2. CURRENT TRENDS
The most influential emerging demographic in wine culture is the Millennial segment
Women, particularly in the white, Asian and African-American categories, continue to buy
more than half the wine that ends up on the table
Older Millennials (26-34) consume wine with greater frequency (several times a week),
consume more glasses of wine per drinking occasion (2.92 glasses on average) and are
highly experimental, 89% frequently purchasing wine of an unfamiliar brand
“Wine remains an enigma, a mystery,” “We have to solve the mystery if we want to expand
the consumer base.” - Xavier Barlier, chair of the Wine Market Council’s Board of Directors
3. CURRENT TRENDS
African-American wine consumers are 2.5 times more likely to buy $20-plus bottles than
other American consumers Scarborough Research, 2012
Between 2006 and 2011, the number of glasses of wine consumed by Hispanics per
month increased by over 50%
25% of Hispanics consume wine on a regular basis Mintel Oxygen Reports, July 2012
4. HART AGENCY: ELITE EDUCATORS
BRAND AMBASSADORS
Provide high-end, specialized selling capabilities and knowledge depth
Training and in-depth brand/product/category knowledge to distributors, key customers & their staff
and consumers
Spread the product message on your key brands to drive widespread brand adoption
Brand Ambassadors provide a value-added service to customers and their staff through training and
service recommendations which can lead to an enhanced consumer experience
Brand Ambassadors build the relationship to “tell the story” providing sound bytes to staff leading to
recommendation and better informed customers and consumers
Brand Ambassadors are used to “crack” tough accounts in concert with the distributor sales person
5. HART AGENCY: ELITE EDUCATORS
The Hart Brand Ambassador Team is a hand picked team of expertly trained, creative and
passionate individuals
Well traveled, educated & trained: WSET Advanced Certificate, WSET Diploma, CSW, USSA
Sommelier Certificate, FCI Advanced Wines Certificate, etc.
Part of Hart Agency Mentorship Program
On average, 8+ years of wine, spirits and beer experience
Continuous improvement – take classes to maintain competitive edge
As educators, they are / were the top sellers in top accounts throughout the area and are
consistently requested by key retailers
6. HART AGENCY: HART MULTICULTURAL
The Hart Agency mirrors the New York Multicultural market place
Over 50% of our NYC brand ambassador, educator and sampler staff is multicultural
80% of our Hispanic staff is bilingual
Strong, community minded and passionate Hispanic, African American & Asian American staff
NYC based Multicultural Market Manager
7. HART AGENCY: HART MULTICULTURAL
What separates Hart Multicultural from other Multicultural Agencies?
Our foundation & guiding principle is: CULTURAL INTELLIGENCE & RELEVANCE
We must look beyond the features / benefits of the brand
Focus on, understand and respect cultural nuances
Effectively embed cultural characteristics into all programming
The Multicultural Consumers voice matters
We will earn the right to become a member of their family
Identify & hone in on unique and powerful cultural insights & triggers
8. PROGRAM IDEAS: WHAT DO CONSUMERS WANT?
They want a story
They want to fall in love
They want to open a bottle and take a journey; A journey to a wonderful and interesting
place
Only 25% of Americans own passports
Americans do their traveling in the movie theater, and at the dinner table
They buy wines to take a journey to another place, and another time
Balzac Communications & Marketing, 2011
9. PROGRAM IDEAS
Wine Samplings: Passport Series / Lauber Wine Academy
Consumers receive passport, red and white wine glass
8 – 10 events at different accounts
Feature price during sampling event
Each sampling features a different country / region
Once they complete entire series, receive certificate
Product history, food pairing, etc.
Potential to pre-sell & charge?
Non-traditional outlets: salons, spa’s, clothing boutiques, etc.
10. PROGRAM IDEAS
Wine Samplings: A Taste of Luxury
Target key off & on premise accounts for wine tasting, wine dinners
Off premise – home entertaining theme, a taste of …
On premise – A taste of …
Off premise: Morrell Wine Store, Sutton Wine Shop, Astro Wine &
Spirits, Sherry-Lehmann, The Greene Grape, De Vino
On premise: Wine & Roses, Ayza Wine & Chocolate Bar, Ten
Bells, Anfora, Bar Boulud, The Barrell, Terroir Tribeca
11. PROGRAM IDEAS
Wine Dinners:
Retail partner tie-in
Tickets available at dinner location & retail partner
At dinner, retail partner takes orders for bottles / cases
Restaurants, Steak Houses, Country Clubs, Private Clubs, Universities, Associations,
Golf Clubs, etc.
Series potential: 3-6-9 dinners at pre-selected accounts
12. PROGRAM IDEAS
Women / Wives Wine Club:
In home tasting
Consumer purchases package at retail location
3 price packages available: Novice, Enthusiast, Savvy
Package includes 3-6 bottles of wine, 12 wine glasses, Hart Elite Educator for in home
2 hour tasting
Hart Elite Educator will contact hostess for appropriate food pairings depending upon
package purchased
13. PROGRAM IDEAS
E-mail newsletter: The Lauber Insider
E-mail addresses collected at all events
Permission based e-mail marketing campaign
E-mail marketing managed by Hart Agency
All content to be pre-approved
14. THANK YOU
GREAT LAUBER BRANDS + HART AGENCY ADVANTAGE = SUCCESS
EXCITEMENT
VISIBILITY
SALES