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kaizen.co.uk@kaizen_agency @katherynrwatson@kaizen_agency
Being a PR Unicorn & Using
the 6 Thinking Hats
Katheryn Watson
Head of PR @ Kaizen
@katherynrwatson@kaizen_agency
Hello!
@katherynrwatson@kaizen_agency
For as long as I can remember, I’ve
been greedy
@katherynrwatson@kaizen_agency
For as long as I can remember, I’ve
been greedy enjoyed doing a bit of
everything
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
THE
MUM
THE
THINKER
THE
RESEARCHER
THE
OPTIMIST
THE
INTUITIVE
ONE
THE
PESSIMIST
@katherynrwatson@kaizen_agency
Here’s how to become a PR unicorn
using the 6 hats method...
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
Chance to plan for action and flex our
project management muscles
(be a Mum)
@katherynrwatson@kaizen_agency
outreach timeline
client communication
press release
copywriting
email templates
research & data
design dates feedback rounds
ideation quality check
client calls launch date exclusive outreach
overall design idea scope session
awareness days KPIs & link-tracking brand voice
prospecting social campaign
on-page assets embed code email scheduling
re-angling client reporting
@katherynrwatson@kaizen_agency
Ask the right questions
1. Why are we doing this campaign?
2. What is the main point of the piece?
3. Are we drifting too far from the brand?
4. Is this newsworthy?
5. Will anyone be interested?
@katherynrwatson@kaizen_agency
Consider putting each campaign idea
past ‘Mum’ criteria before running
with it
kaizen.co.uk@kaizen_agency kaizen.co.uk@kaizen_agency
A blue hat wearer in PR uses project
management and criteria to ensure a
campaign’s success
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
A strong campaign has multiple
levels because data is at the heart of
it
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
Data sources we had Stories we could tell
Global usage of mobile wallets
Attitudes towards mobile wallets, by
age
Mobile wallet adoption rate by each
platform
Mobile wallet transaction value
around the world
Devices that support mobile wallets
@katherynrwatson@kaizen_agency
So, we showed everything
@katherynrwatson@kaizen_agency
The coverage we achieved
97 Pieces of Coverage
59 Follow Links
Avg. Domain Rating of 49
kaizen.co.uk@kaizen_agency kaizen.co.uk@kaizen_agency
A white hat wearer in PR knows how
to digest data and use it to make
compelling stories
@katherynrwatson@kaizen_agency
Be like Kayon
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
Emotive stories are great hooks
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
Which performed the best?
Where to go in February: 18 Country Colour
Palettes From Around The World
81%
Explore the World: Country Colour Palettes by
Temperature
38%
Shades of Summer: Where to Take Your Holiday
Break According to Colour
64%
Headline: Open Rate:
@katherynrwatson@kaizen_agency
Trust. Your. Gut.
@katherynrwatson@kaizen_agency
kaizen.co.uk@kaizen_agency kaizen.co.uk@kaizen_agency
A red hat wearer in PR trusts their
gut instinct and appeals to emotional
drive
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
“Creativity is a skill that everyone can
learn”
-Edward deBono
@katherynrwatson@kaizen_agency
If you struggle to be creative, there is
a way to fake it...
@katherynrwatson@kaizen_agency
Think asset
first
Make
something
better
Jump on a
trend
@katherynrwatson@kaizen_agency
Try ideation as a group activity
@katherynrwatson@kaizen_agency
Flesh out the client beforehand
for a kickstart
TRAVEL
Holiday
Adventure Tourism
Family
Relaxation Couples
Packing Airport
kaizen.co.uk@kaizen_agency kaizen.co.uk@kaizen_agency
A green hat wearer in PR can offer a
creative idea & solution
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
Digital PR can be really f*cking hard
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
Some campaigns fail, and that’s okay
@katherynrwatson@kaizen_agency
It’s how you turn it around that
matters
@katherynrwatson@kaizen_agency
Reworking Pivoting
◆ Repitching
& position
◆ Look at the
story
◆ Mix up
headlines
◆ Reprospect
◆ New data
metric
◆ Extra
asset
◆ Angle
sidestep
◆ Change
the visual
kaizen.co.uk@kaizen_agency kaizen.co.uk@kaizen_agency
A yellow hat wearer in PR is able to
pivot a campaign to deliver results
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
The black hat wearer IS NOT the
bearer of bad news
@katherynrwatson@kaizen_agency
Think about the P.O.V from each of
these people
The brand The piece
The audience The publication
@katherynrwatson@kaizen_agency
If this link isn’t obvious, start again
The brand The piece
The audience The publication
@katherynrwatson@kaizen_agency
@katherynrwatson@kaizen_agency
Pepsi failed
The brand The piece
The audience The publication
Found it insensitive
Link between activism
and soft drinks?
Was culturally
inappropriate
Scrutinised the advert
to the tiniest detail
kaizen.co.uk@kaizen_agency kaizen.co.uk@kaizen_agency
A black hat wearer protects their
clients’ brand identity at all costs
@katherynrwatson@kaizen_agency
Forget putting people into ‘boxes’
@katherynrwatson@kaizen_agency
You’re most likely already a unicorn
@katherynrwatson@kaizen_agency
To summarise, a PR unicorn:
Offers a creative solution
Can pivot a campaign
Protects brand identity
Uses data for storytelling
Trusts their gut instinct
Asks all the right questions
kaizen.co.uk@kaizen_agency
THANK YOU
www.kaizen.co.uk
Get in touch with us!
katheryn.watson@kaizen.co.uk
@katherynrwatson

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