2. Content
1
What is a manager?
2
What does a manager do?
3
How to be a successful manager?
3. What is a manager ?
• Basic meaning : a person who’s in
charge of everything.
Ex: a principal, a director, a president...
• In business : manager is a person
who is in charge of a business a shop/
store, a company or an organization
4. What is a manager ?
Ex: In a company
GERERAL MANAGER
GERERAL MANAGER
Manager Manager Manager
Manager
of of of
of
R&D Dep Marketing Advertising
HR Dep Dep Dep
5. What does a manager do ?
Set objectives
Organize
Motivate & communicate
Measure
Develop people
7. Organize
Analyze activities, divide and classify the
works into manageable jobs , select the
right people for the right jobs
analytical ability and
understanding of human beings
8. Motivate & communicate
• Encourage the staff to complete their
mission happily and effectively
• Communicate skills: listening, speaking,
reading and writing
social skills .
9. Measure
Measure the performance of the staff and
the developing process of the organisation
in relation to the set targets
analytical ability
10. Develop people
People are the
company’s most
important assets,
and it is up to the
managers to
develop those
assets .
11. Qualities of a successful manager
• Leadership: the highest quality of a true
leader is inspiring other to reach the highest
of their ability.
• Vision: the ability to be the visionary for the
people who are working under them.
12. How to be a successful manager ?
• Delegate
• Don't criticise
• Let people make mistakes
• Be friendly and approachable
• Admit your mistakes
• Acknowledge your staff
• Treat everyone equally