The document outlines the programs and services of the Community Relations Division of the City of Reno, Nevada. It discusses the division's goals of awareness, engagement, access, transparency and credibility. It also summarizes the division's public relations, media relations, social media, publications, community liaisons, neighborhood advisory boards, and citizens institute programs which are aimed at increasing communication and involvement between the city government and Reno communities.
1. Community Relations
Reno Citizens Institute 2009
Community Relations Division, City of Reno, Nevada
2. Programs & Services
Community Relations
CORE
Around the Arch
Public Information Web Development
Social Media
Media Relations Publications
reno.gov
Public Relations Reno 13
Training
Neighborhood
Customer Service
Services
NABs Liaisons Reno Direct Reno Connect
Community Relations Division, City of Reno, Nevada
3. Goals
Awareness
Engagement
Access
Transparency
Credibility
Community Relations Division, City of Reno, Nevada
4. Public Relations
Public Participation
Educational Campaigns
Crisis Communications
Emergency
Communications
Policy
Community Relations Division, City of Reno, Nevada
5. Media Relations
News Releases
News Conferences
Media Inquiries
Staff Support
Public Affairs Programming
Community Relations Division, City of Reno, Nevada
6. Reno 13
24-Hour Programming
on Charter Cable
Channel 213 & 13
Video Assets on:
YouTube, blog and
video-on-demand
Community Relations Division, City of Reno, Nevada
11. Community Liaisons
Ward Ombudsman
Neighborhood
Advisory Board
Support
Council Support
Community Relations Division, City of Reno, Nevada
12. Neighborhood Advisory Boards
Volunteer Board
Community Information
Project Review
Policy Development
Community Pride Grants
Community Relations Division, City of Reno, Nevada
13. Reno Direct
(334-4636)
Community Relations Division, City of Reno, Nevada
14. Reno Connect
Voluntary
Subscription
Customized
Topic Selection
Community Relations Division, City of Reno, Nevada
15. Reno Citizens Institute
Spring 2009 Graduation
Community Relations Division, City of Reno, Nevada