2. “ a process by which an organization responds to employee needs by developing mechanisms to allow them to share fully in making the decisions that design their lives at work” QWL definition
3. QWL is defined as the favorable working conditions and environment of employees benefits, employees’ welfare and management attitudes towards operational workers as well as employees in general
4. QWL includes job security, job satisfaction, better reward system, employee benefits, employee involvement and organizational performance
5. QWL Measurement Employee job satisfaction Wage policy Company policies union
6. Job Safety & Security Not Afraid For Losing Job Satisfied With Provident Fund Supportive Supervisor Satisfied With Work Related Technology Job satisfaction
7. Wage Policy Wage Link With Knowledge, Skill & Ability Labor Wage Determined By Market Rates Performance Evaluated & Rewarded Satisfaction with performance related pay Measurement
8. Company Policies Duty & Responsibility Is Clear Worker Aware Of Company Policy Clear Work Direction Workers are punished for mistakes
9. Union Union Member Worker association is part of management
