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Responsive Marketing
Market Engagement on Steroids

@MolehillWeb
@MaxOnTheHill
Me, marketing, ins, outs.
• In 2013 Max celebrates 20 years of website experience.
• Background in management, logistics, IT, web & other nerdy things.
• Specialises in:
– Digital Engagement,
– Online Marketing, and
– Conversion Rate Optimisation
Me, marketing, ins, outs.
The difference
Has run bricks & mortar, manufacturing and distribution businesses – running several
complex and dynamic e-commerce sites catering to different market segments.
We’ve been our own web client.
Been successful, been broke –
know how important online marketing is to
achieve success for business owners,
their family, staff and life ... it’s not a game !!!
Me, marketing, ins, outs.
The difference
Has run bricks & mortar, manufacturing and distribution businesses – running several
complex and dynamic e-commerce sites catering to different market segments.

Been successful, been broke –
know how important online marketing is to
achieve success for business owners,
their family, staff and life ... it’s not a game !!!
General Outline
1. Why - Responsive Marketing?
2. What - Responsive Marketing?
3. How - Responsive Marketing?
Is it a match made in heaven ???
-- 15 minute question time –

Please write down or remember questions and ask during question time.
Why?
Why?
You must manage your reputation
and
engagement online.
Why?
You must manage your reputation
and
engagement online.
1.
2.
3.
4.
5.
6.
7.

Social Media
Social and Review Applications
Business Listings
Forums
News
Blogs
………. more
What?
What?
Responsive Marketing is near real time
optimisation and engagement
What?
Responsive Marketing is near real time
optimisation and engagement
1.
2.
3.
4.
5.
6.
7.

Social Media
Social and Review Applications
Business Listings
Forums
News / Blogs
Email / Newsletters
………. more
What?
How?
Monitor and set KPIs
.... Measure your Return On Investment

•
•
•
•
•

Discover & Monitor your market (persona, profile…)
Set Realistic and Measurable Goals
Gather the Right Data Needed
Monitor Your Goals Frequently
Use Your Data to Make Better Decisions

Data must be ACTIONABLE and RELEVANT
Free and Paid Tools
Monitor - Measure - Engage
1. Hootsuite,
2. Social Mention
3. Google Analytics
4. Crazy Egg
5. Lots ………
6. PLANNING
Free and Paid Tools
Monitor - Measure - Engage
1. Hootsuite,
2. Social Mention
3. Google Analytics
4. Crazy Egg
5. Lots ………
6. PLANNING
How do we quantify & plan?
... we have some nice tools to help us out.

from basic excel spreadsheets .........
At all times Responsive Marketing should be measurable.

Are we getting an ROI?
Data analysis holds the key to Successful Campaigns

Data Analysis

Improve

Compare to
Program

Compare to
Program

Improve

Data Analysis

“This is
not the
data you
are looking
for”
to complete marketing platforms
... with ongoing analysis and performance measurements.

......... every relevant action and interaction is tracked and measured
Responsive Marketing
Market Engagement on Steroids

Credits :
Content Marketing Institute, SavvyPanda, HubSpot,
Google, Marketing Land, Contagious, numerous
people & groups
.... the list just keeps going.

@MolehillWeb
@MaxOnTheHill

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Responsive Marketing - Market Engagement on Steroids

  • 1. Responsive Marketing Market Engagement on Steroids @MolehillWeb @MaxOnTheHill
  • 2. Me, marketing, ins, outs. • In 2013 Max celebrates 20 years of website experience. • Background in management, logistics, IT, web & other nerdy things. • Specialises in: – Digital Engagement, – Online Marketing, and – Conversion Rate Optimisation
  • 3. Me, marketing, ins, outs. The difference Has run bricks & mortar, manufacturing and distribution businesses – running several complex and dynamic e-commerce sites catering to different market segments. We’ve been our own web client. Been successful, been broke – know how important online marketing is to achieve success for business owners, their family, staff and life ... it’s not a game !!!
  • 4. Me, marketing, ins, outs. The difference Has run bricks & mortar, manufacturing and distribution businesses – running several complex and dynamic e-commerce sites catering to different market segments. Been successful, been broke – know how important online marketing is to achieve success for business owners, their family, staff and life ... it’s not a game !!!
  • 5. General Outline 1. Why - Responsive Marketing? 2. What - Responsive Marketing? 3. How - Responsive Marketing? Is it a match made in heaven ??? -- 15 minute question time – Please write down or remember questions and ask during question time.
  • 7. Why? You must manage your reputation and engagement online.
  • 8. Why? You must manage your reputation and engagement online. 1. 2. 3. 4. 5. 6. 7. Social Media Social and Review Applications Business Listings Forums News Blogs ………. more
  • 9.
  • 10. What?
  • 11. What? Responsive Marketing is near real time optimisation and engagement
  • 12. What? Responsive Marketing is near real time optimisation and engagement 1. 2. 3. 4. 5. 6. 7. Social Media Social and Review Applications Business Listings Forums News / Blogs Email / Newsletters ………. more
  • 13. What?
  • 14. How?
  • 15. Monitor and set KPIs .... Measure your Return On Investment • • • • • Discover & Monitor your market (persona, profile…) Set Realistic and Measurable Goals Gather the Right Data Needed Monitor Your Goals Frequently Use Your Data to Make Better Decisions Data must be ACTIONABLE and RELEVANT
  • 16. Free and Paid Tools Monitor - Measure - Engage 1. Hootsuite, 2. Social Mention 3. Google Analytics 4. Crazy Egg 5. Lots ……… 6. PLANNING
  • 17. Free and Paid Tools Monitor - Measure - Engage 1. Hootsuite, 2. Social Mention 3. Google Analytics 4. Crazy Egg 5. Lots ……… 6. PLANNING
  • 18. How do we quantify & plan? ... we have some nice tools to help us out. from basic excel spreadsheets .........
  • 19. At all times Responsive Marketing should be measurable. Are we getting an ROI? Data analysis holds the key to Successful Campaigns Data Analysis Improve Compare to Program Compare to Program Improve Data Analysis “This is not the data you are looking for”
  • 20. to complete marketing platforms ... with ongoing analysis and performance measurements. ......... every relevant action and interaction is tracked and measured
  • 21. Responsive Marketing Market Engagement on Steroids Credits : Content Marketing Institute, SavvyPanda, HubSpot, Google, Marketing Land, Contagious, numerous people & groups .... the list just keeps going. @MolehillWeb @MaxOnTheHill

Notas do Editor

  1. http://www.kunocreative.com/blog/bid/83802/5-Steps-for-Measuring-Marketing-Return-on-Investment-ROI