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© 2019 Planview, Inc. | 1
Is it SAFe to Scale?
A survey of the Lean-Agile scaling landscape
Jon Terry, Chief Evangelist Lean-Agile Strategy
© 2019 Planview, Inc. | 2
Transforming with Planview WRM
THE CHANGING
WORLD
OF WORK REALIZING
AGILE-AT-SCALE
CREATING AN
INNOVATION CULTURE
STRATEGY
Innovation
Management
MAKING THE
PRODUCT SHIFT
© 2019 Planview, Inc. | 3
Increasing Agile Adoption
Title, Forrester Research, Inc. , Date of Publication
© 2019 Planview, Inc. | 4
Expanding Agile Success
Results
• More innovation relative to routine operations
• React to change faster
• Increased responsiveness to customer needs
• Greater efficiency and productivity
What if a company were to
launch dozens, hundreds,
or even thousands of agile
teams throughout the
organization?
Would scaling up agile
improve corporate
performance as much as
agile methods improve
team performance?
Harvard Business Review Agile at Scale, Darrell K. Rigby, Jeff Sutherland, Andy Noble, Accessed June 2018
© 2019 Planview, Inc. | 5
Context
• Selling software, not SAFe
• Being asked “Can you support?” or “How does this work?”
• ~50 global 500 firms in the past year
• Automotive, aerospace, financial, government, pharma, more
• Conversations with execs 1-2 levels below board
• Agile CoEs and PMOs
© 2019 Planview, Inc. | 6
Agile pilot
© 2019 Planview, Inc. | 7
Two years later
© 2019 Planview, Inc. | 8
What do we mean ‘scaling’?
Less About This
© 2019 Planview, Inc. | 9
What do we mean ‘scaling’?
Even If It’s This
© 2019 Planview, Inc. | 10
What do we mean ‘scaling’?
Or Even This
© 2019 Planview, Inc. | 11
True Scaling is Dependencies
STRATEGIES
PROGRAMS
TEAMS OF TEAMS
Dev Ops Mktg Sales CS
Value Streams
Alignment
© 2019 Planview, Inc. | 12
Frequent
Small
Good
Decoupled
FSGD
( Fizz Good )
We should try to design them away
© 2019 Planview, Inc. | 13
But we can’t always
© 2019 Planview, Inc. | 14
The Rise of the Frameworks …
© 2019 Planview, Inc. | 15
People Are Buying This
Now
even biggerer with 50%
more all teh thingz!!!!
The Big Picture
© 2019 Planview, Inc. | 16
But Mostly Implementing This
Essential SAFe
© 2019 Planview, Inc. | 17
Allocate work to teams,
not people to projects
© 2019 Planview, Inc. | 18
Allocations and Resource Pools
CIO
Business
Analysis
Resource
Resource
Resource
Resource
Development
Resource
Resource
Resource
Resource
Testing
Resource
Resource
Resource
Resource
Operations
Resource
Resource
Resource
Resource
Etc
PMO
Project 1
Project 2
Project 3
Project 100
The
Business
© 2019 Planview, Inc. | 19
Long-lived, cross functional teams
Squads, Pods,
Crews etc
Has design, develop, test, and
deploy skills for 80% of work
SAFe assumes about 10 people
Work assigned to the squad not
squad members
May be Scrum or Kanban
Member can belong to only 1
squad
Front End Devs
QA &
DevOps
Back End Devs
PM & Design
© 2019 Planview, Inc. | 20
In long-lived Teams-of-Teams
ART, Flight, Tribe
Team of Teams
5-12 teams
50-120 people
Below that, too much overhead
Above that, Dunbar’s number and
practical challenges with
meetings
Go Kanban!
Go Scrum!
© 2019 Planview, Inc. | 21
With a Shared Mission
Value Stream or
“Persistent Demand”
© 2019 Planview, Inc. | 22
Pursued via Incremental Goals
Epic or Feature
© 2019 Planview, Inc. | 23
● In-person if possible
● Leaders set out the overall situation and
set key goals
● Team make initial plans based on goals
and their backlog of stories and defects
● Focus on speed and value, ie WSJF
● Preliminary plans are merged to identify
cross team dependencies
● Teams re-plan to optimize sequencing
and share workload to minimize
dependencies
Roughly quarterly planning meetings
© 2019 Planview, Inc. | 24
Roughly quarterly planning meetings
● In-person if possible
● Leaders set out the overall situation and
set key goals
● Team make initial plans based on goals
and their backlog of stories and defects
● Focus on speed and value, ie WSJF
● Preliminary plans are merged to identify
cross team dependencies
● Teams re-plan to optimize sequencing
and share workload to minimize
dependencies
© 2019 Planview, Inc. | 25
Roughly quarterly planning meetings
● In-person if possible
● Business leaders set out the overall
situation and set key goals
● Teams make initial plans based on goals
and their backlog of stories and defects
● Focus on speed and value, ie WSJF
● Preliminary plans are merged to identify
cross team dependencies
● Teams re-plan to optimize sequencing
and share workload to minimize
dependencies
© 2019 Planview, Inc. | 26
With two week waves in between
Demo!
Demo!
Demo!
Demo!
Demo!
© 2019 Planview, Inc. | 27
Demos provide left-right awareness
Demo! Demo!
Demo! Demo!
Demo! Demo!
Demo! Demo!
Demo! Demo!
© 2019 Planview, Inc. | 28
Other cadences as needed by teams
Demo! Demo! Demo!
Demo! Demo! Demo!
Demo! Demo! Demo!
Demo! Demo! Demo!
Demo! Demo! Demo!
© 2019 Planview, Inc. | 29
Continuous Integration
Demo! Demo! Demo! Demo!
Demo! Demo! Demo! Demo!
Demo! Demo! Demo! Demo!
Demo! Demo! Demo! Demo!
Demo! Demo! Demo! Demo!
© 2019 Planview, Inc. | 30
Deployment ASAP
Demo! Demo! Demo! Demo!
Demo!
Demo! Demo! Demo! Demo!
Demo!
Demo! Demo! Demo! Demo!
Demo!
Demo! Demo! Demo! Demo!
Demo!
Demo! Demo! Demo! Demo!
Demo!
© 2019 Planview, Inc. | 31
Not Scrummer-fail
Demo! Demo! Demo! Demo!
Demo!
Demo! Demo! Demo! Demo!
Demo!
Demo! Demo! Demo! Demo!
Demo!
Demo! Demo! Demo! Demo!
Demo!
Demo! Demo! Demo! Demo!
Demo!
© 2019 Planview, Inc. | 32
The Good
• Exposing lots more people to Agile Manifesto
• Thoroughly infused with Lean principles
• Started as mostly Scrum but now embraces Kanban
• Celebrates material from Reinertsen, Pink, Marquet, and Kim
• Forcing orgs to consider long-lived cross-functional teams
• Provides a tangible organizational change
© 2019 Planview, Inc. | 33
The Bad
• Too much material for too short training sessions
• Risk of inexpert instructors providing only surface intro
– Especially about Kanban!
• Some silly Agile fossils: normalized story points!
• No guidance on functional career development
© 2019 Planview, Inc. | 34
Career Management: Functions still matter
Career Management
Hiring
Training
Standards
Mentoring
Squad Guild
Work Delivery
Has design, develop, test, and
deploy skills for 80% of work
SAFe assumes about 10 people
Work assigned to the squad not
squad members
Member can belong to only 1
squad
© 2019 Planview, Inc. | 35
The Fuzzy
• Operational vs development value streams
• How and when to reapportion teams across strategies?
• At what level are strategies and programs governed and funded
vs delegated, decomposed and self-governed
• How to measure value delivered?
• How to embed architecture, audit, security?
© 2019 Planview, Inc. | 36
More Learning
The Big Picture is clickable
scaledagileframework.com
Converted into a book
© 2019 Planview, Inc. | 37
Thank You!
Connect: Jon Terry, Chief Evangelist Lean-Agile Strategy, Planview
Follow: @leankitjon
Read: Agile PMO: 5 Steps to Driving Agility at Scale
Explore: planview.com/lean-agile-delivery
© 2019 Planview, Inc. | 38
Too big to be Agile
© 2019 Planview, Inc. | 39
Just following the leader
© 2019 Planview, Inc. | 40
Sadly, not following the leader
© 2019 Planview, Inc. | 41
Autonomy with purpose

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Is it SAFe to Scale?

  • 1. © 2019 Planview, Inc. | 1 Is it SAFe to Scale? A survey of the Lean-Agile scaling landscape Jon Terry, Chief Evangelist Lean-Agile Strategy
  • 2. © 2019 Planview, Inc. | 2 Transforming with Planview WRM THE CHANGING WORLD OF WORK REALIZING AGILE-AT-SCALE CREATING AN INNOVATION CULTURE STRATEGY Innovation Management MAKING THE PRODUCT SHIFT
  • 3. © 2019 Planview, Inc. | 3 Increasing Agile Adoption Title, Forrester Research, Inc. , Date of Publication
  • 4. © 2019 Planview, Inc. | 4 Expanding Agile Success Results • More innovation relative to routine operations • React to change faster • Increased responsiveness to customer needs • Greater efficiency and productivity What if a company were to launch dozens, hundreds, or even thousands of agile teams throughout the organization? Would scaling up agile improve corporate performance as much as agile methods improve team performance? Harvard Business Review Agile at Scale, Darrell K. Rigby, Jeff Sutherland, Andy Noble, Accessed June 2018
  • 5. © 2019 Planview, Inc. | 5 Context • Selling software, not SAFe • Being asked “Can you support?” or “How does this work?” • ~50 global 500 firms in the past year • Automotive, aerospace, financial, government, pharma, more • Conversations with execs 1-2 levels below board • Agile CoEs and PMOs
  • 6. © 2019 Planview, Inc. | 6 Agile pilot
  • 7. © 2019 Planview, Inc. | 7 Two years later
  • 8. © 2019 Planview, Inc. | 8 What do we mean ‘scaling’? Less About This
  • 9. © 2019 Planview, Inc. | 9 What do we mean ‘scaling’? Even If It’s This
  • 10. © 2019 Planview, Inc. | 10 What do we mean ‘scaling’? Or Even This
  • 11. © 2019 Planview, Inc. | 11 True Scaling is Dependencies STRATEGIES PROGRAMS TEAMS OF TEAMS Dev Ops Mktg Sales CS Value Streams Alignment
  • 12. © 2019 Planview, Inc. | 12 Frequent Small Good Decoupled FSGD ( Fizz Good ) We should try to design them away
  • 13. © 2019 Planview, Inc. | 13 But we can’t always
  • 14. © 2019 Planview, Inc. | 14 The Rise of the Frameworks …
  • 15. © 2019 Planview, Inc. | 15 People Are Buying This Now even biggerer with 50% more all teh thingz!!!! The Big Picture
  • 16. © 2019 Planview, Inc. | 16 But Mostly Implementing This Essential SAFe
  • 17. © 2019 Planview, Inc. | 17 Allocate work to teams, not people to projects
  • 18. © 2019 Planview, Inc. | 18 Allocations and Resource Pools CIO Business Analysis Resource Resource Resource Resource Development Resource Resource Resource Resource Testing Resource Resource Resource Resource Operations Resource Resource Resource Resource Etc PMO Project 1 Project 2 Project 3 Project 100 The Business
  • 19. © 2019 Planview, Inc. | 19 Long-lived, cross functional teams Squads, Pods, Crews etc Has design, develop, test, and deploy skills for 80% of work SAFe assumes about 10 people Work assigned to the squad not squad members May be Scrum or Kanban Member can belong to only 1 squad Front End Devs QA & DevOps Back End Devs PM & Design
  • 20. © 2019 Planview, Inc. | 20 In long-lived Teams-of-Teams ART, Flight, Tribe Team of Teams 5-12 teams 50-120 people Below that, too much overhead Above that, Dunbar’s number and practical challenges with meetings Go Kanban! Go Scrum!
  • 21. © 2019 Planview, Inc. | 21 With a Shared Mission Value Stream or “Persistent Demand”
  • 22. © 2019 Planview, Inc. | 22 Pursued via Incremental Goals Epic or Feature
  • 23. © 2019 Planview, Inc. | 23 ● In-person if possible ● Leaders set out the overall situation and set key goals ● Team make initial plans based on goals and their backlog of stories and defects ● Focus on speed and value, ie WSJF ● Preliminary plans are merged to identify cross team dependencies ● Teams re-plan to optimize sequencing and share workload to minimize dependencies Roughly quarterly planning meetings
  • 24. © 2019 Planview, Inc. | 24 Roughly quarterly planning meetings ● In-person if possible ● Leaders set out the overall situation and set key goals ● Team make initial plans based on goals and their backlog of stories and defects ● Focus on speed and value, ie WSJF ● Preliminary plans are merged to identify cross team dependencies ● Teams re-plan to optimize sequencing and share workload to minimize dependencies
  • 25. © 2019 Planview, Inc. | 25 Roughly quarterly planning meetings ● In-person if possible ● Business leaders set out the overall situation and set key goals ● Teams make initial plans based on goals and their backlog of stories and defects ● Focus on speed and value, ie WSJF ● Preliminary plans are merged to identify cross team dependencies ● Teams re-plan to optimize sequencing and share workload to minimize dependencies
  • 26. © 2019 Planview, Inc. | 26 With two week waves in between Demo! Demo! Demo! Demo! Demo!
  • 27. © 2019 Planview, Inc. | 27 Demos provide left-right awareness Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo!
  • 28. © 2019 Planview, Inc. | 28 Other cadences as needed by teams Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo!
  • 29. © 2019 Planview, Inc. | 29 Continuous Integration Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo!
  • 30. © 2019 Planview, Inc. | 30 Deployment ASAP Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo!
  • 31. © 2019 Planview, Inc. | 31 Not Scrummer-fail Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo! Demo!
  • 32. © 2019 Planview, Inc. | 32 The Good • Exposing lots more people to Agile Manifesto • Thoroughly infused with Lean principles • Started as mostly Scrum but now embraces Kanban • Celebrates material from Reinertsen, Pink, Marquet, and Kim • Forcing orgs to consider long-lived cross-functional teams • Provides a tangible organizational change
  • 33. © 2019 Planview, Inc. | 33 The Bad • Too much material for too short training sessions • Risk of inexpert instructors providing only surface intro – Especially about Kanban! • Some silly Agile fossils: normalized story points! • No guidance on functional career development
  • 34. © 2019 Planview, Inc. | 34 Career Management: Functions still matter Career Management Hiring Training Standards Mentoring Squad Guild Work Delivery Has design, develop, test, and deploy skills for 80% of work SAFe assumes about 10 people Work assigned to the squad not squad members Member can belong to only 1 squad
  • 35. © 2019 Planview, Inc. | 35 The Fuzzy • Operational vs development value streams • How and when to reapportion teams across strategies? • At what level are strategies and programs governed and funded vs delegated, decomposed and self-governed • How to measure value delivered? • How to embed architecture, audit, security?
  • 36. © 2019 Planview, Inc. | 36 More Learning The Big Picture is clickable scaledagileframework.com Converted into a book
  • 37. © 2019 Planview, Inc. | 37 Thank You! Connect: Jon Terry, Chief Evangelist Lean-Agile Strategy, Planview Follow: @leankitjon Read: Agile PMO: 5 Steps to Driving Agility at Scale Explore: planview.com/lean-agile-delivery
  • 38. © 2019 Planview, Inc. | 38 Too big to be Agile
  • 39. © 2019 Planview, Inc. | 39 Just following the leader
  • 40. © 2019 Planview, Inc. | 40 Sadly, not following the leader
  • 41. © 2019 Planview, Inc. | 41 Autonomy with purpose