1. KEISHA PEARSON
10244 Prince Place (301) 332-2206
Upper Marlboro, Maryland 20774 cherese27@yahoo.com
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
Quick Learner • Multi Tasker • Friendly • Hard Worker • Team Player • Fast and Efficient • Highly Motivated
• Helpful and Courteous• Attention to Details • Meets Deadlines • Trustworthy •
Strong Interpersonal and Communication Skills
PROFESSIONAL EXPERIENCE
EDWARDS WILDMAN PALMER, Washington, DC (2011 – 2015)
Receptionist
• Provided excellent customer service to visitors by determining the nature of
business and directed visitors to appropriate person.
• Answered telephones and provided information to callers; forwarded calls
to designated employee.
• Updated staff calendar
• Scheduled appointments for use of conference rooms and reserved visiting
attorney offices through EMS.
• Created Intellectual Property and Patent letters for Attorneys.
• Supported Office Administrator with daily duties;
o Ordered meals for meeting through seamless web.
o Maintained employee access card log for visiting Attorneys.
o Distributed daily emails to inform the office of late arrivals, early
departures and absences.
o Scheduled car service as requested.
o Created new hire binders.
o Contacted Building Engineers regarding operational issues in the
office.
o Scheduled Courier pick-ups and deliveries.
o Set up Telephone, Web Ex and Video Conferences
o Assisted visiting attorneys with administrative tasks.
o Prepared FedEx and Eastern Connection packages for pick-up or
delivery.
COUNCIL OF INDEPENDENT COLLEGES, Washington, DC (2002 – 2010)
Membership Assistant/ Receptionist (Promoted 2009 – 2010)
Administrative Assistant/ Receptionist (2002 - 2009)
• Provided excellent customer service to visitors by determining the nature of
business and directing visitors to appropriate person. Answered telephones
and provided information to callers or routed calls to designated employee.
• Received, sorted and distributed mail and packages to staff members.

2. • Ordered and stocked supplies.
KEISHA PEARSON
• Updated staff calendar and scheduled appointments for use of the
conference rooms.
• Frequently assisted in mass mailings to over 500 universities and colleges.
• Supported Director of Administration with office security, purchasing, and
maintenance of office equipment.
• Entered and updated information into company database.
• Created surveys/evaluations for company meetings and conferences.
AOL/TIME WARNER, New York, NY (1994 – 2001)
Administrative Assistant (Promoted 1996 – 2001)
Receptionist (1994 – 1996)
• Provided excellent customer service to visitors and determined nature of
business and directed visitors to appropriate person. Answered telephones
and provided information to callers or routed calls to designated employee.
• Coordinated the ordering and shipment of finished product and production
parts for CDs, cassettes, videos, etc. for various record labels associated
with Time Warner Inc.
• Collaborated in the verification process of product availability.
• Maintained accurate product information in the computer operating system.
• Generated correspondence regarding product removals, scraps and return
authorizations.
• Processed paperwork for stock and non-stock supplies.
• Retrieved and copied documents.
• Received, sorted and distributed mail and packages to staff members.
• Ordered and stocked supplies.
SKILLS
Microsoft Office; Type 50 wpm, EMS, IPDAS, Internet
EDUCATION
Executive Assistant Certificate, Katharine Gibbs, New York, NY, 10001
Dean’s List