Knowledge Plaza is the web and mobile platform
 dedicated to Social Knowledge Management

1. Knowledge Plaza
Knowledge Plaza is the web and mobile platform
dedicated to Social Knowledge Management

2. knowledge plaza focuses on answering
three key needs

3. unified knowledge sharing
Knowledge Sharing Enterprise CollaborationInnovation and Market Intelligence

4. Knowledge Plaza allows you to
open project spaces to review,
comment and version
documents, and to enable real-
time or asynchronous thus
seamless collaboration.
Structured and contextualised spaces
help you share any type of
information with stakeholders
adding context, comments and
tagging thus fostering communities
of practice.
Knowledge Plaza provides one-click
curation features of web-based
content, easy-to-use search and
browse for immediate accessibility,
and multi-channel distribution to
target teams or individuals.
Innovation and Market IntelligenceKnowledge Sharing
unified knowledge sharing
compatible with
Enterprise Collaboration

5. a unique and proven experience

6. proven experience
Knowledge Plaza has successfully
deployed since 2008 project scopes
from 500 to 50.000 collaborators, in
multi-cultural, multi-lingual, multi-sector
environments, and provided ongoing
advice and support to their project
managers and key users.
Engagement increase >300%
Imports and rationalisation of >200
document et collaboration spaces
Email and cost reduction
Fabienne Vandekerkove
Head of Customer Success

7. our customers
our users

8. International Committee of
the Red Cross, ICHOM
(Harvard/BCG), EFUS,
Montreux Jazz Festival,
clusters, schools, universities
NGO, GOV, EDU
+100 customers
#1 strategic consulting firm,
Publicis/MSLGroup, Roland
Berger, SNCF Consulting,
Euranova SVP & numerous
SMEs
Services sector
L’Oreal, Lafarge, EDF, SNCF,
Bouygues Construction,
Aéroports de Paris, PMU,
Bobst, Omega, Hublot,
Touring Club Suisse, …
Industrial sector

9. Antoine Perdaens
CEO & co-founder
Fabienne Vandekerkove
Head of Customer Success
Philippe Lemmens
Chairman of the Board
Gregory Culpin
Head of Business Development
Serge Thiry
CFO
Raphaël Briner
CMO & co-founder
20 people, 100% annual growth
BRUSSELS (HQ) • GENEVA • PARIS • ZÜRICH
Thomas Moreau
Support Manager
Lionel Dricot
Product Manager
Nora Ghitescu
Marketing & Communication Manager

10. Lafarge - Case study
LO
KNOWLEDGE
How does Lafarge globalise
knowledge sharing with KP
at a local and group level?

11. Unified library of knowledge
Accessible to all employees
>100 public spaces,
some are kept secret
>200.000 content
ideas, best practices,
standards
50.000 users in 10 languages
>25% active

12. Rich content shared and viewed by all
Spaces per department/project
innovation, marketing, security,
performance, HR, sales,
sustainable development, etc.
Internal content
Documents, videos, pictures,
ideas, notes, events, debates,..
External content
Web-sites, emails, contacts
Collections of content
Folders, analysis, wiki pages …

13. Multi-dimensional structure
with tags
Multi-lingual taxonomy
(10 languages)
Publishing spaces
free sharing or validation-based
Standardised structure and metadata

14. Conversations both private or public
Sharing own experience,
evaluation and feedbacks to
make practice or idea evolve
Private real-time chat to
interact with expert 1-to-1
Increases visibility
on content and its creators

15. Global access and visible benefits
Off-the-shelf platform
No agenda or budget excess risk
Increased engagement, sharing
reuse of knowledge and user
satisfaction +300% compared to
previous technologies
Unified access and removal of
legacy technologies
shared drives, documentum,
lotus notes, etc.
Including cost reduction

16. Internal and external directory
Interest and competency tags
Platform user roles
guest, contributor, coordinator,
administrator
Allows targeted publication
and distribution of content

17. of personalisable expert profiles
Customisable fields
competency, background, etc
Linkedin Integration
for pre-creation or existing
directory integration (AD)
Activity, library, network
Instant Messaging

18. providing you with the keys to success

19. KP Academy
• three masterclass days for project managers
• weekly project followups with practical exercices
• dedicated customer success team of 5 experts
• dedicated project space (in our ecosystem Sphere)
• dedicated training space (KP Academy in Sphere)
dedicated support
premium services can be provided for large-scale rollouts

20. All project managers are taken through the KP Academy. This program compiles the
industry’s and our customers’ best practices with the goal to make them fully autonomous
and lead highly successful Knowledge Sharing projects.
The program takes place over a 10 to 12-week period and is based on 3 Masterclass
days. These masterclasses are multi-client and offer a great opportunity for experience
sharing (on-site single client trainings are optional). In between each masterclass,
individual sessions and meetings ensure personalised followup.
KP Academy for project managers

21. • Introduction
• Initiate your project with KP
• Build your platform
• Add and enhance content
• Personalise your interface
• Onboard your users
• Prepare the launch
• From readers to contributors
• Animate and support growth
KP Academy masterclass agenda
INDUCTION DAY
DAY 1
27/04/2015
KPAcademy
RALLYING DAY
DAY 3
14/04/2015
KPAcademy
OPERATIONAL DAY
DAY 2
24/03/2015
KPAcademy

22. dedicated support
1TB storage/1GB max file size
customise price
all available features
your private platform
maintenance and updates
inclus optional features
multilingual
extended storage and file size
custom features and API
native iPad app
advanced security
optional services
design et branding
premium training and consultancy
user directory (ldap/ad/xls)
single-sign-on (saml/adfs/google)
data imports
Subscription model by enabled user

23. knowledge sharing is good for you