1. KIMBERLY M. CRAIG
131 Harper Road 404-285-4596
McDonough, Georgia, 30252 kbinspector@bellsouth.net
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QUALIFICATIONS
Dynamic and reliable professional with extensive experience in all aspects of
commercial and residential inspection, construction and restoration. Excellent communication
skills with an outstanding ability to work cooperatively with builders, contractors, engineers,
attorneys, homeowners and local building officials. Knowledge of Windows based PC, and
ability to learn other systems quickly. Conscientious and tactful customer service specialist who
has exceeded employers and customer expectations in every professional rank achieved.
In depth knowledge of Commercial and Residential construction with an extensive
study in plan reviews of structural, plumbing, mechanical and electrical. Knowledge and proven
forth the ability to work with others when it comes to implementing city and department
procedures. Have shown leadership by filling in as Chief Building official in other jurisdictions
during his or her absence. Investigate and resolve complaints and inquires in a professional
manner. Technical advisor and assistant to the Chief Building Official on building related
issues. Have the ability to perform field inspections on the more complex code assignments as
needed. Always provides professional expertise to effectively communicate with architects,
engineers and other design professionals. Have the ability to establish a clear path of work flow
needed to proceed with the plan review and resubmittals in a timely manner. Handle all issues
in a very efficient and prompt manner.
Understand the process of planning and zoning, development and permitting. Reads
plans and understands the structural details as well as all MEP’s. Currently certified as an ICC
code professional with over 20 years in field inspections, plan reviews, code interpretations and
training abilities.
EXPERIENCE
SAFEBUILT, City of Johns Creek, Georgia May 2014- Current Position
Deputy Building Official/ Plans Examiner/ Fire Inspector
 Reviews and approves construction plans of residential and commercial buildings to
insure compliance with all State and adopted codes with the City of Johns Creek.
Facilitates all commercial and residential plan review meetings as needed for design
professionals, architects, building owners, general contractors and works closely with
all other depts. to ensure that the meetings are as productive as possible. Assist the
Chief building official as needed by performing duties that not only include but are part
of the his everyday activities. Complete field inspections as needs and assist office staff
as well as training field inspectors. Provide excellent customer service by answer
questions and returning emails in a timely manner. Work side by side with the Fire
dept. plans examiners to address any handicap issues, plan review discrepancies or
items of concern. Make several visits a week to Stone Mountain, Georgia to conduct
Fire Occupancy Inspections. Shown leadership while filling in as Chief Building
Official while others are out and maintained all inspections and staff of other
jurisdictions to ensure that the work is continued as deemed necessary.
TRAVELERS INSURANCE, Alpharetta, Georgia February 2012- May 2014
Outside Claims Adjuster
Handled property claims from Atlanta to Fort Valley and from Eatonton to McDonough.
Completing estimates through the use of xactimate and achieving first call settlements .

2. Continuously received High Net Promoter scores for outstanding CUSTOMER SERVICE.
Job duties included but were not limited to, scheduling appointments, meeting with the
insured, arranging for ladder assist as needed, completing the estimate and all the file notes,
sending denial letters as required and issuing payment as warranted onsite.
Have completed two CAT tours: Maryland-July 2012 for 28 days and Long Island, New
York to assist with Sandy.
Have completed the training at Hartford Connecticut, at Claim University. Have a clear
understanding of residential and renters insurance as well as frequently used endorsement. Have
knowledge of the scope work needed to complete estimates.
Completed ladder training, water and mold mitigation training, roof repair vs. replacement
training, hardwood floors repair vs. replacement training and several other hands on classes
offered as part of an intense training provided by Travelers.
HENRY COUNTY GOVERNMENT, McDonough, Georgia July 2000- June 2011
Commercial and Residential Inspector/Customer Service
Inspect all phases of commercial and residential construction including foundations,
structural components, mechanical, plumbing and the electrical systems to determine
compliance with building codes, ordinances, zoning and fire safety regulations on a state and
local level. Evaluate fire damaged homes and commercial properties to determine what is
salvageable and what needs to be replaced. Providing data by documenting results in
photographic and written media identifying code
sections when necessary.
Issued citations to contractors in code violations and presented evidence in legal
proceedings when necessary.
Reviewed residential and commercial plans for approval. Validating errors and code
violations before the project started. Conducted Pre-Construction meetings in a professional
and cooperative manner with builders and homeowners giving them knowledge of requirements
both on a local and state level. Answered questions and maintained a good customer
relationship with excellent communication skills.
Performed on-site meetings with homeowners and builders as well as engineers to discuss
construction requirements of residential and commercial properties. Providing excellent
customer service as a liaison between builder and owner ,when code violations existed that
required professional opinions.
Conducted continuing education classes for the County residential and commercial
inspectors. Covering materials from all structural aspects, updates to new codes and procedures
introduced on a state level.
Conducted continuing education for inspectors and builders and processed documentation to
be forwarded to the International Code Council to maintain inspectors certifications.
ITP-INSPECTIONS AND TEST PREPARATIONS, INC., May1999-June 2007
McDonough, Georgia
Owner
Created and implemented a training base that instructed other inspectors on a local and state
level as well as the general public to comprehend the commercial and residential building,
mechanical, plumbing, and electrical codes. Preparing them to take the International Code
Council test.
Nomenclature specialist in building construction components. Utilizing knowledge to teach
all structural components to students. Giving direction to students so that they will know what
the component does and how it affects the structure.
Instructed code training classes for superintendents of several large home builders in the
Metro Atlanta area, as well as North and South Carolina covering all aspects of construction.
Utilized mastery of Code Compliance knowledge to create a training class for residential
builders in the State of Georgia who were preparing to take the State licensing exam for
General Contractors.

3. Inspected residential and commercial structures for code compliances. Giving customers a
complete review and summary using photographic and written media. Represented clients in
court providing evidence of code violations in legal proceedings when necessary. Walking
customers through their inspection report helped to achieve 100% satisfaction in customer
service and lead to a significant referral business.
EDUCATION & CERTIFICATIONS
 ICC Residential Building Inspector
 ICC Residential Mechanical Inspector
 ICC Residential Plumbing Inspector
 ICC Residential Electrical Inspector
 ICC Commercial Building Inspector
 ICC Commercial Building Inspectors Plan Review
 ICC Commercial Mechanical Inspector
 ICC Commercial Mechanical Plan Review
 ICC Commercial Plumbing Inspector
 ICC Commercial Plumbing Plan Review
 ICC Commercial Electrical Inspector
 ICC Housing Rehabilitation Inspector
 ICC Property Maintenance and Housing Inspector
 ICC CBO Legal Aspects
 ICC CBO Human Resources and Management
 Fire Inspector I
 Level IB Certified Inspector-Soil and Water Erosion
 Xactimate Level One Certified
 State of Georgia Adjusters License
 FEMA Certified 700 and 800 Series