
• Low Cost/Cheap Products: This is a
 common strategy widely adopted by manufacturing
 and marketing concerns where the price can be kept
 low by low unit packing like paisa pack of tea, Kissan
 jam sachets etc.
• Product from pricing : Different versions of
 product    are     priced    differently   but    not
 proportionately to their respective costs.
Place

• Cutting –edge distribution network- At HUL
  distribution network is one of the key strengths that
  help them reach their products across the length and
  breadth of this vast country. It has 2000+ suppliers
  and associates 7000 stockists and direct coverage in
  over 1 million retail outlets across the India.
• RS Net —An IT –powered system has been
  implemented to supply stocks to redistribution
  stockists on a continuous replenishment basis.
MARKETING STRATEGIES OF HUL
      FOR URBAN INDIA
• Focuses on short supply chain for distribution

• To meet the every need of people everywhere

• Build segments & market for the future where
  unilever has strong expertise
• Also uses Direct selling channel, franchisee to
  reach every one e.g. Unicare
MARKETING STRATEGIES OF HUL
      FOR RURAL INDIA

• For long term benefits, HUL Started Project Streamline in 1997

• Appointed 6000 sub-stockists that directly covers about 50,000
  villages&250 million customers

• Integrate Economic, Environment & Social objectives with business
  agenda.

• Project Shakti, partnership with self help groups of Rural women &
  covers 5000 villages in 52 districts in different states
•   Providing education on health and hygiene
•   Women empowerment
•   Water management
•   Rehabilitation of special or underprivileged children
•   Care of the destitute and HIV-Positive
•   Rural development
•   Plays active role in natural calamities
HUL

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HUL

  • 1. A MARKETING COMPANY Presented By Srilakshmi
  • 2. Hindustan Lever Ltd IS NOW Hindustan Unilever Ltd
  • 3. VISION to earn the love and respect of INDIA, by making a real difference to every Indian
  • 4. “Add vitality to life”. We meet everyday needs for nutrition, hygiene, and personal care with brands that help people feel good, look good and get more out of life.
  • 5. Introduction • India’s largest fast moving consumer goods company with 80 factories across India. • In 1931, first Indian subsidiary, Hindustan vanaspati manufacturing company, followed by Lever brothers India limited(1933) and United traders limited (1935) • HUL formed in November 1956. • The Anglo-Dutch company Unilever owns a majority stake(52.10%) in Hindustan unilever limited. • The rest of the shareholding is distributed among about 360,675 individual shareholders and financial institutions
  • 6. Contd…….  Hindustan Unilever reported 1QFY12 sales of Rs55,039 mn (15% yoy, 1% above estimates)  PBT (before exceptional items) of Rs7,487 mn(9% yoy, 1% below estimates).  PAT of Rs6,272 mn was 7% above estimates due to higher exceptional income from sale of properties. Key highlights:  HUL reported 8.3% volume growth in 1QFY12, lower than the double-digit volume growth reported in the past 5 quarters.  Gross margins for the quarter were down 311 bp following increased raw material prices.  Share price 382.05 rs
  • 7. • Lux,Lifebuoy,Dove Personal • Pears, Rexona, wash • Breeze • Surf Excel, Laundry • Wheel, Sunlight • Fair & Lovely, Ponds Skin Care • Vaseline • Sun silk Hair Care • clinic plus • Pepsodent Oral Care • Close up • Axe Deodorants • Rexona Color Cosmetics • Lakme Ayurvedic • Ayush
  • 8. PRODUCT SEGMENTS OF HUL Exports, 6% Others, 2% Ice creams, 1% Foods, 4% Beverages, 12% Soaps and Detergents, 48% Personal Products, 28%
  • 9. • HUL is the market leader in FMCG in INDIA.
  • 10. PERSONAL CARE HUL Competitors • Lux • Santoor, Chandrika • Rexona • Cinthol, Mysore Sandal • Lifebuoy • Godrej No1, Nirma • Breeze • Dettol
  • 11. HAIR CARE HUL Competitors • Sun silk • Pantene • Clinic plus • Head & Shoulders • Dove • L’Oreal, Garnier
  • 12. ORAL CARE HUL Competitors • Pepsodent • Colgate • Meswak • Close up • Dabur Red • Anchor
  • 13. COSMETICS HUL Competitors • Lakme • Revlon • Axe • Nivea • Fair & Lovely • Charmise • Lever Ayush Theorpy • L’Oreal • Ponds
  • 14. HOME CARE HUL COMPETITORS • Surf Excel • Ariel • Wheel • Nirma • Rin • Tide • Cif • Exo • Vim • Lizol • Domex • Sunlight
  • 15. Food Brands HUL Competitors • Brook Bond Taj Mahal • Gemini Tea • Brook Bond Bru • 3 Roses • Nescafe • Lipton • Tata Salt • Taaza • Maggi • Red Label • Annapurna • Kissan • Knorr • Modern Premium Brand • Kwality walls
  • 16. Water Brands • Pure it ( In home water purifier) • As Safe As Boiled Water • Doesn’t need gas, electricity, or continuous water supply • No residual chlorine • Free home demonstrations
  • 17. SWOT ANALYSIS Strengths • Strong brand portfolio, price, quantity, & variety • Innovative Aspects • Presence of established distribution networks in both urban and rural areas • 3400 distributors • 16 million outlets over the world • 700million customer base • Strong R&D of the company • Highly skilled human resources • Corporate social responsibility
  • 18. SWOT ANALYSIS Weakness • Strong Competitors • Changing Consumption pattern • High costs (Advertising & promotional expenses in 2010 was 750 crores) Opportunities • Large domestic market • Changing life styles and rising income levels i.e. increasing per capita income of the consumer • New category openings – Medicines, Biscuits
  • 19. SWOT ANALYSIS Threats • Loosing market share in most categories(High Competition) • Food price inflation & economic slow down • Local players set to mimic major brands • Increasing cost of raw materials • Tax and regulatory structure
  • 20. 4 p’s of Marketing
  • 22. PROMOTION • Beverages : Broke Bond Taj Mahal • Theme of the brand: Taj is not just a cup of tea, it is a sensory experience • It was the first brand to introduce “Tea Bag. And this is only brand to sold Vacuum sealed packs. • Tag Line : Wah Taj
  • 23. Promotional campaigns of Taj • 1990: Hazaron me ek tea was promoted using the baseline “Wah Taj”. Brand ambassador Tabla Maestro Ustaad Jakir Hussain • 2003:Base line was changed to subse khas Taj ehsas. • 2006: wah wah Taj • 2007 : Saif ali khan was brand ambassador baseline was again changed to “wah Taj”.
  • 24. Innovation promotional campaign of Brook Bond • Taj Mahal Sample various teas in a guided tea tasting • Learn the art of making the perfect cup • Become a certified Tea connoisseur • Enjoy traditional tea-time snacks • Taj Mahal is also associated with "Enlightened Film Society" - an association for the connoisseurs of cinema. Enlightened film Society along with Taj Mahal tea brings the treasured pieces from world cinema to the big screen and make it accessible to an audience thirsty for excellence captured on celluloid.
  • 25. PROMOTION Beverages : Brooke Bond BRU • Unilever’s only coffee brand • Enjoys a rich heritage, came into existence in 1962 under the brand name Deluxe Green Label • Consistently offering better and newer products to the consumer through improved packaging solutions and innovative product formats • Enjoys strong presence at various out of home locations
  • 26. Innovation promotional campaign of Brook Bond BRU • Some of the commercials that came up was – The theme revolve around the shy girl wanting to introduce her boyfriend to her father – ‘Little cup’ to tell the ‘good news’. – Tamil adds related to starting marriage procedure to the day of marriage targeting the south Indian people – BRU Just go with your saathiya contest(2002-03).
  • 27. PROMOTION • SPREADS & DRESSINGS : KISSAN • Theme: Kissan wants to be the brand which will help dissolve tension between mother and the family during informal good food moments. With kissan, good food is loved not shoved. • The main target segment for the brand is the growing kids and the positioning is:”deliciously wholesome products for kids to grow up
  • 28. Innovation promotional campaign of KISSAN • It has come out with an innovative squeezy package for the Ketchup &Jams which have become very popular • Brand ambassador Rahul Dravid • The brand also has came out with Low calorie jam to appeal to the health conscious crowd
  • 29. PROMOTION • Soups & Meal Maker : KNORR • The Key theme of brand is : “Chefmanship and expertise”. • The ads of the brand mainly focus on the functional attributes which is evident from this tagline : “Naya Knorr Soup,Asli sabzion ka Zadoo”.
  • 30. PROMOTION PERSONAL CARE : LUX • Lux was launched in UK in 1899 as a laundry soap to wash delicate(silk) clothes in home. • In India, Lux launched in 1929 & it has proved to be a powerful brand in beauty soap segment. • From the starting, it has been claimed as “The Beauty Soap Of Film Stars”. • In 2006, Lux was awarded as “Awaz consumer Award 2005” as the most preferred body soap.
  • 31. Innovation promotional campaign of LUX • Since the 1930s,over 400 of the world’s most stunning and sensuous women have been proudly associated with Lux Advertisement. • Very First ambassador : Leela Chitnis • First Indian male brand ambassader: Shah Rukh Khan. • With top movie stars- • From Madhubala to Madhuri, From babita to Karishma and Kareena, interspaced with leading film stars Hema malini, Juhi chawla and Sreedevi , Aishwarya rai, Priyanka chopra,Katrina Kaif having endorsed the goodness of lux over generations. • Latest Asin
  • 32. PRICE • Value Pricing: It involves setting prices reasonably at a lower level compared to competitors through careful streamlining of operations to become a low-cost firm without sacrificing quality. • Customer- Segment Based Pricing: HUL focuses on pricing its products according to different customer-segments. For ex: Broke bond Sehatmand for the lower-middle class and TajMahal for the upper-middle class or the rich people, i.e. for its Premium Customers
  • 33. • Low Cost/Cheap Products: This is a common strategy widely adopted by manufacturing and marketing concerns where the price can be kept low by low unit packing like paisa pack of tea, Kissan jam sachets etc. • Product from pricing : Different versions of product are priced differently but not proportionately to their respective costs.
  • 34. Place • Cutting –edge distribution network- At HUL distribution network is one of the key strengths that help them reach their products across the length and breadth of this vast country. It has 2000+ suppliers and associates 7000 stockists and direct coverage in over 1 million retail outlets across the India. • RS Net —An IT –powered system has been implemented to supply stocks to redistribution stockists on a continuous replenishment basis.
  • 35. MARKETING STRATEGIES OF HUL FOR URBAN INDIA • Focuses on short supply chain for distribution • To meet the every need of people everywhere • Build segments & market for the future where unilever has strong expertise • Also uses Direct selling channel, franchisee to reach every one e.g. Unicare
  • 36. MARKETING STRATEGIES OF HUL FOR RURAL INDIA • For long term benefits, HUL Started Project Streamline in 1997 • Appointed 6000 sub-stockists that directly covers about 50,000 villages&250 million customers • Integrate Economic, Environment & Social objectives with business agenda. • Project Shakti, partnership with self help groups of Rural women & covers 5000 villages in 52 districts in different states
  • 37. Providing education on health and hygiene • Women empowerment • Water management • Rehabilitation of special or underprivileged children • Care of the destitute and HIV-Positive • Rural development • Plays active role in natural calamities