Johnny M. Morney has over 7 years of experience in customer service, security, and juvenile supervision. His resume highlights his skills in problem solving, computer programs, and supervising personnel. He provides a history of his employment including positions in customer service, security, juvenile supervision, retail management, and warehouse work.
1. Johnny M. Morney
8615 Valley Meadow Dr. Houston, TX 77078
(281)709-8177
Morney23@yahoo.com
Profile
• More than 7 years’ successful experience in customer service and
support with recognized strengths in problem-solving and trouble-shooting,
and proactive procedures and systems to avoid problems in the first place.
• Possess solid computer skills.
• Excellent working knowledge using Microsoft Excel, WordPerfect,
Microsoft Word.
• Ability to train, motivate, and supervise customer service personnel
• A team player, acknowledged as “Total Quality Team Player”
Synopsis of Achievements
• Forklift Experience
• TWIC Card
• Level 2 Non Commission Security
• Proactive planning led to notable increase in morale in all
departments.
• Passport
• OSHA 10
Employment
Houston Pain Centers, Houston, TX
2015-Present
Lab File Clerk
• Data Entry
• Document Verification
• Send emails
Locke Protective Services, Houston, TX
2. 2014-2015
Security Officer
• Patrol retail store fronts
• Complete daily reports
• Control access to buildings
Bexar County Juvenile Probation Center, San Antonio, TX
2012-2013
Juvenile Supervision Officer
• Supervises daily activities and behavior of juveniles in the facility
• Monitors living conditions to ensure clean and safe environment for
juveniles
• Monitors youth interaction, observes youth on suicide watch,
intercedes in verbal or physical confrontations, and maintains authority and
youth compliance with established procedures
• Prepares behavior and incident reports on detained juveniles,
including documentation of module checks and daily activities
• Transports juveniles to classrooms, cafeteria, medical appointments,
and court hearings within facility
• Monitors youths during visitation with their families
• Conducts body searches of youths
• May be required to conduct physical searches, pat downs, disrobing of
suicidal youth and supervise showers of juveniles who are residents of the
facility and/or provide sole supervision of residents during these activities
• Distributes uniforms, towels, and blankets to juveniles
• Perform related duties as required
Dollar General, Houston, TX
2010-2012
Third Key Holder, Assistant Manager
• Made bank deposits
• Maintained vendor relationships
• Inbound load scheduling
• Merchandiser stocker
• Cashier
3. NCO Group, Houston, TX
2009-2010
Customer Service Representative
• Answered telephone inquiries
• Virtual computer trouble shooting
• Scheduled clients for appointments to Geek Squad
Top Dollar Pawn shop, Houston, TX
2008-2009
Warehouse Associate
• Appraised customer merchandise for loan or sell
• Floor sales attendant
• Loan Writer
TAM International, Houston, TX
2005-2008
Rubber Shop Helper
• Sandblasting
• Prep steel pipes for adhesive agent
Education
Houston Community College, Houston, TX
2012
Criminal Justice: Communications & Public Relations
M.B. Smiley High School, Houston, TX
2005
Diploma
