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NIK SUBRAMANIAN
Managing Partner
nik@kantify.com
www.kantify.com
Enabling retailers to unlock the value of their data
WHY ARTIFICIAL
INTELLIGENCE IS A GAME
CHANGER FOR RETAIL
2KANTIFY
ABOUT US
We help retailers to
unlock the value of
their data.
Our Mission
3KANTIFY
GENESIS
BEST START-UP
YOUNG
INNOVATING
COMPANY
FINALIST RBC
LAUREATE 2016
4KANTIFY
WHY UNLOCK THE VALUE OF RETAIL DATA
A retailer using big data to the full
could increase its operating
margin by more than 60 percent.
“
2012
McKinsey & Company
5KANTIFY
GROWTH OF DATA
EXTERNAL DATA
• Competitors’ prices
• Competitor’ assortments
• Contextual data
(meteorological,…)
• Other retailers’ data.
• …
INTERNAL
DATA
• Payment systems
• E-commerce transactions
• Digital marketing data
• Product data
• Consumer data
• …
6KANTIFY
WHY UNLOCK THE VALUE OF RETAIL DATA
In 2020 merchant leaders will be
algorithms, prompting the top 10
retailers to cut their central
merchandising workforce by up to
1/3.
“
2016
Gartner
7
WHAT
IS MACHINE LEARNING
8WHAT IS MACHINE LEARNING
AUTONOMOUS VEHICLES
Source: Stanford
9WHAT IS MACHINE LEARNING
MEDICAL AND LEGAL INTELLIGENCE
Source: IBM
10WHAT IS MACHINE LEARNING
CUSTOMER BEHAVIOR APPLICATIONS
Source: Netflix
11WHAT IS MACHINE LEARNING
A PARADIGM SHIFT
DATA
COMPUTER
PROGRAM
OUTPUT
DATA
COMPUTER PROGRAM
OUTPUT
TRADITIONAL
PROGRAMMING
MACHINE
LEARNING
12
WHERE
MACHINE LEARNING CAN BE USED
13WHERE CAN MACHINE LEARNING BE USED
SOME APPLICATIONS FROM KANTIFY
PERSONALIZED
RECOMMENDATIONS
SHOW THE RIGHT PRODUCT TO THE
RIGHT CUSTOMER
PERSONALIZED
DISCOUNTS
OFFER THE RIGHT INCENTIVE TO EACH
CUSTOMER
DYNAMIC PRICING
SET THE RIGHT PRICE FOR EACH
PRODUCT
MARKETING
ORCHESTRATION
SEND THE RIGHT MESSAGE TO THE
RIGHT CUSTOMER AT THE RIGHT TIME
OPTIMIZED
INVENTORY
BUY THE RIGHT PRODUCTSIN THE
RIGHT QUANTITIES
14
HOW
MACHINE LEARNING CAN BE USED
15HOW CAN MACHINE LEARNING BE USED
THREE MODELS
INTELLIGENCE AUGMENTATION AUTOMATION
Give insights Propose Actions Take Actions
16
CHALLENGES
OF MACHINE LEARNING
17CUSTOMER ACCEPTANCE
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Sales associates know what's in my wish basket
Feedback from friend on items I'm considering
Recommendations based on social media activity
Sales associates know about my preferences
Personalized Promotions
Website tailored to who I am
Complimentary Items
Personalized Recommendations
Cool Neutral Creepy
MACHINE LEARNING IS COOL – AS LONG AS YOU DON’T MIX CHANNELS
OMNICHANNEL
INTELLIGENCE IS
STILL (KINDA) CREEPY
Source: Accenture
BETTER SERVICE
IS COOL
18TRUSTING THE MODEL
MODERN TECHNIQUES ALLOW TO OPEN UP A BLACK BOX
Source: “Why Should I Trust You?” Explaining the Predictionsof Any Classifier
– Ribeiro, Singh & Guestrin, 2016
19
USE YOUR DATA
TODAY
Start by getting in touch
nik@kantify.com - +32 478 60 25 80

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Why Artificial Intelligence is a Game Changer for Retail Data

  • 1. 1 NIK SUBRAMANIAN Managing Partner nik@kantify.com www.kantify.com Enabling retailers to unlock the value of their data WHY ARTIFICIAL INTELLIGENCE IS A GAME CHANGER FOR RETAIL
  • 2. 2KANTIFY ABOUT US We help retailers to unlock the value of their data. Our Mission
  • 4. 4KANTIFY WHY UNLOCK THE VALUE OF RETAIL DATA A retailer using big data to the full could increase its operating margin by more than 60 percent. “ 2012 McKinsey & Company
  • 5. 5KANTIFY GROWTH OF DATA EXTERNAL DATA • Competitors’ prices • Competitor’ assortments • Contextual data (meteorological,…) • Other retailers’ data. • … INTERNAL DATA • Payment systems • E-commerce transactions • Digital marketing data • Product data • Consumer data • …
  • 6. 6KANTIFY WHY UNLOCK THE VALUE OF RETAIL DATA In 2020 merchant leaders will be algorithms, prompting the top 10 retailers to cut their central merchandising workforce by up to 1/3. “ 2016 Gartner
  • 8. 8WHAT IS MACHINE LEARNING AUTONOMOUS VEHICLES Source: Stanford
  • 9. 9WHAT IS MACHINE LEARNING MEDICAL AND LEGAL INTELLIGENCE Source: IBM
  • 10. 10WHAT IS MACHINE LEARNING CUSTOMER BEHAVIOR APPLICATIONS Source: Netflix
  • 11. 11WHAT IS MACHINE LEARNING A PARADIGM SHIFT DATA COMPUTER PROGRAM OUTPUT DATA COMPUTER PROGRAM OUTPUT TRADITIONAL PROGRAMMING MACHINE LEARNING
  • 13. 13WHERE CAN MACHINE LEARNING BE USED SOME APPLICATIONS FROM KANTIFY PERSONALIZED RECOMMENDATIONS SHOW THE RIGHT PRODUCT TO THE RIGHT CUSTOMER PERSONALIZED DISCOUNTS OFFER THE RIGHT INCENTIVE TO EACH CUSTOMER DYNAMIC PRICING SET THE RIGHT PRICE FOR EACH PRODUCT MARKETING ORCHESTRATION SEND THE RIGHT MESSAGE TO THE RIGHT CUSTOMER AT THE RIGHT TIME OPTIMIZED INVENTORY BUY THE RIGHT PRODUCTSIN THE RIGHT QUANTITIES
  • 15. 15HOW CAN MACHINE LEARNING BE USED THREE MODELS INTELLIGENCE AUGMENTATION AUTOMATION Give insights Propose Actions Take Actions
  • 17. 17CUSTOMER ACCEPTANCE 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Sales associates know what's in my wish basket Feedback from friend on items I'm considering Recommendations based on social media activity Sales associates know about my preferences Personalized Promotions Website tailored to who I am Complimentary Items Personalized Recommendations Cool Neutral Creepy MACHINE LEARNING IS COOL – AS LONG AS YOU DON’T MIX CHANNELS OMNICHANNEL INTELLIGENCE IS STILL (KINDA) CREEPY Source: Accenture BETTER SERVICE IS COOL
  • 18. 18TRUSTING THE MODEL MODERN TECHNIQUES ALLOW TO OPEN UP A BLACK BOX Source: “Why Should I Trust You?” Explaining the Predictionsof Any Classifier – Ribeiro, Singh & Guestrin, 2016
  • 19. 19 USE YOUR DATA TODAY Start by getting in touch nik@kantify.com - +32 478 60 25 80