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1© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
Agenda: Examine How Views of “Top” Leadership Affects the
Valuation of Firms
•  Discuss how analysts’ & investors’ view the value of leadership in
estimating a firm’s worth.
•  Discuss the implications for HR Strategic Leadership
2© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
An eye opener–The strength of management plays a significant
role as analysts develop stock recommendations.
3© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
Different research methods arrive at the same conclusion–
analysts and investors are swayed by leadership quality.
4© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
A major challenge for HR and Talent Management is convincing others of the
need to invest in leadership development.
No relationship ever mentioned between HR and Investor Relations. Typically,
not invited to Investors Day.
Competencies for 360s mostly based on internal requirements–not on
analysts view.
Ironically, prior Finance and Organizational Research show connections
between ____ and firm value:
ü  Optimism and positivity in voice
ü  Transparency conveyed
ü  Behavioral integrity/Informational justice
ü  Taking ownership
5© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
We decided to conduct some field research.
How do you go about assessing
the strength or quality of
leadership associated with a firm
using the following questions:
•  What data do you consider?
•  How do you gather this data?
•  How do you weigh it against
other data?
Walk us through a specific
recommendation you issued by
having them describe:
•  How management strength
was factored in
•  What impact it had on their
recommendation
Initially interviewed
35 equity analysts
6© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
The initial 35 analysts we talked to were from various geographies.
North America
28%
Latin America
29%
Europe
20%
Asia Pacific
23%
Responses by region
7© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
Responses by sector
They followed a mix of industry sectors.
8© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
.
Number of years as an analyst
Some of the analysts were inexperienced and others had
20+ years of experience.
9© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
Analyst Logic
“Second – I adjust year 1. This
depends on the capability and
engagement of the front line. The
CEO can’t change these much in the
next quarter or two”.
“Third – I adjust all years two through 20. This
depends on the front line’s ability to transform and
capitalize on the changes in technology, consumers
and regulations. This transformation depends on the
CEOs and the shots they call.”
“First - I develop a numbers driven
forecast of 20 years of cash flow”.
Source: COO Comments & Thomson
One Ranking
Source: Organization
supplied date,
Economic data
Source: Qualitative data, informally gathered,
& intuitive judgment
10© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
To validate our findings we conducted an on-line survey in
partnership with Forbes Insights.
•  On-line survey
•  Completed by 305 analysts
•  Analyst group broadened to include
money managers and venture
capitalists
•  Conducted in August 2011
11© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
How they assess the quality of leadership.
We asked the analysts to explain how they assess the quality of a
CEO of an organization they follow and how they use this assessment
to estimate the value of the firm. Analysts typically referred to the
same three criteria for judging the CEO’s leadership:
•  Track record – Previous roles and challenges and the results
achieved.
•  Reputation – Experiences, stories, books and articles that
describe the CEOs approach, character, and confidence.
•  Presence – Effectiveness in articulating the way forward,
addressing opportunities, questions, concerns, crises, and
disruptions in plans.
12© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
What is the greatest percentage change you have made in your valuation of a company
in response to a change you’ve perceived in the strength of its leadership?
0% 5% 10% 15% 20% 25%
Less than 5%
6-10%
11-15%
16-20%
21-25%
Greater than 25%
Do not consider leadership strength
Leadership quality is material. 95% of analysts surveyed made changes
>5% based on strength of leadership. 50% made significant changes
(>15%)
Sample size 305
13© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
Three quarters of respondents see the assessment of leadership
growing in importance over the next three years.
0% 10% 20% 30% 40% 50% 60%
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
Sample size 305
Over the next three years, more emphasis will be placed on determining the best ways to
judge the strength of leadership in a firm.
14© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
Sample size 305
80% said they could be more accurate with better data
15© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
Next Stage of Research
1. Financial analysts in training…
§  Randomly assigned to company that exceeded or missed expectations to
review books and conference call information.
§  Accounts: Internal, External vs. None
§  Ratings: Projected Stock Price, EPS and Buy, Sell or Hold
Results:
§  Accounts significantly and positively impacted all 3 ratings.
§  Trust in the leader impacted ratings explaining how accounts are
interpreted.
§  Internal accounts by leaders led to higher buy ratings.
16© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED.
2. Interpreting market data and analyst comments…
§  Gathering data from analyst data feed and social media.
§  Back out leadership implications with IR, CMO and CHRO.
§  Develop plans to manage leadership quality
§  Identify requirements and gaps
§  Influence market perception
Next Stage of Research (Continued)

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The Monetization of Leadership Strength - April 2013 Seattle CHO Group Presentation

  • 1. 1© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. Agenda: Examine How Views of “Top” Leadership Affects the Valuation of Firms •  Discuss how analysts’ & investors’ view the value of leadership in estimating a firm’s worth. •  Discuss the implications for HR Strategic Leadership
  • 2. 2© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. An eye opener–The strength of management plays a significant role as analysts develop stock recommendations.
  • 3. 3© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. Different research methods arrive at the same conclusion– analysts and investors are swayed by leadership quality.
  • 4. 4© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. A major challenge for HR and Talent Management is convincing others of the need to invest in leadership development. No relationship ever mentioned between HR and Investor Relations. Typically, not invited to Investors Day. Competencies for 360s mostly based on internal requirements–not on analysts view. Ironically, prior Finance and Organizational Research show connections between ____ and firm value: ü  Optimism and positivity in voice ü  Transparency conveyed ü  Behavioral integrity/Informational justice ü  Taking ownership
  • 5. 5© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. We decided to conduct some field research. How do you go about assessing the strength or quality of leadership associated with a firm using the following questions: •  What data do you consider? •  How do you gather this data? •  How do you weigh it against other data? Walk us through a specific recommendation you issued by having them describe: •  How management strength was factored in •  What impact it had on their recommendation Initially interviewed 35 equity analysts
  • 6. 6© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. The initial 35 analysts we talked to were from various geographies. North America 28% Latin America 29% Europe 20% Asia Pacific 23% Responses by region
  • 7. 7© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. Responses by sector They followed a mix of industry sectors.
  • 8. 8© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. . Number of years as an analyst Some of the analysts were inexperienced and others had 20+ years of experience.
  • 9. 9© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. Analyst Logic “Second – I adjust year 1. This depends on the capability and engagement of the front line. The CEO can’t change these much in the next quarter or two”. “Third – I adjust all years two through 20. This depends on the front line’s ability to transform and capitalize on the changes in technology, consumers and regulations. This transformation depends on the CEOs and the shots they call.” “First - I develop a numbers driven forecast of 20 years of cash flow”. Source: COO Comments & Thomson One Ranking Source: Organization supplied date, Economic data Source: Qualitative data, informally gathered, & intuitive judgment
  • 10. 10© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. To validate our findings we conducted an on-line survey in partnership with Forbes Insights. •  On-line survey •  Completed by 305 analysts •  Analyst group broadened to include money managers and venture capitalists •  Conducted in August 2011
  • 11. 11© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. How they assess the quality of leadership. We asked the analysts to explain how they assess the quality of a CEO of an organization they follow and how they use this assessment to estimate the value of the firm. Analysts typically referred to the same three criteria for judging the CEO’s leadership: •  Track record – Previous roles and challenges and the results achieved. •  Reputation – Experiences, stories, books and articles that describe the CEOs approach, character, and confidence. •  Presence – Effectiveness in articulating the way forward, addressing opportunities, questions, concerns, crises, and disruptions in plans.
  • 12. 12© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. What is the greatest percentage change you have made in your valuation of a company in response to a change you’ve perceived in the strength of its leadership? 0% 5% 10% 15% 20% 25% Less than 5% 6-10% 11-15% 16-20% 21-25% Greater than 25% Do not consider leadership strength Leadership quality is material. 95% of analysts surveyed made changes >5% based on strength of leadership. 50% made significant changes (>15%) Sample size 305
  • 13. 13© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. Three quarters of respondents see the assessment of leadership growing in importance over the next three years. 0% 10% 20% 30% 40% 50% 60% Strongly agree Agree Disagree Strongly disagree Don't know Sample size 305 Over the next three years, more emphasis will be placed on determining the best ways to judge the strength of leadership in a firm.
  • 14. 14© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. Sample size 305 80% said they could be more accurate with better data
  • 15. 15© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. Next Stage of Research 1. Financial analysts in training… §  Randomly assigned to company that exceeded or missed expectations to review books and conference call information. §  Accounts: Internal, External vs. None §  Ratings: Projected Stock Price, EPS and Buy, Sell or Hold Results: §  Accounts significantly and positively impacted all 3 ratings. §  Trust in the leader impacted ratings explaining how accounts are interpreted. §  Internal accounts by leaders led to higher buy ratings.
  • 16. 16© 2012 MERCER LEADERSHIP DEVELOPMENT. ALL RIGHTS RESERVED. 2. Interpreting market data and analyst comments… §  Gathering data from analyst data feed and social media. §  Back out leadership implications with IR, CMO and CHRO. §  Develop plans to manage leadership quality §  Identify requirements and gaps §  Influence market perception Next Stage of Research (Continued)