A Look at Software Built for Top-Down Improvement

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A webinar presented by Jeff Roussel of KaiNexus: Join us for a brief KaiNexus demo focusing on key elements of using technology to support top-down improvement, including: Rolling out a Standard Improvement Methodology Problem-Solving Tools Managing PDSA / A3 / DMAIC in KaiNexus Rapid Improvement Events / Kaizen Events

Negócios

Software Built for Top-Down
Improvement
with
Jeff Roussel
KaiNexus | VP Sales
jeff.roussel@kainexus.com
@jeffroussel

Agenda & Logistics
• Presentation (25 minutes)
• Q&A (5 minutes)
–Use the GoToWebinar
Meeting Panel to
submit a question at
any time
• Recording link & notes will be sent via email
– Or, see “handouts’” in the GoToWebinar control panel

Spread Continuous Improvement
The KaiNexus Mission:

Spread Continuous Improvement
KaiNexus empowers leading organizations in every industry to
start, spread and sustain their improvement cultures.
Wherever you are in your improvement journey, KaiNexus will help
you take it to the next level with unprecedented visibility,
communication and standardization.

Typical CI Challenges
Leadership
Behaviors
Processes Technology

Connecting Reporting
to Collaboration
• Focused on Operations
• Day to Day Workflow
• Proactive Notifications
• Knowledge Repository
• Enhance Communication
• Focus on Strategic Reporting
• Visibility into Current State
• Data-Driven Decisions
• Standardize Metrics and KPIs
• Connect Initiatives to Goals

Focus Areas
- Establish organizational strategy
- Associate system work with strategic pillars
- Provide leadership with visibility into current state
- Ensure progress is being made towards objectives
- Identify issues and bottlenecks.
1. Strategy Deployment

Top-Down Improvement
Initiated by Management
Limited Participants
Periodic Frequency
Larger Scope
Often Requires Specialization

KaiNexus Benefits
Increased Visibility
Easy Collaboration
Develop Project Standards
Track Impact
Create a Knowledge Repository

KaiNexus Key Concepts
Network
Templates
Roles
Resolution
Dashboards

KaiNexus’ Impact on Continuous Improvement
• 20,100 Quality Improvements
• 5,500 Safety Improvements
• 16,800 Satisfaction Improvements
• 5 out of 100 ideas have an impact of $5,000 or more
• 1 out of 100 ideas have an impact of $50,000 or more
$1.611 B
Total Financial
Impact
$26,500
Avg. Impact /
Improvement
$65,200
Impact / Active
User
60,600
Implemented
Improvements
76%
of Ideas Result
in Change
95% of customers receive 100% ROI with 1 improvement
Customers increase the opportunities for improvement they receive to
more than 2 improvements per employee per year

Register at www.KaiNexus.com/webinars
May 7: Pets and Vets: Applying Lean in Unexpected Places
May 24: Strategy Deployment Software Demo
Upcoming Webinars

www.KaiNexus.com/podcasts
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Presented September 7 from 1:00 pm - 2:00 pm ET Presented by Paul Critchley, President & Lean Consultant at New England Lean Consulting View recording (after Sept 7) here: https://www.kainexus.com/continuous-improvement/the-importance-of-storytelling-in-continuous-improvement/webinar/thanks Telling stories is one of the most powerful methods that leaders have to influence, teach, and inspire people. Beyond numbers, goals, and KPIs, stories help to convey the culture and the values that can unite and inspire everyone within the workplace. In this webinar, we’ll learn more about how storytelling can help garner support for Lean and Continuous Improvement by making it more tangible and more relatable for those faced with practicing it. Paul Critchley is the President and Lead Consultant here at New England Lean Consulting. With over 20 years of experience in organizational leadership, Paul is an internationally-recognized thought leader on using employee engagement and continuous improvement to improve business’ top and bottom lines. Paul is a former Board Member of the Northeast Region of the Association for Manufacturing Excellence, and a proud supporter of several civic organizations in and throughout New England. He is passionate about Lean and creating organizational cultures that are sustainably engaged. He co-authored his first book – The Whole Professional – to bring a fresh perspective on Work/Life Balance and how individuals and organizations can work together to achieve greater levels of attainment for all. Paul holds a B.S. in Mechanical Engineering from Clarkson University, a M.S. in Management from Rensselaer Polytechnic Institute and a M.S. in Organizational Leadership from Quinnipiac University. He also is the holder of U.S. Patent 5,927,868

The Importance of Storytelling in Continuous Improvement KaiNexus

KaiNexus

June 27 from 1:00 pm - 2:00 pm ET Presented by Mark Graban In this talk, you will learn and hear stories about: · Why it’s important to admit mistakes to ourselves · How to reflect on mistakes without being too hard on ourselves · How to prevent repeating our mistakes · Key leader behaviors that create a culture where it’s safe for people to admit mistakes Our presenter, Mark Graban, is a Senior Advisor for KaiNexus… and he just had his 11th KaiNexiversary. Mark is the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen. His most recent book is Measures of Success: React Less, Lead Better, Improve More. He is also the creator and editor of the anthology book Practicing Lean. Mark is the host of podcasts including “Lean Blog Interviews,” “Habitual Excellence, Presented by Value Capture,” and “My Favorite Mistake.” Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.

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KaiNexus

As presented by Mark Graban at KaiNexicon 2022. Description In this talk, you will learn and hear stories about: Why it’s important to admit mistakes to ourselves How to reflect on mistakes without being too hard on ourselves How to prevent repeating our mistakes Key leader behaviors that create a culture where it’s safe for people to admit mistakes You can access notes and links related to the talk here: https://www.markgraban.com/KaiNexus2022/

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1. Software Built for Top-Down Improvement with Jeff Roussel KaiNexus | VP Sales jeff.roussel@kainexus.com @jeffroussel

2. Agenda & Logistics • Presentation (25 minutes) • Q&A (5 minutes) –Use the GoToWebinar Meeting Panel to submit a question at any time • Recording link & notes will be sent via email – Or, see “handouts’” in the GoToWebinar control panel

3. Spread Continuous Improvement The KaiNexus Mission:

4. Spread Continuous Improvement KaiNexus empowers leading organizations in every industry to start, spread and sustain their improvement cultures. Wherever you are in your improvement journey, KaiNexus will help you take it to the next level with unprecedented visibility, communication and standardization.

5. Typical CI Challenges Leadership Behaviors Processes Technology

6. Connecting Reporting to Collaboration • Focused on Operations • Day to Day Workflow • Proactive Notifications • Knowledge Repository • Enhance Communication • Focus on Strategic Reporting • Visibility into Current State • Data-Driven Decisions • Standardize Metrics and KPIs • Connect Initiatives to Goals

7. Focus Areas

8. Focus Areas - Establish organizational strategy - Associate system work with strategic pillars - Provide leadership with visibility into current state - Ensure progress is being made towards objectives - Identify issues and bottlenecks. 1. Strategy Deployment

9. Focus Areas - Establish organizational strategy - Associate system work with strategic pillars - Provide leadership with visibility into current state - Ensure progress is being made towards objectives - Identify issues and bottlenecks. - Manage critical Goals and Projects initiated by leadership - Select the appropriate resources to lead and participate in initiatives - Create standards for collaboration and measuring impact 1. Strategy Deployment 2. Top-Down Improvement

10. Focus Areas - Establish organizational strategy - Associate system work with strategic pillars - Provide leadership with visibility into current state - Ensure progress is being made towards objectives - Identify issues and bottlenecks. - Manage critical Goals and Projects initiated by leadership - Select the appropriate resources to lead and participate in initiatives - Create standards for collaboration and measuring impact - Engage team members to identify opportunities to improve - Implement suggestions to help departments achieve goals - Develop a sustained culture of improvement 1. Strategy Deployment 2. Top-Down Improvement 3. Bottom-Up Improvement

11. Top-Down Improvement Initiated by Management Limited Participants Periodic Frequency Larger Scope Often Requires Specialization

12. KaiNexus Benefits Increased Visibility Easy Collaboration Develop Project Standards Track Impact Create a Knowledge Repository

13. KaiNexus Key Concepts Network Templates Roles Resolution Dashboards

14. KaiNexus’ Impact on Continuous Improvement • 20,100 Quality Improvements • 5,500 Safety Improvements • 16,800 Satisfaction Improvements • 5 out of 100 ideas have an impact of $5,000 or more • 1 out of 100 ideas have an impact of $50,000 or more $1.611 B Total Financial Impact $26,500 Avg. Impact / Improvement $65,200 Impact / Active User 60,600 Implemented Improvements 76% of Ideas Result in Change 95% of customers receive 100% ROI with 1 improvement Customers increase the opportunities for improvement they receive to more than 2 improvements per employee per year

15. Register at www.KaiNexus.com/webinars May 7: Pets and Vets: Applying Lean in Unexpected Places May 24: Strategy Deployment Software Demo Upcoming Webinars

16. Other Resources

17. www.KaiNexus.com/podcasts • Subscribe via: • iTunes • Google Play • Stitcher KaiNexus Podcasts

18. Q&A

A Look at Software Built for Top-Down Improvement

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A Look at Software Built for Top-Down Improvement