This document provides an overview of the Information and Knowledge Management Society (iKMS) in Singapore. It discusses iKMS's mission to increase awareness and application of knowledge management practices. It also outlines iKMS's activities and initiatives over time, including an annual conference, masterclasses, and knowledge sharing events. The document advocates that knowledge management requires changes in leadership, learning, and knowledge behaviors to be fully effective at the individual, team, and organizational levels.

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LEADERSHIP, LEARNING &
KNOWLEDGE MANAGEMENT
KARUNA RAMANATHAN
PRESIDENT
INFORMATION & KNOWLEDGE MANAGEMENT
SOCIETY, SINGAPORE
17 MAR 2015
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OVERVIEW
Part 1: About iKMS
Part 2: Drivers of Change
Part 3: Implementation Ideas
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OUR MISSION
To increase the awareness, understanding
and application of information and
knowledge strategies, knowledge
management systems, processes and
practices, so as to strengthen learning,
productivity and innovation in
organisations in Singapore.
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WHO WE ARE?
- Non-profit organisation
- Governed by iKMS Constitution
- Generate revenue through membership subscription
- Executive Committee (elected for 2 years term at alternate
AGM) ( President, 2 VPs, 1 Secretary, 1 Treasury, 9 members)
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OUR MEMBERS
Commercial members:
Corporate members:
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IKMS ROADMAP & MILESTONES
Resources
2013-2014
Standard/
Benchmarking
KM Activities
Academic Journal KM Special Report Quarterly
Newsletter
Social Media
KM Singapore
Perspective
E-Newsletter
(blog)
Technology
Platform
KM Excellence Awards
WDA-KM
Competency
Framework
KM Practices
from Global
Network’s
Partners
Annual KM Conference
(2009- Present)
KM Clinic/
Eventing Talk
Masterclasses AGM KMGN 2013
Membership Mgt Portal &
Website
Sharepoint –
Revamped Website
iKMS Intranet
Doc Portal Revamped
KMSG13
Revamped
Social Media
2000 - 2012
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EXAMPLE – PHOTOS (RECORD)
Singapore
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The Ship is a
COMPLICATED
system!
Does training
equal knowledge?
How much can
one really know?
Especially when
there is so much
to know!
LEADERSHIP & KNOWLEDGE
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Naval Operations
are COMPLEX!
How do teams
create knowledge?
How can the
Leader better lead
his/her team?
Especially when
he/she clearly
cannot know
everything!
LEADERSHIP & KNOWLEDGE
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The Sea is
UNCERTAIN
given tides,
currents,
pressure, wind,
cloud and swell.
How does the
Leader behave
when clearly he/
she will know
very little. How
does he/she lead
hundreds of
crew members?
LEADERSHIP & KNOWLEDGE
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Environment
Marketplace Requirements
for Success
Business Imperatives
Organisational Imperative
Cultural Imperatives
Leader and Employee
Behavior
Leader and Employee
Mindset
Drivers of Change in Organisations
Ackerman
and
Anderson,
2002
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informa�on
&
knowledge
Management
Society.
All
right
reserved
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We
need
more
than
tradi�onal
KM
Audits,
Strategies
and
Masterplanning
to
really
get
people
to
lead,
learn
and
grow
their
knowledge!
WHAT
BELIEFS,
ATTITUDES
&
BEHAVIORS
DO
LEADERS
&
EMPLOYEES
HAVE
TOWARDS
KNOWLEDGE?

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ETHOS
LOGOS
PATHOS
We
believe
people
whom
we
RESPECT
CREDIBILE
Persuading
by
appealing
to
EMOTIONS
EMOTIONAL
LOGICAL
Persuading
by
the
use
of
REASON
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knowledge
Management
Society.
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right
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LEADERSHIP
KNOWLEDGE
LEARNING
Unlocking
Knowledge
Workers
as
Knowledge
Leaders
in
Knowledge
Organisa�ons!
KNOWLEDGE
LEARNING
LEADERSHIP
ORGANISATIONAL
EFFECTIVENESS
ORGANISATIONAL
HEALTH
(RESPECT)
(REASON)
(EMOTIONS)
KM
&
ORGANISATIONAL
DEVELOPMENT
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Management
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WWAAYYSS OOFF OORRGGAANNIISSIINNGG FFOORR WWOORRKK
Workplan/Boundary
Management
“I was directed to
complete this, so I do this,
you do that, lets get it
done”
Matrix Organisation
“Based on your work
responsibilities/scope,
you will work for him/her
and also for me, give
your time and get it
done ”
Collaborative Groups
“Everyone knows better,
lets all get together to
discuss what we need to
do”
Engagement
Performance
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Agile “Knowledge
Based” Teams
“These are the best
people, based on their
experience and expertise,
to get this done”
“ORGANISATIONALEFFECTIVENESS”
“ORGANISATIONAL HEALTH”
USING THE 3 CHANGE LEVERS TO
STRENGTHEN KM CHANGE INITIATIVES
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LEADERSHIP LEARNING KNOWLEDGE
ORGANISATION -Sponsorship
-Strategy
-Ownership
-Climate &
Conditions
-Stories
-System
-Resources
-Repositories
-Documentation
-Narratives
TEAM/
WORK
GROUP
-Coaching
-Facilitation
-Mentoring
-After Action
Reviews
-Project Planning
-Timeouts/Retreats
-Lessons Learnt
-Stories
INDIVIDUAL -Reflection -E-Learning content
& tools
-Expertise
-Tacit Knowledge
-Stories

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CHANGE STARTS WITH ME!
How can I LEAD and LEARN
better, for more effective KM
in my organisation?
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