Contact : Kanaidi, SE., M.Si., cSAP (Pemateri) e-mail : kanaidi963@gmail.com atau kanaidi@yahoo.com HP. +62 812 2353 284, +62 878 2298 4716 Telp/Fax : +62 22-4267749 WA. : 0812 2353 284 Pin BB : 79D6107F Facebook : kanaidi.kenpartii

1. Proses Bisnis Inti
dalam SCM
By : Kanaidi, SE., M.Si , cSAP
kanaidi963@gmail.com ..08122353284
PTPRI
MA YASA E
DUKA

2. Supply Chain Management (SCM)
Satu set pendekatan yang digunakan untuk
mengefisiensikan pengintegrasian :
– Suppliers
– Manufacturers
– Warehouses
– Distribution centers
Kunci efektifitas SCM :
- Informasi
- Komunikasi
- Kolaborasi
- Trust
XX

3. SCM Goals – The Seven Rights
The Rights Product
To the Rights Customer
At the Rights Time
At the Rights Place
In the Rights Condition
In the Rights Quantity
At the Rights Cost

4. Proses Bisnis Inti
dalam SCM
• Customer Relationship Management (CRM).
• Customer Service Management (CSM).
• Demand Management.
• Customer Demand Fulfillment.
• Manufacturing Flow Management.
• Procurement.
• Pengembangan Produk dan Komersialisasi.
• Retur.

5. Customer Relationship Management
(CRM)

6. From Supplier to Customers

7. Order Processing

8. Quality Management

9. Procurement

10. PTPRI
MA YASA E
DUKA