Introduction to emotional intelligence, Salovey-Mayer model of EI, IQ vs EQ, the importance of EI, how to improve EI

1. EMOTIONAL INTELLIGENCE

2. What are
emotions?
• Emotions are defined as a complex state of feeling
that influence physical and psychological changes
that in turn, influence our thought and behavior.

3. Why is it
important to
understand
emotions?
• Emotional awareness helps us know what we need
or want.
• They help us relate to other people.
• They help us keep healthy relationships with our
friends and family members.
• They improve our quality of life.
• They help us get more successful.

4. What is emotional
intelligence?
• The ability to identify, assess,
perceive, and process
emotional information and
use it in reasoning and other
cognitive activities.
• The level of an individual’s
emotional intelligence is
represented as a standardized
score on a test, known as the
emotional quotient (EQ).
• “Emotional Intelligence” was
coined by Peter Salovey and
John Mayer.
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5. Salovey-Mayer
model of EI
• According to Salovey and Mayer, Emotional
Intelligence is the ability to process
information about your own emotions and
other people’s.
• For a person to be classified as emotionally
intelligent, he must possess four abilities.

6. Correct
perception of
emotions
• The person must be correctly able
to identify emotions, either by
facial expressions or by posture.
• This perception is completely
nonverbal.
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7. Emotional facilitation
of thinking
• The ability to use emotions in
order to aid in decision-making.
• Using emotions to make decisions
can have both positive and
negative effects.
• Anger, excitement, fear, etc.

8. Understanding
emotions
• The ability to understand emotions, to
comprehend the transition between different
emotional states.
• Standing in the rain- annoyance
• Waiting in the rain- frustration

9. Management
of emotions
The ability to manage emotions
effectively in order to complete a
task or achieve a goal.
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10. Importance of
Emotional Intelligence
• Smart people make it far, but those who
aren’t smart make it just as far, if not
further.
• In sports, only those athletes who can
effectively control their emotions can
push themselves beyond their limits.
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11. Importance of
Emotional
Intelligence
Performance at work: EI helps us navigate the social complexities
of our workplaces. Interviews also test our EI more than
intelligence.
Mental health: Managing our emotions effectively can help
reduce stress. Emotional intelligence is vital in maintaining our
mental health.
Physical health: Not managing your stress properly can negatively
affect physical health. Ramifications could include raised blood
pressure, cardiovascular disease, suppressed immune systems and
accelerated aging process.
Personal relationships: When you can control and manage your
emotions well, you can properly express yourself about how you
feel, and even understand how others are feeling.

12. IQ vs EQ: Which is better?
• IQ, otherwise known as the Intelligence quotient, is the score derived from a standardized test to
determine the level of intelligence.
• EQ, or Emotional quotient on the other hand, is a score that indicates a person’s level of emotional
intelligence.
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13. IQ vs EQ: Which is better?
• Both are equally important to a person in life. IQ measures
our intelligence, our capacity for problem-solving and
logical reasoning, whereas EQ measures our ability to
comprehend emotions, empathy, self-awareness, and our
ability to interact with other people.

14. • A person with a high IQ would try
to use intelligence to win over
people. In an argument, a scientist
would try to make people believe
him using facts.
• On the other hand, a businessman
would try to sell his ideas by
trying to negotiate with people, by
trying to appeal to their needs.
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15. IQ vs EQ: Which is better?
• The Harvard Business Review calls emotional intelligence as one of the most influential business
ideas of the decade.
• Research done by Carnegie Institute of Technology reveals that 85% of the financial success is due
to how well a person can communicate their ideas, negotiate, and lead.

16. IQ vs EQ: Which is better?
• Nobel laureate Daniel Kahneman quotes:
People would rather do business with a person they like and trust,
rather than someone they don’t, even if the likeable person is offering a
lower quality product at a higher price.
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17. IQ vs EQ: Which is better?
Neither is better, but both are necessary.

18. How to improve
EI?
• There are 5 key skills that must be practiced in order to improve upon your emotional
intelligence:
Reduce stress of the moment
Don’t let your emotions overwhelm you
Connect with others on an emotional level using nonverbal communication
The ability to use humor and play to deal with challenges
Relax and re-energize

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