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1
HI!   I am   Koen, Consultant @ Wijs.
But!

The little blue bird calls me   @Koen_Verbrugge
SEO & itSocial
How to make to the serps?
      14h – 14h20
On the menu:

               Social, since 2009
               ‣   What hurdles? Why?


               2012 & beyond
               ‣   How to adapt your work?


               Do it for the people
               ‣   Google screws agencies who screw people!
1   ‣   Why some SEO’s got stuck:




         3 reasons to not stay behind




                                        6
1   ‣   Why the nostalgia?




                   Universal VS Personal




                                           7
‣   Does my keyword rank?

    Popularity
    Relevance     }   Reliable rankings:
                      Volume x Position x conversion %
                      = $€££




                                                         8
‣   Does my keyword rank?

    Popularity
    Relevance           }   Reliable rankings:
                            Volume x Position x conversion %
    Location                = $€££
    Language
    Previous searches   }   Contextual rankings:
                            ok, It still kinda works...
    Topicality
                            + I can use this to win from giants.




                                                                   8
‣   Does my keyword rank?

    Popularity
    Relevance           }   Reliable rankings:
                            Volume x Position x conversion %
    Location                = $€££
    Language
    Previous searches   }   Contextual rankings:
                            ok, It still kinda works...
    Topicality
                            + I can use this to win from giants.

    Preference
    Patterns
    Social Sphere
                        }   Social rankings:
                            Aargh Google changed the game on me!
                                                                   8
‣   Does my keyword rank?

                                                       g s
    Popularity
    Relevance           }
                                             i
                            Reliable rankings:

                                           k   n
                            Volume x Position x conversion %
    Location
                                 a
                            = $€££
                                   n
    Language
    Previous searches   }
                        e R Contextual rankings:
    Topicality

                 B y        ok, It still kinda works...
                            + I can use this to win from giants.


    y e
    Preference


B   Patterns
    Social Sphere
                        }   Social rankings:
                            Aargh Google changed the game on me!
                                                                   8
1   ‣   Why the nostalgia?




                    Privacy VS Keywords




                                          9
‣   What’s that search volume like?

                              Keyword not provided:
                               3-30% not provided? Easily
                               Male? Up to 3X more secretive
                               B2B sites? -20% of keywords




             Not
                   prov
                       ided




                                                               10
‣   What’s that search volume like?

                              Keyword not provided:
                               3-30% not provided? Easily
                               Male? Up to 3X more secretive
                               B2B sites? -20% of keywords

                              + Firefox update
                               Default privacy setting
                               = 25% Market share!
             Not
                   prov
                       ided




                                                               10
‣   What’s that search volume like?

                              Keyword not provided:
                               3-30% not provided? Easily
                               Male? Up to 3X more secretive
                               B2B sites? -20% of keywords

                              + Firefox update
                               Default privacy setting
                               = 25% Market share!
             Not
                   prov
                       ided

                              + Cookie law coming...
                                                               10
‣   What’s that search volume like?


                                                            rd s
                                             o
                              Keyword not provided:

                                            w
                                          y
                               3-30% not provided? Easily



                               K e
                               Male? Up to 3X more secretive
                               B2B sites? -20% of keywords


              y e             + Firefox update

      e B                      Default privacy setting



B y          Not
                   prov
                       ided
                               = 25% Market share!

                              + Cookie law coming...
                                                                   10
1   ‣   Why the nostalgia?




                   Authority VS Recency




                                          11
‣     Why are the newbies above me?

Authority does not help when competition
is:
1. Fast: QDF: Query deserves freshness
2. Lean: Newsjacking
3. Popular: Social shares



                                           12
‣     Why are the newbies above me?


                                      ta
Authority does not help when competition
                                    s
is:
                            S i   ë
                      e
1. Fast: QDF: Query deserves freshness

                    y
              B
2. Lean: Newsjacking

            e
        y
3. Popular: Social shares

      B
                                           12
13
No more
Keywords X Rankings =
Traffic




                        13
No more
Keywords X Rankings =
Traffic
No more
Content that doesn’t
speek for the brand (but
has a clear keyword).
                           13
We need to be
1. More relevant
2. Less keyword focussed
3. More continuous




                           14
We need to be
1. More relevant
2. Less keyword focussed
3. More continuous




                           14
We need to be
1. More relevant
2. Less keyword focussed
3. More continuous

      Social Media Optimization anyone?


                                          14
‣     Edgerank hijacked
      Did you know: Brands reach only 7.49% of fans?




                X                                 X                       =
Relevance             Engagement                         Timing               Results

    Friends              Comments                        Since post
                         Clicks/comment: 14
     Fans                                             Since interaction
                              Likes
                            Clicks/like: 3
     Viral
                         Impression
                       Clicks/impression: 0,005




                                                                                        15
‣      Edgerank hijacked
       FB shares & page authority have same correlation.




                 X                                  X               =
Relevance              Engagement                       Timing          Results

     Topics,             Social Shares,                 Launch,
                          G+ > FB Share > Twitter
Influencers,                                               Link,
                         CTR&Bounce.
    Audience.                                           Maintain.




                                                                                  16
2   ‣   2012 & Beyond




How to make it work?


                        17
2   ‣   How to make it work?




    Needs before keywords
               “I love the keyword, but it doesn’t actually match my product”




                                                                                18
‣   Research relevant topics

    1. Brand identity + Product portfolio
        = Tone of voice + Basic proposition + Product-priorities




                                                                   19
‣   Research relevant topics

    1. Brand identity + Product portfolio


    2. Market research
      = User needs + Perception + Product use




                                                19
‣    Research relevant topics

    1. Brand identity + Product portfolio


    2. Market research


    3. The topics that unite client & visitor



                                                19
‣     What kind of topics?

Segment topics:                                Map topics to goals
Comparable to SEA Campaigns:                   Comparabel to communication strategies:
    •Targeted on specific needs                   • On category needs
    •For maximum conversion.                     • On competitive advantages
    •Warning; Content can have more purposes     • On Conversions
                                                 • On Testimonials & advocacy
                                                 • On earned media
‣     Strategic topic-clusters: Brief example


Benefit:     To be exploited   Ambitions:       To be used      Needs:   To be used          Trigger:         To be used in CTA



 A"ract          Acquire           Engage                   Convert      Deliver                Upsell              Referral
Probleem?         Op=es?           Evalueer?                 Kies?      Koop	
  /	
  test       Vul	
  aan         Vertel	
  verder

 Topic          Topic               Topic                   Topic          Topic                Topic                     Topic

 Topic          Topic               Topic                   Topic          Topic                Topic                     Topic
What people need? We place it
 right where we want them.
   Now ‘Let them find it’.
                                22
2   ‣   How to make it work?




        Words for the Needs
            “I love how the content tells the brand story, but will it attract traffic?”




                                                                                         23
2   ‣   How to make it work?




Words & authors

        Words for the Needs
            “I love how the content tells the brand story, but will it attract traffic?”
                                                                   ...attract the potential buyers?”




                                                                                                       23
‣   2012 & Beyond

‣   Prepare for maximum (social) search reach

    1. We need to speak the same language
       Use social monitoring & user surveys




                                                24
‣   2012 & Beyond

‣   Prepare for maximum (social) search reach

    1. We need to speak the same language


    2. We need to communicate through google
      Broad adwords campaigns help discover keywords




                                                       24
‣   2012 & Beyond

‣   Prepare for maximum (social) search reach

    1. We need to speak the same language


    2. We need to communicate through google


    3. You’ll need the power of the people
       Reach out to influentials for credibility and distribution



                                                                    24
‣   2012 & Beyond

‣   Prepare for maximum (social) search reach

    1. We need to speak the same language


    2. We need to communicate through google


    3. You’ll need the power of the people


       Optimised for research & referral
                                                24
Is your content mutually
     beneficial,
       believable,
       targeted?
                           25
Is your content mutually
               beneficial,
  <- Go Back    believable,   Go Further ->




                targeted?
                                              25
2   ‣   How to make it work?




          Make words sticky
                          “Will it stand out? Is it a viral?”




                                                                26
‣   2012 & Beyond

‣   To reach is to multiply:

    1. On the result pages?
        CTR affects rankings,
        Metadata affects CTR.

    2. On social sites?
        The right image, timing & meta-data cause shares,
        Shares affect rankings.

    3. On the content itself?
        Is it shareable? Do you ask?
        Is there any benefit to sharing it?


                                                            27
Social shares are powerful, but have a short fuse
be sure to Jumpstart your        subject.
‣    2012 & Beyond

‣    On the result page:

    Use the backchannel
                           +   Make it about ‘us’




                                                    29
‣    2012 & Beyond

‣    On the result page:

    Use the backchannel
                           +   Make it about ‘us’




                                                    29
‣    2012 & Beyond

‣    On the result page:

    Use the backchannel
                           +   Make it about ‘us’




                                                    29
‣    2012 & Beyond

‣    On the result page:

    Use the backchannel
                           +   Make it about ‘us’




                               Sales




                                                    29
‣    2012 & Beyond

‣    On the result page:

    Use the backchannel
                           +   Make it about ‘us’




                               Sales




                                        Links

                                                    29
‣   2012 & Beyond

‣   On the result page:



Use Markup in your CMS
                          +   Let an authority write for you




                               =
                                      Be noticed (rich snippet)
                                      Use the network (social)


                                                                  30
‣   2012 & Beyond

‣   On the result page:



    Gather an audience
                          +   Cater to the public




                              =
                                   Get testimonials (rich snippet)
                                   Enlarge the network (social)
                                                                     31
One validation leads to the next, we call it viral.
Viral is never
            promised but always
facilitated.
‣   2012 & Beyond

 ‣   On the social sites:



Use FB Markup in your CMS
                            +   Make it work for you

                                • High contrasting pictures.
                                • Clear call to interaction/Tease please.
                                (Why/How/would you?)
                                • Use interpunction in micro-copy / It draws attention.
                                • Make it singleminded




                                                                                          33
‣   2012 & Beyond

    ‣   On the social sites:



     Adapt copy if necessary
                               +
(fire the copywriter if necessary)
                                    Make it work for you

                                    • High contrasting pictures.
                                    • Clear call to interaction/Tease please.
                                    (Why/How/would you?)
                                    • Use interpunction in micro-copy / It draws attention.
                                    • Make it singleminded




                                                                                              34
‣   2012 & Beyond

‣   On the social sites:

Never use on facebook

        Automatic push:
        •It lowers visibility.
        •It makes your message generic
        Shortlinks
        •It takes away SEO-worth
        •It makes link less trusted
                                 But it’s ok on Blogspot,..
                                                              35
your site
Last but not least,

should not suck.
I do hope you knew that



                          37
‣   2012 & Beyond

‣   They won’t share:

    • Advertising space with content.
    But they might share a jpeg - without link.


    • Why you are so important text.
    Remember me saying mutually beneficial?


    • This is so not who I am design.
    What you share speaks volumes about te sharer, Would
    you like to be affiliated with user-unfriendliness?

                                                           38
‣   2012 & Beyond

‣   Sharebait won’t work:

    • If your link has parameters.
    Pro-tip: Force a ‘/’ at the end.


    • If you 301 redirect the page.
    Social does not bend that way


    • If the sharer is a fraud.
    There’s a reason low-quality links are dropping out.
    Don’t go there again!

                                                           39
2   ‣   How to make it work?




Measure for Optimisation
        “What to measure when content serves for inflow, engagement & amplification?”




                                                                                      40
‣   Start to measure like a publisher



    1. Segment your content per topic
        Analyse topic clusters & landingpages - don’t miss the keyword data.
        Check if clusters serve their purpose/are leveraged.

    2. Implement social tracking/Conversions
        What is shared? When is it shared?
        What content-type works for you? On- & off site?

    3. Measure you’re distribution channels
        Do you have a loyal audience that awaits content?
        What are the loyalty rates?
        What topics work best & can you optimise?

                                                                               41
3   ‣   Conclusions




Do you see SEO in 3D?


                        42
Contentwise:
There is no social or SEO.
   (technically you could try to be non-competitive)




                                                       43
Do you know?
   Dead weight %
   Loyalty rates?
  Social conversion%


 Start tomorrow
                       44
Thank you for listening,
Let’s make search even better.
Visit me @

    Twitter
    Wijs
    Linkedin

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[Search University] How to make it to SERPS in times of Social Search: Impact, solution & tips

  • 1. 1
  • 2. HI! I am Koen, Consultant @ Wijs.
  • 3. But! The little blue bird calls me @Koen_Verbrugge
  • 4. SEO & itSocial How to make to the serps? 14h – 14h20
  • 5. On the menu: Social, since 2009 ‣ What hurdles? Why? 2012 & beyond ‣ How to adapt your work? Do it for the people ‣ Google screws agencies who screw people!
  • 6. 1 ‣ Why some SEO’s got stuck: 3 reasons to not stay behind 6
  • 7. 1 ‣ Why the nostalgia? Universal VS Personal 7
  • 8. Does my keyword rank? Popularity Relevance } Reliable rankings: Volume x Position x conversion % = $€££ 8
  • 9. Does my keyword rank? Popularity Relevance } Reliable rankings: Volume x Position x conversion % Location = $€££ Language Previous searches } Contextual rankings: ok, It still kinda works... Topicality + I can use this to win from giants. 8
  • 10. Does my keyword rank? Popularity Relevance } Reliable rankings: Volume x Position x conversion % Location = $€££ Language Previous searches } Contextual rankings: ok, It still kinda works... Topicality + I can use this to win from giants. Preference Patterns Social Sphere } Social rankings: Aargh Google changed the game on me! 8
  • 11. Does my keyword rank? g s Popularity Relevance } i Reliable rankings: k n Volume x Position x conversion % Location a = $€££ n Language Previous searches } e R Contextual rankings: Topicality B y ok, It still kinda works... + I can use this to win from giants. y e Preference B Patterns Social Sphere } Social rankings: Aargh Google changed the game on me! 8
  • 12. 1 ‣ Why the nostalgia? Privacy VS Keywords 9
  • 13. What’s that search volume like? Keyword not provided: 3-30% not provided? Easily Male? Up to 3X more secretive B2B sites? -20% of keywords Not prov ided 10
  • 14. What’s that search volume like? Keyword not provided: 3-30% not provided? Easily Male? Up to 3X more secretive B2B sites? -20% of keywords + Firefox update Default privacy setting = 25% Market share! Not prov ided 10
  • 15. What’s that search volume like? Keyword not provided: 3-30% not provided? Easily Male? Up to 3X more secretive B2B sites? -20% of keywords + Firefox update Default privacy setting = 25% Market share! Not prov ided + Cookie law coming... 10
  • 16. What’s that search volume like? rd s o Keyword not provided: w y 3-30% not provided? Easily K e Male? Up to 3X more secretive B2B sites? -20% of keywords y e + Firefox update e B Default privacy setting B y Not prov ided = 25% Market share! + Cookie law coming... 10
  • 17. 1 ‣ Why the nostalgia? Authority VS Recency 11
  • 18. Why are the newbies above me? Authority does not help when competition is: 1. Fast: QDF: Query deserves freshness 2. Lean: Newsjacking 3. Popular: Social shares 12
  • 19. Why are the newbies above me? ta Authority does not help when competition s is: S i ë e 1. Fast: QDF: Query deserves freshness y B 2. Lean: Newsjacking e y 3. Popular: Social shares B 12
  • 20. 13
  • 21. No more Keywords X Rankings = Traffic 13
  • 22. No more Keywords X Rankings = Traffic No more Content that doesn’t speek for the brand (but has a clear keyword). 13
  • 23. We need to be 1. More relevant 2. Less keyword focussed 3. More continuous 14
  • 24. We need to be 1. More relevant 2. Less keyword focussed 3. More continuous 14
  • 25. We need to be 1. More relevant 2. Less keyword focussed 3. More continuous Social Media Optimization anyone? 14
  • 26. Edgerank hijacked Did you know: Brands reach only 7.49% of fans? X X = Relevance Engagement Timing Results Friends Comments Since post Clicks/comment: 14 Fans Since interaction Likes Clicks/like: 3 Viral Impression Clicks/impression: 0,005 15
  • 27. Edgerank hijacked FB shares & page authority have same correlation. X X = Relevance Engagement Timing Results Topics, Social Shares, Launch, G+ > FB Share > Twitter Influencers, Link, CTR&Bounce. Audience. Maintain. 16
  • 28. 2 ‣ 2012 & Beyond How to make it work? 17
  • 29. 2 ‣ How to make it work? Needs before keywords “I love the keyword, but it doesn’t actually match my product” 18
  • 30. Research relevant topics 1. Brand identity + Product portfolio = Tone of voice + Basic proposition + Product-priorities 19
  • 31. Research relevant topics 1. Brand identity + Product portfolio 2. Market research = User needs + Perception + Product use 19
  • 32. Research relevant topics 1. Brand identity + Product portfolio 2. Market research 3. The topics that unite client & visitor 19
  • 33. What kind of topics? Segment topics: Map topics to goals Comparable to SEA Campaigns: Comparabel to communication strategies: •Targeted on specific needs • On category needs •For maximum conversion. • On competitive advantages •Warning; Content can have more purposes • On Conversions • On Testimonials & advocacy • On earned media
  • 34. Strategic topic-clusters: Brief example Benefit: To be exploited Ambitions: To be used Needs: To be used Trigger: To be used in CTA A"ract Acquire Engage Convert Deliver Upsell Referral Probleem? Op=es? Evalueer? Kies? Koop  /  test Vul  aan Vertel  verder Topic Topic Topic Topic Topic Topic Topic Topic Topic Topic Topic Topic Topic Topic
  • 35. What people need? We place it right where we want them. Now ‘Let them find it’. 22
  • 36. 2 ‣ How to make it work? Words for the Needs “I love how the content tells the brand story, but will it attract traffic?” 23
  • 37. 2 ‣ How to make it work? Words & authors Words for the Needs “I love how the content tells the brand story, but will it attract traffic?” ...attract the potential buyers?” 23
  • 38. 2012 & Beyond ‣ Prepare for maximum (social) search reach 1. We need to speak the same language Use social monitoring & user surveys 24
  • 39. 2012 & Beyond ‣ Prepare for maximum (social) search reach 1. We need to speak the same language 2. We need to communicate through google Broad adwords campaigns help discover keywords 24
  • 40. 2012 & Beyond ‣ Prepare for maximum (social) search reach 1. We need to speak the same language 2. We need to communicate through google 3. You’ll need the power of the people Reach out to influentials for credibility and distribution 24
  • 41. 2012 & Beyond ‣ Prepare for maximum (social) search reach 1. We need to speak the same language 2. We need to communicate through google 3. You’ll need the power of the people Optimised for research & referral 24
  • 42. Is your content mutually beneficial, believable, targeted? 25
  • 43. Is your content mutually beneficial, <- Go Back believable, Go Further -> targeted? 25
  • 44. 2 ‣ How to make it work? Make words sticky “Will it stand out? Is it a viral?” 26
  • 45. 2012 & Beyond ‣ To reach is to multiply: 1. On the result pages? CTR affects rankings, Metadata affects CTR. 2. On social sites? The right image, timing & meta-data cause shares, Shares affect rankings. 3. On the content itself? Is it shareable? Do you ask? Is there any benefit to sharing it? 27
  • 46. Social shares are powerful, but have a short fuse be sure to Jumpstart your subject.
  • 47. 2012 & Beyond ‣ On the result page: Use the backchannel + Make it about ‘us’ 29
  • 48. 2012 & Beyond ‣ On the result page: Use the backchannel + Make it about ‘us’ 29
  • 49. 2012 & Beyond ‣ On the result page: Use the backchannel + Make it about ‘us’ 29
  • 50. 2012 & Beyond ‣ On the result page: Use the backchannel + Make it about ‘us’ Sales 29
  • 51. 2012 & Beyond ‣ On the result page: Use the backchannel + Make it about ‘us’ Sales Links 29
  • 52. 2012 & Beyond ‣ On the result page: Use Markup in your CMS + Let an authority write for you = Be noticed (rich snippet) Use the network (social) 30
  • 53. 2012 & Beyond ‣ On the result page: Gather an audience + Cater to the public = Get testimonials (rich snippet) Enlarge the network (social) 31
  • 54. One validation leads to the next, we call it viral. Viral is never promised but always facilitated.
  • 55. 2012 & Beyond ‣ On the social sites: Use FB Markup in your CMS + Make it work for you • High contrasting pictures. • Clear call to interaction/Tease please. (Why/How/would you?) • Use interpunction in micro-copy / It draws attention. • Make it singleminded 33
  • 56. 2012 & Beyond ‣ On the social sites: Adapt copy if necessary + (fire the copywriter if necessary) Make it work for you • High contrasting pictures. • Clear call to interaction/Tease please. (Why/How/would you?) • Use interpunction in micro-copy / It draws attention. • Make it singleminded 34
  • 57. 2012 & Beyond ‣ On the social sites: Never use on facebook Automatic push: •It lowers visibility. •It makes your message generic Shortlinks •It takes away SEO-worth •It makes link less trusted But it’s ok on Blogspot,.. 35
  • 58. your site Last but not least, should not suck.
  • 59. I do hope you knew that 37
  • 60. 2012 & Beyond ‣ They won’t share: • Advertising space with content. But they might share a jpeg - without link. • Why you are so important text. Remember me saying mutually beneficial? • This is so not who I am design. What you share speaks volumes about te sharer, Would you like to be affiliated with user-unfriendliness? 38
  • 61. 2012 & Beyond ‣ Sharebait won’t work: • If your link has parameters. Pro-tip: Force a ‘/’ at the end. • If you 301 redirect the page. Social does not bend that way • If the sharer is a fraud. There’s a reason low-quality links are dropping out. Don’t go there again! 39
  • 62. 2 ‣ How to make it work? Measure for Optimisation “What to measure when content serves for inflow, engagement & amplification?” 40
  • 63. Start to measure like a publisher 1. Segment your content per topic Analyse topic clusters & landingpages - don’t miss the keyword data. Check if clusters serve their purpose/are leveraged. 2. Implement social tracking/Conversions What is shared? When is it shared? What content-type works for you? On- & off site? 3. Measure you’re distribution channels Do you have a loyal audience that awaits content? What are the loyalty rates? What topics work best & can you optimise? 41
  • 64. 3 ‣ Conclusions Do you see SEO in 3D? 42
  • 65. Contentwise: There is no social or SEO. (technically you could try to be non-competitive) 43
  • 66. Do you know? Dead weight % Loyalty rates? Social conversion% Start tomorrow 44
  • 67. Thank you for listening, Let’s make search even better.
  • 68. Visit me @ Twitter Wijs Linkedin