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Areas of Focus 
• Traffic generation 
• Website conversion strategy 
• Lead nurturing
Traffic Generation 
• Pay-per-click advertising 
• Email marketing 
• Search engine optimization
Pay-per-click Advertising 
Bid on relevant 
keywords on search 
engines for prime 
placement:
Pay-per-click Advertising 
Focus on term 
relevancy, not 
popularity: Vacation 
West coast vacation 
tour package
Pay-per-click Advertising 
It might seem obvious, but where you link matters. 
General rules of thumb: 
• Linking directly to a homepage is not ideal 
• Reducing on-page options is key to higher conversion rates 
• Custom landing pages for each campaign are preferable 
• Obvious calls-to-action vital
Anatomy of an Effective 
Landing Page 
Simplified header devoid of distraction 
Clear title/headline that references the 
PPC ad copy 
Succinct overview of the product/offer 
(video generally increases engagement 
and conversion rate) 
Supporting information that answers key 
questions and builds credibility 
Lead capture form and call-to-action
The complexity of the lead 
capture form will lower 
conversion rate, but increase lead 
quality/sales readiness. 
More on this later… 
Lead Capture Forms
Email Marketing 
Email marketing remains the most 
effective form of digital 
marketing, as long as the 
database targeted is relevant.
Email Marketing 
Two Ways to Build a Relevant Email Database 
• Organic (non-paid) and paid traffic signing up for email 
updates via your website 
• A sponsored email send to a third party database. Examples: 
– Travelzoo 
– Dunhill Travel Deals 
– Smarter Travel Media 
– Etc. 
Never, ever purchase an email database.
Email Marketing 
Sending Email Campaigns: 
Choose a Vendor 
• Campaign Monitor 
• Mailchimp 
• ExactTarget 
• ConstantContact 
• HubSpot
Search Engine Optimization 
Search Engine Optimization refers to enhancing the 
placement of a website’s link (or links) in a set of search 
results for a certain keyword or set of keywords.
Search Engine Optimization 
Paid links 
Organic (non-paid) links
Search Engine Optimization 
Factors Affecting Search Results Placement Inbound links (links from other 
websites) 
• On-page optimizations – titles, headlines, descriptions, in-page content 
written to capitalize on certain keyphrases 
• Quality content 
Recommended reading: 
– SEOMoz 
– HubSpot Blog 
– Matt Cutts’ weblog
Website Conversion Strategy 
You have traffic. Great! Now what? 
• Key Performance Indicators (KPIs) 
• Lead generation strategies
Website Conversion Strategy 
Key Performance Indicators (KPIs) 
It’s important to set goals in order to measure and improve website performance. 
• Conversion rate: 
Percentage of visitors who take a key action on-site 
• Bounce rate: 
Percentage of visitors who exit the website without continuing 
• Others: 
Traffic (new and new versus returning), phone call volume, 
time on site (engagement)
Website Conversion Strategy 
Reporting 
Google Analytics
Website Conversion Strategy 
Lead Generation Strategies 
Plan for two types of leads: 
• Marketing qualified 
• Sales qualified
Website Conversion Strategy 
Marketing Qualified Leads 
Relevant calls-to-action:
Website Conversion Strategy 
Sales Qualified Leads 
Relevant calls-to-action:
Lead Nurturing 
You have leads. Amazing! Now what? 
• Broadcast emails 
• Automated email workflows
Lead Nurturing 
Broadcast Emails 
Announce special promotions 
or news-worthy items via 
email on a routine basis. Give 
your audience a reason to 
return and interact with your 
website.
Lead Nurturing 
Automated Email Workflows 
Send a specific email, or series of emails, 
to leads based on their qualification 
status/stage in the buying process.
Automated Email Workflows 
Sales Funnel 
Awareness 
1) Welcome 2) Brochure 
Interest 3) What’s Included 4) Destinations 5) Hotels 
Desire 
Customer 
6) Price Breakdown 7) Planning Help 
8) Confirmation 9) Ancillary Products 10) Referral/Review
Lead Nurturing 
Automated Email Workflows 
Leads can skip sections of the funnel 
based on engagement/site interactions.
Lead Nurturing 
3) What’s Included 4) Destinations 5) Hotels
Lead Nurturing 
Directly to Sales

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MAV_DigitalStrategy

  • 1.
  • 2. Areas of Focus • Traffic generation • Website conversion strategy • Lead nurturing
  • 3. Traffic Generation • Pay-per-click advertising • Email marketing • Search engine optimization
  • 4. Pay-per-click Advertising Bid on relevant keywords on search engines for prime placement:
  • 5. Pay-per-click Advertising Focus on term relevancy, not popularity: Vacation West coast vacation tour package
  • 6. Pay-per-click Advertising It might seem obvious, but where you link matters. General rules of thumb: • Linking directly to a homepage is not ideal • Reducing on-page options is key to higher conversion rates • Custom landing pages for each campaign are preferable • Obvious calls-to-action vital
  • 7. Anatomy of an Effective Landing Page Simplified header devoid of distraction Clear title/headline that references the PPC ad copy Succinct overview of the product/offer (video generally increases engagement and conversion rate) Supporting information that answers key questions and builds credibility Lead capture form and call-to-action
  • 8. The complexity of the lead capture form will lower conversion rate, but increase lead quality/sales readiness. More on this later… Lead Capture Forms
  • 9. Email Marketing Email marketing remains the most effective form of digital marketing, as long as the database targeted is relevant.
  • 10. Email Marketing Two Ways to Build a Relevant Email Database • Organic (non-paid) and paid traffic signing up for email updates via your website • A sponsored email send to a third party database. Examples: – Travelzoo – Dunhill Travel Deals – Smarter Travel Media – Etc. Never, ever purchase an email database.
  • 11. Email Marketing Sending Email Campaigns: Choose a Vendor • Campaign Monitor • Mailchimp • ExactTarget • ConstantContact • HubSpot
  • 12. Search Engine Optimization Search Engine Optimization refers to enhancing the placement of a website’s link (or links) in a set of search results for a certain keyword or set of keywords.
  • 13. Search Engine Optimization Paid links Organic (non-paid) links
  • 14. Search Engine Optimization Factors Affecting Search Results Placement Inbound links (links from other websites) • On-page optimizations – titles, headlines, descriptions, in-page content written to capitalize on certain keyphrases • Quality content Recommended reading: – SEOMoz – HubSpot Blog – Matt Cutts’ weblog
  • 15. Website Conversion Strategy You have traffic. Great! Now what? • Key Performance Indicators (KPIs) • Lead generation strategies
  • 16. Website Conversion Strategy Key Performance Indicators (KPIs) It’s important to set goals in order to measure and improve website performance. • Conversion rate: Percentage of visitors who take a key action on-site • Bounce rate: Percentage of visitors who exit the website without continuing • Others: Traffic (new and new versus returning), phone call volume, time on site (engagement)
  • 17. Website Conversion Strategy Reporting Google Analytics
  • 18. Website Conversion Strategy Lead Generation Strategies Plan for two types of leads: • Marketing qualified • Sales qualified
  • 19. Website Conversion Strategy Marketing Qualified Leads Relevant calls-to-action:
  • 20. Website Conversion Strategy Sales Qualified Leads Relevant calls-to-action:
  • 21. Lead Nurturing You have leads. Amazing! Now what? • Broadcast emails • Automated email workflows
  • 22. Lead Nurturing Broadcast Emails Announce special promotions or news-worthy items via email on a routine basis. Give your audience a reason to return and interact with your website.
  • 23. Lead Nurturing Automated Email Workflows Send a specific email, or series of emails, to leads based on their qualification status/stage in the buying process.
  • 24. Automated Email Workflows Sales Funnel Awareness 1) Welcome 2) Brochure Interest 3) What’s Included 4) Destinations 5) Hotels Desire Customer 6) Price Breakdown 7) Planning Help 8) Confirmation 9) Ancillary Products 10) Referral/Review
  • 25. Lead Nurturing Automated Email Workflows Leads can skip sections of the funnel based on engagement/site interactions.
  • 26. Lead Nurturing 3) What’s Included 4) Destinations 5) Hotels