Julie Mesmer has over 10 years of experience in the hospitality industry, including roles as Assistant Recreation Manager at Four Seasons Orlando and Office Manager at Sammy Duvall Watersports Centre. She leads teams, oversees operations, and creates marketing strategies. Mesmer has strong communication, problem-solving, and adaptability skills. She holds a Bachelor's degree in Health Science and is proficient in various software programs.
1. Julie Mesmer
e-mail.: julie.m.mesmer@gmail.com Mobile.: (407) 470-9354
SUMMERY OF QUALIFICATIONS
Accomplished professional with over 10 years of experience within the hospitality industry with excellent oral and written
communication skills.Committed to continuous professional development with demonstrated expertise in the areas of
operations, financeand people management. Passionate,results-driven and a proven record of problem solving and
adaptability to the work environment.
PROFESSIONAL EXPERIENCE
Sammy Duvall Watersports Centre
Watersports Administrator
Leads Communication between employees, managers and owner
Assigns jobs and duties to staff.
Prepares reports, presentations, memorandums, proposals and correspondence.
Assists CFO with Payroll preparation.
Assists in thepreparation of department budgets and expenses Sales Analysis.
Creates/Implements new business and marketing strategies.
Schedules appointments and meetings.
Serves as the go-to for officeinquires and conflicts.
Tracks officesupply inventory and approves supply orders.
Monitors officeoperations.
Four Seasons Orlando at Walt Disney World Resort Aug 2015 – April 2016
Assistant Recreation Manager
Lead a team of 40 employees (Recreation Attendants and Pool Servers)
Overseeing and maintaining Four Season standards throughout5 Acres of Recreational faculties
Creating and maintaining the Food and Beverage forecastdata for the pools
Responsiblefor payroll,scheduling,labor forecastand performance
Created activities for resortguests (5K Race)
Partnering with multipleoutlets throughout the resort creating memorable and unique experience for guests
Sammy Duvall Watersports Centre Mar 2013 – Aug 2015
Office Manager/ Director of Concierge
Lead, coach and develop a team of 8 employees
Coordinateand manage reservations schedule
Provideimmediate guest recovery
Manage social media websites (Facebook,Twitter, and Instagram)
Creating marketing campaigns through social media
Maintain merchandiseinventory,pricing and new products
Create and implement new safety procedures and training programs
Design Media presentations for productknowledge for outside companies
Walt Disney World Company, Orlando – FL Jan 2005 – May 2014
Disney CruiseLine Vacation Agent: working as a customer servicerepresentative
Disney Vacation Club Operations Specialist(Chicago and Orlando):supporting the sales and Disney Vacation Club teams
Disney Vacation Club Sales Coordinator (Chicago):monitoring budget and financial results
Lifeguard Recreation Relief Coordinator:firstresponder for emergency situations and in chargeof the marina
operations
EDUCATION
2. Julie Mesmer
e-mail.: julie.m.mesmer@gmail.com Mobile.: (407) 470-9354
Kaplan University, Ft. Lauderdale – FL Jan 2014
Bachelors of Health Science with emphasis in Health and Wellness (Graduated - 3.1 GPA)
PROFESSIONAL TRAINING AND DEVELOPMENT
Proficientin MicrosoftWord,Excel, Publisher,Outlook & PowerPoint.
Proficientin Micros,Mac Keynote, Pages,Numbers, iPhoto, ipads and other Mac software
CPR/AED and FirstAid Certified