Keli Byers is a recent graduate of Brigham Young University with a Bachelor of Science degree in Sociology and minors in Business Management, Women's Studies, and Music. She has work experience in marketing, fundraising, and customer service roles. Byers is skilled at improving processes, increasing sales and customer satisfaction. She is involved in her community through volunteer work with various organizations.

1. Keli Byers
1772 N 450 W #108 Provo, UT 84604
(509) 594-9226 ∙ keli.byers@yahoo.com
EDUCATION
Brigham Young University April 2017
Bachelor of Science, Sociology, Emphasis in Business/Organizations Provo, UT
Minors in Business Management, Women’s Studies, and Music
 ACT 31
 BYU Performance Group Director 2014-2015
 Member of the Women in Business Campus Organization
Yakima Valley Community College June 2013
Associate of General Studies Yakima, WA
 GPA 3.50
 U.S. Army Recruiting Command Award
EXPERIENCE
Holiday Inn Express August 2014 – Present
Front Desk Receptionist/Night Auditor Orem, UT
 Assists guests; inputs data and files paperwork; handles transactions; operates computer systems
 Introduced new security procedures and filing methods to improve efficiency and safety of staff
 Increased number of positive guest reviews and customer satisfaction
Brigham Young University Choir Department September 2014 – May 2015
Marketing and Publicity Director Provo, UT
 Facilitates committee meetings; plans, organizes, and executes marketing events or material
 Improved social media and marketing activity by 160%
 Increased revenue and sales by 36%
Yakima Valley Society for Cultural Education April 2014 – August 2014
Marketing and Fundraising Director Yakima, WA
 Planned and executed marketing schemes for non-profit; organized and hosted all fundraising events
 Hosted and planned organization’s most successful fundraiser in the last ten years
 Increased involvement and awareness of organization by over 200%
Olive Garden July 2013 – August 2014
Server/Hostess Yakima, WA
 Assisted and served guests; handled food and drink; bussed tables; managed own section of restaurant
 Improved restaurant review and guest recovery percentages by 25%
 Over 200 positive, formal in-house comments from guests and 8 online appraisals of service
Journeys Shoe Source July 2012 – November 2013
Sales Representative Union Gap, WA
 Assisted each customer individually; stocked merchandise; handled sales; operated computer systems
 Performed with highest sales and SOP percentages on the team three months in a row
 Developed new, efficient stocking method for quicker and more precise organization
PERSONAL
 Member of the National Association of Professional Women
 Honorary Member of the Masonic Education Council
 Volunteer for Young Women’s Christian Association
 Volunteer for American Red Cross
 Junior Masonic Achievement Award
 President’s Education Award