Presentation from DCCI Business Institute training on Team Building. The presentation gives salient points on importance and implication of teamwork in workplace, what makes a team effectual, as well barriers to team-building and remedies to that.
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Why Team Building?
We want to move from individual to collective accomplishment.
To provide a unique social dimension that enhanced work.
Fun together (work, performance, parties, celebrations).
Motivate, challenge, reward and support individuals who want
to be part of something larger.
9. Why Team Work
Because we are facing a situation
requiring the real-time combination of
multiple :
Skills
Experiences
Judgments
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We Build a Team by …
Focusing on performance and team basics as
opposed to trying “to become a team”.
Performance = any recognized accomplishment
Performance: The results of activities of an
organization or investment over a given period of
time.
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Again, what is a team?
A small number of people
With complementary skills
Who are committed to
a common purpose
Common performance goals
and common approach
For which they hold themselves mutually
accountable.
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Common Cause
“A joint creation that will exists only
because of the team’s collaborative
effort.”
That they own and can translate into specific
actionable goals.
That give identity, pride and responsibility.
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Common Performance Goals
Specific and
measurable
Allow the team to
achieve small and big
wins as it pursues its
purpose.
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Common approach
How they will work together to
accomplish their purpose:
Common approach
Economic aspects
Administrative aspects
Social aspects
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Who is Part of the Team?
Selection of members based on skills and skills potential.
People motivated by the common purpose.
People ready for hard work and good fun.
Dream to be part of something larger than themselves.
People who want to change the way they do things.
People who really do want to make a difference.
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When Team Building is Critical
Facing significant performance challenges.
Need multiple skills
Judgments
Experiences.
We have a clear mission:
Recommend things
To make or to do things
To run or manage things
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Where ?
In the office
Out of the office
In the field
First meeting
Following meetings
Conflict management
Last meeting
Celebration
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…….. and How?
Team Building: 8 common approaches
Team Building through communication
32. Common Approaches
1. Set clear rules of behavior
2. Establish urgency and direction
3. Focus on skills and skills potential
4. Pay attention to first meetings and action
5. Set and seize upon a few immediate results
6. Challenge the team with fresh facts and info
7. Exploit the power of positive feedback, recognition
and collective rewards
8. Spend time together
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Team Building
Through Communication
Communication in the center of Team
building and Team work
Active listening
Art of asking questions
Art of giving feedback
Having effective meetings
Empowering others
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Active Listening
The capacity to
Focus attention on the subject
Listen closely without judging
Acknowledge emotional state
Repeat
Paraphrase
Summarize
In order to check for accuracy of understanding.
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Active Listening
In order to understand the speaker’s
Ideas
Problems and
Emotions
Expressed either verbally or non verbally
Seeing things from the speaker’s point of
view (empathy).
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Art of Asking Questions
State The Point Of Your Question
"I am trying to find ways to cut some operating costs, so that's why I need to
know about what we spent on that last project."
Open-ended Questions For Information
"Where can we cut costs in this process?"
Closed-Ended Questions For Agreement
"So, do you feel comfortable moving ahead on the project?"
Ask "Why" Questions With Care
Ask Positive Questions
Make Sure That Your Body Language Encourages An
Answer
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Art of Giving Feedback
Owned (‘I’ not ‘we’) NOT Implied
Planned NOT Impulsive
Honest NOT Collusive
Valid NOT Irrelevant (c.f. shared agenda)
Concerned NOT Destructive
Specific NOT Vague
Behaviour NOT Person
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Art of giving feedback
Observation NOT Inference
Sooner NOT Later
Descriptive NOT Judgemental
Sharing ideas NOT Giving advice
Exploring alternatives NOT Providing answers
Good things NOT Only bad things
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Art of giving feedback
Feedback should be used:
At the right time
At the right dose
With clarity and accuracy
When indicated
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Having Effective Meetings
Regular
Planning, Organizing, Holding, Leading, Evaluating
the meeting,
Producing notes and managing follow-ups.
Choosing different techniques: Gap analysis, brain
storming, problem solving
Scrum meetings
short, daily meetings designed to keep teams on track and
help members get their work done
43. Tell Your Story: Examples
Background
The Performance Challenge
How everything started
How did it go
What was the results (economics,
administrative, social)
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