1. Joshua Eppel (419) 906-5630– eppeljoshua@gmail.com
402 Harrier Court
Durham, NC, 27713
Summaryof Experience
Charismatic, highly organized, and detail oriented professional who excels at taking on challenges
and exceeding goals. Proven ability to build long term relationships with co-workers through
establishment of a high level of confidence and trust while achieving results.
Professional Experience
C US T OM E R S E RV IC E / S ALE S AS S OC IAT E ..............................................................2011– 2015
Wal-Mart Coldwater, MI
Managed customer service, including anticipating customer needs/concerns, suggesting
alternatives while problem solving.
Performed inventory control procedures, product placement and pricing adjustments.
Ensured all tasks were performed in accordance to safety policies and procedures.
Trained new cashiers/stockers as requested
S A LE S AS S OC IAT E .............................................................................................................................2012– 2013
GameStop Coldwater, MI
Assisted customers in product selection while communicating sales strategies
Ensured smooth running of daily operations by managing inventory and customer
satisfaction
C OM PUT E R RE PA IR ....................................................................................................................2014– present
Freelance Work Coldwater, MI
Manage general repair of computer, and other, electronic devices
Negotiate pay for services performed while maintaining a trusted relationship with the
consumer
Communicated effectively withthe consumer by creating guidelines with specific
instructions forpricing, and a plan to achievethe intended goal as efficiently as possible.
Education
Associatesof Sciencein ComputerEngineering/Programming...............................................May2015
Kellogg Community College
Certifications/Skills
CompTIA A+
Microsoft: Win7, Vista, XP, Server 2012, system administration, group policies, office,
project
