Crossover Transport Services (CTS) is a transportation company established in 2016 in Lesotho that provides taxi and shuttle services. CTS aims to become the most preferred transportation provider in the country through safe, reliable, and customer-focused service. Key services include school transportation, airport shuttles, and employee transportation. CTS has a team of experienced managers and technicians and maintains a fleet of vehicles to provide maintenance and repairs. The company aims to gain market share through quality service and marketing while treating customers and employees fairly.

1. CROSSOVER TRANSPORT SERVICES
(PTY) LTD
2016
TRANSPOTATION
K I N G S W A Y R O A D , M A P E T L A H O U S E R O O M 2 4 M A S E R U , L E S O T H O 1 0 0

2. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone:
(1)About
(2) Vision statement
(3)Mission statement
( 4) Business objective
(5) Our Services
( 6 ) Service Types
(7)Service by Schedule and Duration
( 8) Service by Package
(9)Maintenance and Repair Services
( 10 )The CTS team
(11)Officers and key employees
(12 )Personnel Plan
(13)Company Summary
(14 )Company strategy
(15)Risks
Safety Statement
(16) Acquiring Insurance
(17)Adequate facility
( 18)Business Registration
Safety Statement

3. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone:
ABOUT US
CTS is established in 2016/01/19 by visionary Basotho to serve people who are working and
diplomatic community and others by filling the ever increasing demand for modern taxi
services with quality service and standardized operation using its brand new vehicles and
trained man power.
We proudly serve the growing transportation needs in the Cities of Lesotho and surrounding
communities in Lesotho. Whether you require daily student transportation, charter services
for your group, sports team or industrial employee transportation to worksites; Crossover
Transport Services is dedicated to safe, reliable and courteous transportation services. Our
equipment includes a large fleet of school buses, sprinters, and quantum. We are proud to be
COR certified and industry-wide recognized by our safety standards.
Our team of talented, skilled professionals will ensure your expectations will always be met in
the safest manner. CTS is organized in a way to capture, maintain and uphold the trust of our
customer’s trough courteous, prompt and efficient services and to build a brand name that
characterizes modern and quality taxi services in the country and the region in general. This
will be ensured by continual improvement of our services to provide safe, convenient, reliable
and soothing comprehensive taxi services by friendly and knowledgeable professionals to
meet your taxi needs with its entirety.CTS, have a pledge to provide you with world class taxi
services 24/7 for all your stop, home, work and everywhere around this world .
CTS is a company established owing to the exhaustive survey on the ever increasing demand
for this modern service by customer of our country’s longest serving tour and Travel
Company.
Vision statement
To become the most preferred transport service provider in Lesotho.
To ensurethatwe workshand in hand with other transportation to improvelifestyle in transport
industry.

4. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone:
Mission statement
To deliver safe, easily accessible, reliable, customer focused and comfortable service through
the application of modern technology.
Businessobjective
>To provide a world class taxi service to passengers around Lesotho with a goal to exceed
customer’s expectation through continuous human skills development.
>To gain a 40% market share within the first three years of operation through an active
membership base, competitor buy-out, superior service as well as aggressive marketing
campaigns.
>To increase the profit margin by 10% per quarter steadily for the first three years of
operation.
>To establish a sustainable operation system that treats everyone fairly and serves society in
a socially and environmentally responsible manner.
>To work synergistically with the Lesotho government to help develop an efficient and
international standard of transport services.
Our Services
Our taxi services are typically for short distances around Lesotho. Long distance taxi services
are also available to clients upon request and Clients pay cash. Taxi Rental service which is
designed in such a way that vehicles are rented to customers requiring the service for a
prolonged period.
CTS services always strive to uphold its reputation by maintaining its ground-breaking
services and unique standards through its core values: Quality, Reliability and continual
improvements in its services. In consideration of these core values, our company is planning to
deliver the following services categorized by types.
Service Types
School transportation services
Regular City Taxi Services

5. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone:
Airport Terminal Taxi Services
Shuttle Services
Office and Company Employee Transportation services
Hotel Taxi Services
Tourist Transportation
Service by Schedule and Duration
One time scheduled taxi services
Scheduled periodic taxi service
Regular scheduled taxi services
Short contractual taxi services
Service by Package
Full package taxi service
Negotiable package taxi services
Maintenanceand Repair Services
All the maintenance and car damage and services will be taken care of by CTS.
Yet, in spite of our dedication and endeavor to meet and surpass our customers service
expectations, we still give ample ground for our customers to come up with ideas that best
meet their specific needs for specific occasions. With our professional touch, your specific
needs in our services will add up to our intent to bring our services a level of
comprehensiveness and completeness.
As our service designs are mandatory to change, the fares are negotiated accordingly.
CTS will insure the property when the accident occurred.

6. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone:
Our Team
‘MATS’EPO SAKOANE- safety and General Manager
People are our most important asset. CTS is an industry leader because of our people, who are
entrusted with the responsibility of getting passengers to their destinations safely and
comfortably.
Meet our staff
Corinne – Operations Manager
Dawn – Administrative Support

7. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone:
Jim – Safety & Loss Prevention
Our teamof trainers
tr--dispatcher
Tonya – Training Supervisor
Kelly – Trainer

8. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone:
Our Maintenance Team
Malm-fleet manager Mitch – Shop’s
Nick- techinician Robb – Technician

9. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone:
The taxi division will consist of the fleet of taxis, driver owned and company owned, and
administration. The management of all daily operation within CTS will be handled in this
division. Mr. Jonathan Molopo the founder & CEO will be responsible for the purchase of
vehicle and dealing with vendors and suppliers. Supervisors, dispatchers, an office manager, a
data entry clerk, and an employee responsible for accounts receivables/payables will be the
other people in our team.
Officers and key employees
CTS management is highly experienced and quailed. Key members of CTS management team,
their backgrounds, and responsibilities are as follows.
PersonnelPlan
Taxi & administrative
Maintenance & repair
Company Summary
Legal Business description;
CTS was found in 2016 in Maseru, Lesotho by Mr. Jonathan Molopo. The Company is Lesotho
C-Corporation under the name CROSSOVER TRANSPORT SERVICES.
Company strategy
CTS strategy is to saturate the market with television ads depicting the company as a premier
taxi service.
CTS will dominate the market because no other company has this unique feature. The
company’s strategy is to build reputation and market share in our target market by
establishing our business offering as a viable alternative to existing taxi services. CTS intends
to get the confidence of customers and establish itself as a company that provides superior
customer service by using up to date technology to provide timely and reliable services.
Risks

10. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone:
The company recognizes that it is subject to both markets. The company’s view of its risks, as
well as how each is being addressed, is as follows:
Lock out in industry for new taxi companies. CTS is aware that this is an extremely difficult
industry to get into. To mitigate this risk, CTS has established an Alliance with the leading taxi
company at Maseru area.
Safety Statement
Crossover Transport Services (PTY) Ltd is committed to the protection of all its resources
including employees, contractors and physical assets from accidental loss.
This commitment to protect is a management responsibility! To provide and maintain a safe
and healthy work environment in accordance with industry standards and in compliance with
legislative requirements. It is the personal responsibility of each Manager (Supervisor;
Foreman; Lead Hand/Mechanic) to ensure:
1.That Safety “The Prevention of Loss” is a priority
2.That overall goals and objectives are that Safe work procedures are developed and followed
3.That responsibilities of Managers, Supervisors, Workers and Contractors, regarding health
and safety are a priority.
4.Compliance with applicable Government regulations and legislation is adhered to.
5.That a high standard of housekeeping is maintained.
To achieve maximum productivity without incidents, it is the personal responsibility of each
manager, regardless of level, to ensure that employees and/or contractors under their
direction have received adequate orientation and training in proper work procedures and
that they are followed. It is the further responsibility of each manager to ensure that all
related regulations are enforced.
Each employee and/or contractor is responsible for using proper work procedures at all times
and to observe all related regulations. Furthermore, each employee and/or contractor is
responsible for supporting and assisting the Safety Program towards achieving the “SAFELY
HOME” goal.

11. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone:
AcquiringInsurance
CTS will have to acquire extensive insurance to cover all aspects of operations, but will be
faced with high rates. To lessen the risk, CTS plans to use the relationship with other
transportation, Inc. to run under their insurance companies, Alliance Insurance, this offers
lower rates. This will also bring leverage in negotiating with transportation, Inc.
Adequatefacility.
CTS realize that it is difficult to locate a facility with the space required for all operations. CTS
has found a facility with ample space for all operations. There is enough room to set up repair
facilities, and there is adjacent space to store vehicles.
BusinessRegistration
Crossover Transport Services is registered by the Ministry of Trade and Industry in Principal
Registration No…………………………………………………..
Crossover Transport Services right at your stop, home, work, school, airport and everywhere
around the world as long as you live in this world.
The fast growing development of Lesotho has brought about a new look to the country in
general.
Contact Us: 53497707
Email:crossoverthis@gmail.com
Site Link: Facebook, Whattsapp.
Home: Maseru, Lesotho
Crossover Transport Services is the transportation
service provider of choice in Lesotho

12. KingswayRoad
MapetlaHouse
Room24
Maseru,Lesotho
Email:crossoverthis@gmail.com
Phone: