Jonathan Grove

Columbus, Ohio Area United States

Director of User Research

Technology / Software / Internet

My eighteen-year career in the digital sector has been underpinned by a single goal - driving the development of innovative, impactful products that generate revenue, delight users and create brand loyalty. I’ve built teams and products from a blank page, led complex multi-faceted projects, undertaken extensive research efforts and competitively pitched products and services. Over the last three years I’ve been focused on the development of capacity, skills and processes at the intersection between Voice of the Customer research, Agile planning, innovation and Scrum-based software development.