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Retrospectives:
Looking back to move forward
Katie Difford + Mattia Battiston
@katiedifford @BattistonMattia
Outline
● What a retrospective is and why we have them
● Typical retrospective format
○ Ice breakers & energizers
○ Collecting topics
○ Voting
○ Facilitating a discussion
● Generating actions
Objective: show you how to plan + facilitate a retro
ON YOUR FEET...
Clappingicebreaker: https://vimeo.com/296802161 - Artur Margonari
Retrospective:
“Looking back or dealing with past events or
situations”
Prime Directive
“Regardless of what we
discover, we understand
and truly believe that
everyone did the best job
they could, given what
they knew at the time,
their skills and
abilities, the resources
available, and the
situation at hand”
- Norm Kerth
http://www.funretrospectives.com/the-retrospective-prime-directive/
Why Retrospect?
- Team building
- Problems that haven’t
been discussed
- Take a step back from a
work project
- Continuous improvement
- Fun :)
Why do teams resist retros?
Discuss (2 min)...
Resistance
Too irregular - Regular schedule
Not needed - “So are we perfect?”
Always same topics - Constructive actions
Lack of actions - Actions = work
Too busy - Slow down to go faster
Boring - Mix it up!
Typical Retro Format
Collect
topics
Ice
breakers
Vote
Facilitate
discussion
Generate
actions
Ice BREAKERS & Energizers
Why do we do them?
- Bring participants into the room
- Improve communication
- Get to know each other
- Breaks down boundaries
- Buy into the purpose of the event
- “As your body moves, your brain grooves” - Jim Kwik
- Fun
Candy Love
One thing you
love about your
job
Life goal that
you’re working on
Favourite
book/movie
Favourite way to
revive yourself
during your work
day
One stressful
thing about your
job
Favourite food
http://www.funretrospectives.com/candy-love/
“How safe do you
feel to speak out
and discuss issues
in this group?”
5 – I’ll talk about anything
4 – I’ll talk about almost
anything; a few things might
be hard
3 – I’ll talk about some
things, but others will be
hard to say
2 – I’m not going to say much,
I’ll let others bring up
issues
1 – I’ll smile, claim
everything is great and agree
http://www.funretrospectives.com/safety-check/
More examples
- Human rock/paper/scissors
- Collaborative face drawing
- Fake artist
Typical Retro Format
Collect
topics
Ice
breakers
Vote
Facilitate
discussion
Generate
actions
Collecting Topics
CARDS
AGAINST
AGILITY
https://bit.ly/2ZMzGxF
W.A.R.P.
https://labs.spotify.com/2017/12/15/spotify-
retro-kit/
STORY
CUBES
https://www.storycubes.com/story
TIMELINE
http://www.funretrospectives.com/timeline
-driven-by-feelings/
METAPHORS
BACK TO
THE
FUTURE
MARIO
KART
3 Little Pigs
http://www.funretrospectives.com/three-little-pigs/
FRIENDS
What to include
- What went well
- What helped achieve this?
- What could have been better
- What caused this?
- Areas to improve
YOUR TURN... General things to Think about:
- Metaphor
- Questions
- Music?
- SNACKS?
- ROOM?
Typical Retro Format
Collect
topics
Ice
breakers
Vote
Facilitate
discussion
Generate
actions
Voting Techniques
- On Topics
- Dot vote
- Agreement
- Fist of 5/Roman Vote
Yes!
No!
Don’t
mind
Typical Retro Format
Collect
topics
Ice
breakers
Vote
Facilitate
discussion
Generate
actions
Facilitation
What makes a good
facilitator?
Discuss (2 min)...
GOOD FACILITATION
Not there to give answers
Constructive disagreement
Check timing
Keep conversation on track
Everyone is heard
Recording discussion
Powerful questions
For example:
- What does success look
like?
- What makes this
important?
- What is stopping us?
Encourage different
perspectives
http://www.agilecoachinginstitute.com/wp-content/uploads/2011/05/PQ-Cards-4-to-
a-page.pdf
Handling different personalities
DOMINATING DISENGAGED QUIET
Typical Retro Format
Collect
topics
Ice
breakers
Vote
Facilitate
discussion
Generate
actions
Actions
What are actions?
- Actions are points obtained from a discussion that can be
completed to improve the processes of the team
Why do we have them?
- Record of discussion
- Documentation of tasks
- Reminder of past retros
Effective actions
- Ownership
- Timeframe
- Visibility
- Capacity to get them
completed
- A suitable amount for
the team
Typical Retro Format
Collect
topics
Ice
breakers
Vote
Facilitate
discussion
Generate
actions
Let’s retrospect - 1 person rotates: facilitator
- topic: the conference
- Structure:
- List topics
- Vote
- Discuss
- Actions
REsources & credits
● Retro ideas:
○ http://www.funretrospectives.com/
○ https://labs.spotify.com/2017/12/15/spotify-retro-kit/
○ https://retromat.org
○ https://www.tastycupcakes.org/
○ http://toolbox.hyperisland.com/
● Credits to:
○ Helen Meek - The Art of Retrospection
○ Our colleagues at Sky :-)
Thank you :)
katiedifford95@gmail.com
Twitter: @katiedifford
LinkedIn: Katie Difford
mattia.battiston@gmail.com
Twitter: @BattistonMattia
LinkedIn: Mattia Battiston

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Retrospectives - looking back to move forward

Notas do Editor

  1. Introductions: Katie first I can introduce the title of the workshop, and give a one sentence outline of what we’re going to cover Mattia second Katie: experienced facilitator; passionate about subject
  2. Katie
  3. Quick ice breaker - 4 MINS Katie: Clapping https://vimeo.com/296802161 (2:50 ish) Gonna count down from 3 and when I say go we’re gonna clap at the same time Explain the rules again and do it again It makes your brain and body come into the room Mattia: Line up according to retro experience: left = no experience; right = experienced Ask the two extremes how they feel Explain these are example ice breakers which you can use
  4. Katie: Talk about what a retrospective is In practice, the team meets consistently, at intervals which work well for them, discuss what’s gone well, what didn’t go well and how to improve - usually through the generation of actions In what situations they are used Can be used in any industry that is project based How we use them in the context of software development Normally at the end of sprints/iterations or at the end of projects
  5. Mattia: Prime directive What the prime directive means No blame
  6. Mattia: read slide :-)
  7. Katie (dramatically): but what about resistance, I hear you ask???? Discuss with the person next to you, what kind of resistance there might be to retros and your experiences of resistance Flip Chart responses after discussion
  8. Katie = top half? Too irregular -> schedule them on a predefined cadence Too busy -> if you slow down and take some time to correct problems with process etc, you will be able to work faster and more efficiently Not needed -> still useful for other reasons; also, ask them “so are we perfect?”; also, not everyone might agree Mattia = bottom half? Always same topics -> regular retros help; constructive actions; an experienced facilitator can steer the conversation to topics within the teams control/escalate problems outside Lack of actions -> reserve time to follow up; actions that can actually be followed up, if the topic is out of your control, then there will be no actions Boring -> use various formats; rotate facilitators; discuss with your facilitator what you did last time for variety; use snacks and sweets!!
  9. Katie: The next section will be about how to build a retro and the typical format. Explain format: Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
  10. Katie - we’ve already done a couple of ice breakers at the beginning, and these are a few more ideas which you can use
  11. Katie: Why we do ice breakers?
  12. Katie Katie and Mattia demonstrate beforehand Pick a skittle Tell the group one thing (2 minute)
  13. Mattia: Useful for teams that are not used to retro, to assess safety Vote anonymously, discuss Twist: “how comfortable do you think others are in the group?”
  14. Katie List of examples
  15. Katie Any questions on icebreakers before we move on? Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
  16. Mattia
  17. Mattia: Cards against agility
  18. Katie: WARP
  19. Mattia: Story cubes
  20. Katie: Timeline
  21. Katie: (what she just said) You can build a retro out of pretty much anything.
  22. Mattia Example - Space Jam
  23. Katie Example - Mario Kart
  24. Mattia Example
  25. Katie Gone well: “He’s her lobster” Obstacles: “we were on a break!” Helping: accidentally having a baby “baby girl geller-green” Goal: Ross + Rachel getting together - “I got off the plane”
  26. Katie In your metaphor, include these sections
  27. Mattia 15 mins, in groups, to plan a retro based on a metaphor 5 mins to share topics TODO - use music from phone
  28. Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
  29. Katie
  30. Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
  31. Mattia
  32. Mattia (dramatically): what makes a good facilitator? Flip Chart responses after discussion
  33. Katie Not there to give answers, but to help the team get to their own Ensuring everyone is heard, steering dominant voices Avoid destructive conflict, use constructive disagreements Stay on topic Timing Notes taking
  34. Mattia: Another important trait for a facilitator is asking powerful questions Encourages different perspectives List examples
  35. Katie Discuss in the group how they would deal with each personality (2 - 3 minutes) Loud, dominating, talking over others Disengaged, doesn’t care Quiet, shy Feedback afterwards
  36. Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
  37. Mattia
  38. Mattia
  39. Katie
  40. Katie
  41. Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
  42. Mattia Reminder of how the time is getting on Explain that if the format doesn’t work then can be adapated Remind at 10 mins?
  43. Mattia
  44. Katie Feedback: 1 bucket, red, green and yellow coloured paper On the way out, pick a colour of paper and chuck it in the bucket (can also write a comment if they want)