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Technology changes how you deliver your mission
         Social Impact Program


              @barryoreilly

social-impact.thoughtworks.com
Who we are


                                     To better
                            Humanity through software…
                  and be a model 21st century socially responsible business

             Sustainable




                                          Excellence
                                          Software
                                           Champion
              Business




                                                                        Justice
                                                                        Social
Technology that’s driving change: These big 2



    !   Mobile
    !   Cloud
Mobile

!   Hard to visualize the growth, spread, ubiquity of the tech
   •    Fastest growing adoption of any technology, ever*
   •    Near ubiquitous access
   •    Nearing global usage saturation
            (80+% estimate, phone count)
PhoneCount.com
% Population covered by signal (2009)




source: mobiledevelopmentintelligence.com
% Market penetration (2010)




calculation: mobile connections / population
source: mobiledevelopmentintelligence.com
How does this change your operation?

!  Reach everyone
!  Have a conversation
!  Invert the power structure
Cloud

!   Mobile phones allow everyone to be heard—by contrast, the
   cloud lets organizations be everywhere at once.
!   Complex definitions aside—it allows one to create a signle
   technical operation that is accessible, visible and usable
   everywhere.
!   AND it encapsulates all the technical complexity needed so that it
   can be built, ran and managed by experts outside your
   organization.
!   Mobile is most powerful backed by Cloud—be everywhere and
   engage anyone.
What’s it mean to me?

!   Access to technology without needing to be technologists
     (it’s some one else’s problem)
!   Central management of remote infrastructure
     (it’s some one else’s problem)
!   Global reach
!   Global scale
!   Expertise and cost are barely barriers anymore
Put Mobile & Cloud Together and you can

!  Converse
!  Empower (and invert)
!  Reach
!  Scale scale scale
!  Taking offline on
Examples

! Motech Mobile Midwife
! CycleTel
! uReport
!  Yes Youth Can
Scale: Motech Mobile Midwife

! Grameen saw opportunity—studies showed the
  regular visits from community health workers to
  pregnant mothers improved health outcomes (lowered
  maternal mortality, improved neo-natal health)
!  Can’t send a community health workers to every
  pregnant woman [maybe should aim for?]
!  Can you get some of the benefit by reaching everyone
  via Mobile (SMS/Voice) AND target the community
  health workers attention to cases most in need
Scale: CycleTel
Empower & Reach: Yes Youth Can

!  A program to productively engage youth in rural
  areas
!  Build a sense of community
!  Provide community based lively hood opportunities
Converse & Empower: uReport
Balance Scale and Local innovation


                                                Country	





                                  Province	

                (districts)	





                         District	




           Villagee
How can you...

!  Extend your reach?
!  Scale your impact?
!  Empower the disempowered?
!  Invert the power structures?




                 #thoughtworks #sip

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Barry O'Reilly, Social Impact, Impact through innovation

  • 1. Technology changes how you deliver your mission Social Impact Program @barryoreilly social-impact.thoughtworks.com
  • 2. Who we are To better Humanity through software… and be a model 21st century socially responsible business Sustainable Excellence Software Champion Business Justice Social
  • 3. Technology that’s driving change: These big 2 !   Mobile !   Cloud
  • 4. Mobile !   Hard to visualize the growth, spread, ubiquity of the tech •  Fastest growing adoption of any technology, ever* •  Near ubiquitous access •  Nearing global usage saturation (80+% estimate, phone count)
  • 6. % Population covered by signal (2009) source: mobiledevelopmentintelligence.com
  • 7.
  • 8.
  • 9.
  • 10. % Market penetration (2010) calculation: mobile connections / population source: mobiledevelopmentintelligence.com
  • 11. How does this change your operation? !  Reach everyone !  Have a conversation !  Invert the power structure
  • 12. Cloud !   Mobile phones allow everyone to be heard—by contrast, the cloud lets organizations be everywhere at once. !   Complex definitions aside—it allows one to create a signle technical operation that is accessible, visible and usable everywhere. !   AND it encapsulates all the technical complexity needed so that it can be built, ran and managed by experts outside your organization. !   Mobile is most powerful backed by Cloud—be everywhere and engage anyone.
  • 13. What’s it mean to me? !   Access to technology without needing to be technologists (it’s some one else’s problem) !   Central management of remote infrastructure (it’s some one else’s problem) !   Global reach !   Global scale !   Expertise and cost are barely barriers anymore
  • 14. Put Mobile & Cloud Together and you can !  Converse !  Empower (and invert) !  Reach !  Scale scale scale !  Taking offline on
  • 15. Examples ! Motech Mobile Midwife ! CycleTel ! uReport !  Yes Youth Can
  • 16. Scale: Motech Mobile Midwife ! Grameen saw opportunity—studies showed the regular visits from community health workers to pregnant mothers improved health outcomes (lowered maternal mortality, improved neo-natal health) !  Can’t send a community health workers to every pregnant woman [maybe should aim for?] !  Can you get some of the benefit by reaching everyone via Mobile (SMS/Voice) AND target the community health workers attention to cases most in need
  • 18. Empower & Reach: Yes Youth Can !  A program to productively engage youth in rural areas !  Build a sense of community !  Provide community based lively hood opportunities
  • 20. Balance Scale and Local innovation Country Province (districts) District Villagee
  • 21. How can you... !  Extend your reach? !  Scale your impact? !  Empower the disempowered? !  Invert the power structures? #thoughtworks #sip