Kona Ke\'s CV for your reference and download

1. Kona Ke
Director of Revenue Management & Distribution-GCH at Wyndham Hotel Group
kona.ke@hojochina.com
Summary
Professional hotel administrator with passion and dedication, 13 years working experience, encompasses best
practice and in-depth understanding of Business Development, Contract Negotiation, Owner Relation,
Pre-Opening, Hotel Operation, Re-branding, Food & Beverage, Sales & Marketing, Talent Acquisition,
Financial Assessment, Strategic Planning, Quality Assurance, Brand Compliance, Revenue Management,
Distribution and eCommerce.
Possess insight of China hotel market via frequent traveling and providing on-site pre-opening & operation
support to Shanghai, Beijing, Xiamen, Hangzhou, Suzhou, Ningbo, Changsha, Chengdu, Chongqing, Wuhan,
Kunming, Hefei, Datong, Fuzhou, Sanya, Haikou, Changzhou, Zhuji, Yixing, Dalian, Changle, Xi'an, Ninghai,
Fuyang, Erdos, Shaoxing, Yingkou, Huhhot and Wulanchabu.
Specialties
Pre-opening, Food & Beverage,Talent Development, Training Presentation, Business Planning, Hotel
Operation, Financial Critique, Sales & Marketing, Revenue Management, Distribution Channels, OTA
Strategies, GDS Marketing, eCommerce, Online Reputation Management, Merchandising Program, Social
Network, Loyalty Program Strategy, Brand Compliance and Effective Communication.
Experience
Director of Revenue Management & Distribution-GCH at Wyndham Hotel Group
September 2009 - Present (3 years)
Revenue Management
Develop Revenue Management and Distribution Channel Strategy for both "Wyndham Grand Plaza Royale"
and "Howard Johnson" branded hotels under full management of Greater China Hospitality Ltd.(GCH) which
possesses 40+ 5 star luxury hotels & resorts and 160+ pre-opening (20+ in 2012, 20+ in 2013) & future
projects.
Weekly ExeCom Meeting, sharing updates and happenings
Review and critique monthly GM Executive Summary Report submitted from hotels
Yearly hotel Business Plan/Budget review and critique
Lead property Sales & Revenue team on comp set performance analysis, initiate strategies and action plans to
be No.1 (OCC, ADR, RevPAR, MPI, ARI and RGI) in market place
Development of revenue management talents by diversified & hands-on approaching revenue and distribution
training to operating and pre-opening properties.
Accelerate corporate wide revenue management & distribution team structuring and core competence
development.
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2. Weekly, monthly, quarterly revenue & distribution performance review with each hotel management team.
Yield and maximize revenue via forecast accuracy know-how, pricing strategies, KDD management,
distressed inventory management, trend analysis and demand stimulation.
Launch effective corporate wide revenue initiatives to drive market share and revenue share in tough 1st, 2nd
and 3rd tier city hotel markets.
RevMax project enforcement leads to total revenue management including Rooms, F&B and Ancillary
Revenue.
Hotel site inspection, market research and total revenue assumption for new hotel projects
Achievements
Successfully organized 2012 GCH Revenue Managment & Distribution Workshop with 30+ hotels and 50+
participants
Professional Facilitator, conducted revenue & distribution training for 40 hotels, accumulated 500 training
hours within 3 years
Accomplished revamp of corporate-wide Hotel Business Plan and GM ES templates
Revenue Management talent development and acquisition up to 40 within 3 years
23 recommendations available upon request
Director of Revenue Management & Distribution-GCH at Wyndham Hotel Group
September 2009 - Present (3 years)
Distribution Channels
Distribution system delivery maximization and optimization.
Deploy and align channel strategies through wide variety of distribution partners
Central Reservation System (PRM and ORS) production maximization and system configuration audit
Brand website volume stream stimulation, traffic ranking and conversion rate enhancement via search engine
marketing and analytical tools.
Foster close relationships with key distribution partners (OTA - Ctrip, Elong, Travelsky, 12580, 118114,
Qunar, Kuxun, Hubs1, Expedia, Travelocity, Orbitz, Priceline, Agoda, Booking.com, Tabimado, HRS, Wotif
and Hotel.de. B2B - GTA, Touricoholiday and Hotelbeds. New - Groupbuying Dianping Lashou,
Taobao.com and Mobile App Didatour etc)
Travel distribution technology integration, includes CRS, PMS, GDS and OTAs, BAR rate structure and
eBooking system.
GCH corporate website initiating and planing.
Drive properties' revenue through dynamic promotion on brand website, GDS and Consortia programs
GDS marketing program and teaser textual contents management for exposure and revenue delivery.
Online reputation management, customer engagement, interactive marketing (Tripadvisor, Daodao, Expedia,
Ctrip, Elong and Baidu)
Achievements
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3. 2011 Distribution Revenue (CRS+OTA+ADS+VOICE) RMB218 Million, a YOY growth of 26% versus
Expo Year 2010 (RMB172 Million)
Corporate wide revenue management talent development and acquisition 40+
Managed properties achieved top preferred placement on major OTA Channels
2 weeks distribution marketing with landing page banner on Ctrip.com in 2011
Director of Revenue Management & Distribution-GCH at Wyndham Hotel Group
September 2009 - Present (3 years)
Sales and Marketing
Lead Sales and Marketing Team during Corporate DOSM absence, from Oct 2009 till Jan 2011 (1 year 4
months).
Property financial performance review and strategic business planning with hotel GMs and DOSMs
Business diagnosis and task force to critical and under-performing properties.
Sales activities management and business leads to properties
Global RFP account acquisition and development
Trade show, road show and client events organization
Partner marketing initiatives with banks and distributors
Sales & Marketing Plan and A&BP reviewing
Build up social media interaction through major network
Brand website development, contents optimization for SEM
Monitor marketing and communications planning
Global sales team liaison with Wyndham Hotel Group, Regional Office APAC and Shanghai Office.
Database marketing development with EDM and SMS
Property global sales tools utilization enhancement, RFP and Go Leads Program
Loyalty Marketing and Partnership
Wyndham Rewards and Wyndham ByRequest management
Property enrollment target setting and progress management with GMs and Wyndham Rewards Managers
Loyalty program compliance auditing, member benefits and service quality assurance
Marketing exposure and initiatives. (social media activities, seasonal promotion, member exclusive and
redemption campaigns)
Employee incentive initiation
EDM via membership e-statement
Achievements:
Successful event organization of CITM 2010 (32 participating hotels)
2011 Wyndham Rewards Enrollment 76K versus 2010 29K a YOY growth of 130%
Set up Wyndham Rewards memeber exclusive counter with program carpet.
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4. Director of Revenue Management & Distribution - GCH at Wyndham Hotel Group
September 2009 - Present (3 years)
Pre-Opening
Travel frequently across China for hotel pre-opening inspection, training and operational support.
Newly appointed GM and DOSM orientation
Property Sales and Marketing Plan review and endorsement
Pre-Opening Media Plan review
Pricing strategy formulation, competitive set analysis and pre-opening offer exposure
PMS configuration standardization of market segment, source channel and business origin.
Sales team structuring and manning guide
Hotel opening media plan and activities management
Corporate office pre-sell and pre-marketing for forthcoming properties
Competitive hotel visit, hotel profile write up and USP identification in the local market
New Project market research and feasibility study.
Hotel Operation
Expaned responsibilities on hotel operations
Management contract obligation and performance testing compliance audit for operating and new opening
properties
Ownership relations maintenance
Financial performance audit on Operational Budget, GOP trend and Flow Through analysis
Labor and energy cost controlling
Brand compliance inspection
Talent management, GM, RM, HM, EAM, DOSM, DOHR, DOF, DOE, DOR and REVM recommendation
and referral
Others Activities
Wyndham Hotel Group APAC Annual Conference
Yearly Business Plan Review Meeting
Yearly Sales and Marketing Plan Review Meeting
GM and DOSM Annual Conference
Revenue & Distribution Annual Conference
GM and DOSM Cluster Meeting
Annual DOF and Financial Leader Conference
Monthly Cooperate Meeting
Revenue Management Monthly Meeting
Wyndham Rewards Monthly Meeting
Revenue Manager - Shanghai JC Mandarin at Meritus Hotels & Resorts
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5. August 2006 - August 2009 (3 years 1 month)
Company Website: http://www.meritus-hotels.com
Responsibilities:
Lead the Revenue Department consists of 13 memebers, report to General Manager.
Take the Sales and Revenue leadership during the interim of 4 GMs and 5 DOSMs turnover within 3 years.
Deploy Sales and Marketing Plan, Business Plan and Operational Budget.
Initiate and monitor execution of revenue/pricing/promotion strategy through multiple distribution channel,
market segment, business origin and source market.
Lead revenue generating departments on THRM (total hotel revenue management) and up-selling strategy.
Analysis on pick up pace, gap, movement, market demand trend and react on competition.
Preside at Revenue Strategy Meeting on performance reviewing and strategic planning & action.
Facilitate E-Channels, GDS, CRS/Branded Website, IDS/OTA, TMC, Voice and Direct Reservations.
Performance tracking and analysis on RFPs, GDS data connections, negotiated account, consortia, MICE,
wholesale account and give strategic suggestions to hotel management.
Develop eCommerce/eMarketing, SEO/SEM, Social Network, Rich Media Content/UGC and Online
Reputation/Internet Marketing Management.
GDS text advertising and preferred placement.
Achievements:
Year-round retail and distribution revenue RMB85 million, up to 55% revenue contribution of hotel
Achieved 80% average YOY growth rate on OTAs
Consortia TMC booking volume 90% YOY growth
Online reputation management, Ctrip 4.6 guest rating.
Booking.com Best Achiever 2008
Successful PMS upgrade from Fidelio to Opera V5
8 recommendations available upon request
Reservations Manager - Regal Shanghai East Asia Hotel at Regal Hotels International
August 2001 - August 2006 (5 years 1 month)
Company Website: http://www.regalhotel.com
Responsibilities:
Be fully in charge of reservations office, report to DOSM.
Develop GDS, IDS/OTA, extend market penetration and share.
Obtain hotelligence and marketing information.
Keep excellent internal and external customer relation with colleagues, clients, corporate and travel agencies.
Forecast marketing demand, potential revenue and participate in setting up selling stratagem.
Train and motivate staff to up-sell hotel production so as to maximize profitable revenue.
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6. Bid RFPs for Consortia and Negotiated programs.
Generate, analyze and submit hotel monthly/yearly revenue performance reports to corporate office and hotel
management.
Achievements:
Successful GDS system switches from Vantis to PHG.
Electronic channel booking YOY growth 130%.
Developed 3rd party website from 5 to 20.
1 recommendation available upon request
Guest Service Agent - Qing Zhi Lv Hotel at CYTS Property Management Co., Ltd
December 1999 - August 2001 (1 year 9 months)
Front Office operation, check-in and out, settle guest complaint and information providing.
Served as Receptionist and Cashier, room inventory controlling, assignment, cash float, account balance audit
and currency exchange.
Publications
Social Media - Weibo
Verified by Sina.com
Authors: Kona Ke
http://weibo.com/konake
Professional Online Profile
Linkedin.com
Authors: Kona Ke
http://www.linkedin.com/in/konake
Courses
Independent Coursework
Food and Beverage Management
Rooms Management
Human Resource Management
Engineering
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7. Sales and Marketing
Quality Assurance
Finance
Security Management
Projects
Pre-Opening Market Research - Wyndham Grand Plaza Royale Xiamen
December 2011 to December 2011
Members:Kona Ke
Pre-Opening Market Research - Wyndham Grand Plaza Royale Kunming
March 2012 to March 2012
Members:Kona Ke
RevMax Project - Howard Johnson Plaza Ningbo
March 2012 to 2012
Members:Kona Ke
RevMax Project - Howard Johnson Plaza Hefei
November 2011 to November 2011
Members:Kona Ke
RevMax Project - Wyndham Grand Plaza Royale Chengdu
September 2011 to September 2011
Members:Kona Ke
Languages
Chinese
English
Japanese
Skills & Expertise
Pre-opening
Grand Openings
Hotel Management
Operations Management
New Unit Openings
Food & Beverage
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8. Talent Development
Corporate Finance
Financial Analysis
Financial Management
Presentation Coaching
New Business Development
Revenue Management (13 years experience)
Pricing Strategy
Revenue Forecasting
Driving Revenue
Distribution Management
Media Distribution
Marketing Research
Strategic Leadership
Strategic Negotiations
Strategy Development
Digital Marketing
Loyalty Program Development
Marketing Strategy
Merchandising Strategies
Interactive Marketing Strategy
Online Marketing
Marketing Communications
Strategic Planning
Strategic Consulting
Social Media Marketing
Sales Management
Business Ideas
Brand Compliance
Brand Loyalty
Brand Awareness
Corporate Branding
Online Branding
Corporate Development
Brand Development
Enterprise Risk Management
Legal Compliance
Performance Management
Engineering Management
IT Management
Certifications
PHA - Professional Hotel Administrator (GM)
IHMA - International Hotel Managment Association January 2012 to July 2012
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9. Education
Shanghai International Studies University
Associate, English, 2000 - 2004
Shanghai Finance & Economics School
Polytechnic, Accounting, 1996 - 2000
Interests
Pre-Opening, Hotel Operation, Sales & Marketing, Revenue Management and Channel Distribution,
eCommerce and Interactive Marketing.
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10. Kona Ke
Director of Revenue Management & Distribution-GCH at Wyndham Hotel Group
kona.ke@hojochina.com
32 people have recommended Kona
"Known Kona is in Wyndham Hotel Group,I still could remember the first time that I talked with Kona
because I hope to learn something regarding to the Business Plan, he explained very detail and clear. Kona is
very professional and he always works with passionate, when I say like this, the sweet momery of 3 full days
Revenue Management & Distribution workshop came out to my mind again...... Kona is really worth to be
our expert and I'm so pride to work together with him in the same group , come on Expert Kona, we need
you!"
— Shirley Yang, Director Of Sales & Marketing, Howard Johnson Hi-Tech Plaza Chengdu, worked directly
with Kona at Wyndham Hotel Group
"Kona had developed and supported the implementation of many measures in revenue management, he has
full attention on the OTA rate structure and during these times proven himself as a knowledgable revenue
management specialist as well as a skilled trainer. He always supporting and caring approach to the hotel
team members. Kona would make a great asset to any organization he works with as what he is doing with us
now."
— Edward Yan, General Manager, Howard Johnson Riverfront Plaza, worked directly with Kona at
Wyndham Hotel Group
"It is the best Corporate Director Manager that I've never seen before, he gave me a big help in work and life,
he is a good teacher. What I don't know, at any time can make a phone call to ask him, he will be patient to
teach me; he is a good leader, very enthusiastic help us analysis reports and marketing, and give the rich
guidance advice, where I do is insufficient, he will timely correct mistake, and to guide me to the right
direction efforts, and always give me a good career planning blueprint, and if have a good development
opportunity, he will be keen to recommend to us; he also is a good friend to communication such as a big
brother's. With his help, I gradually became a professional income management manager."
— Charlie Fan, Revenue Manager, Howard Johnson Tianzhu Plaza Fuyang, reported to Kona at Wyndham
Hotel Group
"I have had the pleasure to work with Kona for 2 1/2 years with Howard Johnson Group. Kona working at the
corporate office has supported me and the hotel greatly during my assignment in Kunming. Kona is a person
with great enthusiasm details for what he does and his positive energy has reflected in the quality of his
work."
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11. — Petter Lillvik, Hotel Manager, Howard Johnson Tropical Garden Plaza Kunming, worked directly with
Kona at Wyndham Hotel Group
"I worked with Kona more than 3 years and I would say he is a very knowledgable in his area and very
passionate to the work and very cooperative to the colleagues and assist to answering to all hotels GMs and
DOSMs or Rev Mgrs to make better performance of hotel. He don't be afraid to face new chanllenges and
always think initiatively when have diffcult tasks to follow. I am very happy to work with him. Michael
Gong"
— Michael Gong, General Manager, Howard Johnson Business Club Hotel Suzhou, worked directly with
Kona at Wyndham Worldwide
"Kona is a diligent,erudite & detailed workaholic,also a helpful,passionate friend who has taught me so
much."
— Vivian Zhao, Assistant Revenue Manager, Howard Johnson Kaina Plaza Changhzou, reported to Kona at
Wyndham Worldwide
"I had the pleasure to work with Kona for almost 2 years in the same group. Kona was at the corporate office
and supported me greatly during my assignment in Chengdu and later Shanghai. Kona is a well experienced
person in the revenue management and has always a helping hand extended to us in the operation. He shared
his knowledge with my team on numerous occasions and is highly respected by everyone. I hope our ways
will cross again one day in the future as it would be great to work together as I can recommend Kona for his
knowledge, great personality and consider him a friend."
— Oliver Kreutz ###, General Manager, Wyndham Hotel Group, worked directly with Kona at Wyndham
Worldwide
"I am very glad to comment on Kona of what he have supported me during my hard times when taking over
S&M. He have been very patient and flew in to support myself and train my team. He is very supportive to
our hotel and my team. We would love to see him succeeding in his future undertaking and great to have your
guidance and support."
— Tomy Lin, Director of Food and Beverage Cum Director Sales and Marketing, Wyndham Hotel
Group, worked directly with Kona at Wyndham Worldwide
"Kona is very helpful to our hotel on Revenue Management. He is very patient and kind and willing to share
his rich experiences and knowledge with us. Thanks again for your consecueitve support."
— Jackson Yuan, Assistant Director of Sales, Howard Johnson Huaihai Hotel Shanghai, worked directly
with Kona at Wyndham Worldwide
"Kona is a decent guy, it was a great working experience with him. The longer you know him, the greater
things you will find from him."
— Miguel Wang, Director of Sales, TravelCLICK, Inc., was a consultant or contractor to Kona at Wyndham
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12. Worldwide
"Kona is a person with great enthusiasm for what he does and his positive energy has reflected in the quality
of his work. He is capable of developing and executing effective strategies against important business
objectives. I believe his multi-functional role has proven that he is someone who can always step up for
greater responsibilities!"
— Tiffany Hsiao, Manager, Global Loyalty & Partnership Marketing, Wyndham Hotel Group, worked
directly with Kona at Wyndham Worldwide
"Kona and I have worked together with regards to the five Wyndham Grand Plaza Royale Hotels which his
Franchise Group owns/manages. Through our efforts together, we have facilitated the assimilation of his
Property Teams with the systems and processes of the Wyndham Brand, especially those which relate to
Revenue Management. I quickly noticed how connected Kona is to his hotels and to the markets which they
exist in during our monthly consultative Conference Calls. Given both the amount and quality of hotels across
China which Kona directly operates, I know that Kona would be a very strong asset to any organization...
especially if they were looking for someone to champion their Revenue Management Team!"
— Erik Severson, Specialist, Revenue Management Services, Wyndham Worldwide, was a consultant or
contractor to Kona at Wyndham Worldwide
"I have know Kona for a short while but during this time , he has been very helpful and kind to provide me
with whatever assistances that I need . He is forecoming and trueful and is always there when I need a helping
hand."
— Richard Chan, General Manager, Wyndham Bund East Shanghai, worked directly with Kona at
Wyndham Worldwide
"Kona Ke is really excellent directory in Revenue system! he is so professional!"
— Hansen Wang, Assistant Front Office Manager, Howard Johnson Jindi plaza Datong, reported to Kona at
Wyndham Worldwide
"I am so lucky to meet him. He is very strong and professional at revenue management yield & distrubution
channal. And he kindly share all informations with us. Workking with him is always a pleasure!"
— Vivian Chen, Reservation Manager - Howard Johnson International (China), Wyndham
Worldwide, reported to Kona at Wyndham Worldwide
"Kona has his own methods in the Revenue Management .His lecture is very lively and interesting, and after
classes he loves to exchange experience with us. You are a good teacher, also a good friend!"
— Anita Wang, Reservations Manager_Howard Johnson Jinhai Plaza Ninghai, Wyndham Worldwide, was
with another company when working with Kona at Wyndham Worldwide
"I know Kona for years, and I am glad to see that he has advanced to this current regional role with Howard
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13. Johnson Hotels. Kona has always shown his eagerness to learn and to equip himself to improve his work. It
has been a great pleasure to work with Kona."
— Norman Lui, Regional Director, North Asia, TravelCLICK, Inc, was a consultant or contractor to Kona at
Wyndham Worldwide
"Kona have many years of experience in the industry, professional at work and friendly to fellow associates. a
nice guy! owen zhang"
— Owen Zhang, Corporate Assist Director of training, Howard Johnson International (China), worked
directly with Kona at Wyndham Worldwide
"We met each other on Wyndham global conference last year November in Xiamen; I was very much
impressed by Kona's insight in regards to revenue yield and distribution channels. He is a person who always
creative enough to come out smart ideas then led hotels to practice and drive solid revenue as a return. It's a
very good experience to work with him as a business partner. I would personally recommend him to any one
who is sourcing for hospitality talent of this kind."
— Vincent Gong, Business Development Director, Tripadvisor, was with another company when working
with Kona at Wyndham Worldwide
"Kona is a great hotel professional who ensures his clients have an outstanding experience. He understands
the meaning of revenue management and acts on his belief that revenue management should be of the highest
quality and impact. Any organization would benefit from Kona's experience, perspective, and leadership!
Kick hard, Kona!"
— Joseph Wang, Director of Hotel PPC, qunar.com, was with another company when working with Kona at
Wyndham Worldwide
"Kona is a detail-oriented, proactive, responsible, and warm-hearted senior manager. Working with him is
always a pleasure."
— Alex Zhu, Director Global Sales China, Wyndham Hotel, worked directly with Kona at Wyndham
Worldwide
"Kona is a self-motivated, detailed-oriented and responsible young talent. Although he is carrying a title of
Director of Revenue Management, he is also helping the sales & marketing related issues during the absence
of sales & marketing leadership."
— Kitty Huang, VP, Global Sales - Asia Pacific, Wyndham Hotel Group, was with another company when
working with Kona at Wyndham Worldwide
"Kona is the one has the know-how of revenue and channel management, when I worked with him at Howard
Johnson International (China); he is very strong focusing on initiate his revenue team members to approach
the same direction. It would be my honor to know and learn from him."
— Nikki Qiu, Reservations + E-Commerce Manager, Howard Johnson Hotel Zhangjaing Shanghai, worked
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14. directly with Kona at Wyndham Worldwide
"Kona is focused on performance, proactive with initiatives and professional. He has very good interpersonal
skills and is an excellent team member. Having worked with Kona is an experience, with his positive
approach to problem solving and responsiveness in getting back to me. He is someone I would be happy to
work with."
— Shelley Ho, Assistant Revenue Manager, Meritus Hotels & Resorts, worked directly with Kona at Meritus
Hotels & Resorts
"It was a nice experience to work with Kona. Good coorperation with Sales team. He works hard, smart,
acitvely."
— Eva Wang, Sales Manager, Shanghai JC Mandarin, worked directly with Kona at Meritus Hotels &
Resorts
"With the full knowledge on revenue management Obviously Kona has shown his talent and intelligence on
managing the revenue channels very well including GDS, Wholesaler, OTA Clients,TMC,etc. He has taken
his effort and performance to prove that he would lead the revenue team to the success in any 5 star hotel in
China. Most important, he also knows how to keep himself improving from the experience and advice from
others."
— Roger Shou, General Manager, Hotel Sourcing China, GTA by Travelport, was with another company
when working with Kona at Meritus Hotels & Resorts
"Kona is articulate, helpful and hardworking. He will develop the potential of staff, taught me a lot of things,
such as : Revenue Management, GDS, OTAs etc. I am pleased to work with him."
— Wendy Wu, Reservation Supervisor, Shanghai JC Mandarin, reported to Kona at Meritus Hotels &
Resorts
"Kona is a hard-working self-starter and good sense of the market. Meanwhile, he is a creative, and
solution-oriented person then it was very nice to work with him."
— Brenda Zhang, Sales Executive, Shanghai JC Mandarin, worked with Kona at Meritus Hotels & Resorts
"Kona is a detail-oriented, hard-working and effective revenue manager at JC Mandarin. Being a colleague, I
am happy to work and cooperate with him and his team to achieve the best result at JC Mandarin."
— Kevin Chen, Assistant Director of Sales, Shanghai JC Mandarin, worked directly with Kona at Shanghai
JC Mandarin - Meritus Hotels & Resorts
"Kona has always been a good manager at motivating staffs to find their desire to reach great potentials. His
outstanding organisational skills and leadership has formed all characteristic individuals to work as a team.
From the industrial knowledge's prospective, especially the revenue management, Kona has been recoginised
as a master among all staffs in the team, and also specialists in the industry. Oppotunities, incentives,
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15. motivations, all those are what you could find when working with a manager like him. Great respect & Hats
off!"
— David Qi, Reservation, Shanghai JC Mandarin, reported to Kona at Shanghai JC Mandarin - Meritus
Hotels & Resorts
"Mr. Ke is prototype of workaholic, sensationally passionate. Well balanced between a good manager and a
good person. Brilliant leadership and organisational skills, and is always capable of motivating staff to
maximize their efficiency. He possesses outstanding interpersonal skills, which has enabled him to build up
firm and health relationship with all external and internal customers. He also holds the analytical skills to
diagnose problems and devise viable solutions."
— Michelle Cheng, Executive Club Lounge Manager, Shanghai JC Mandarin, worked directly with Kona at
Shanghai JC Mandarin - Meritus Hotels & Resorts
"Kona is both very professional and knows what is needed to increase the hotel revenue . He works well with
his staff and is well liked by many of his peers and colleagues."
— Johnny Feng, Senior Sales Manager, Regal Shanghai East Asia Hotel, worked directly with Kona at
Regal Hotels International
Contact Kona on LinkedIn
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