This document summarizes a presentation about Axon Ivy's process automation software. The presentation covered: an introduction to Axon Ivy and its solutions; how it can be used to model and automate business processes across different systems; a live demo of a customer onboarding process automated with Axon Ivy; and a Q&A session. The presentation argued that Axon Ivy allows for agile, user-focused process automation that can integrate with various backend systems more easily than siloed applications.

1. WWW.AXONIVY.COM
THUR 10AM
RESTFUL APIS AND AUTOMATED WORKFLOWS
AXON IVY PROCESS AUTOMATION
Matt Fleming | Senior Application Consultant, CM First
Marcel Pruegel | Solutions Engineer, Axon Ivy
June 2nd 2016

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INTRODUCTION
AXON IVY AG
Marcel Pruegel
Solutions Engineer
Matt Fleming
Senior Application Consultant

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AGENDA
oIntroduction
oAxon Ivy
oCustoms Apps &Workflows
oExcursion on Modelling Processes
oLive Process Demo “Customer OnBoarding”
oLive Axon Ivy Portal Demo
oLive Demo GovHelp
oQ & A

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Channel
Partner
Implementation
Partner
Support
Partner
Manufacturing
Partner
SILO’EDAPPLICATIONSCANNOT ADEQUATELY SUPPORT MOST PROCESSESACROSSTHE BUSINESS
THE PROBLEM
Customer
Sales
Marketing
Support
Professional
Service
Admin
Order
Management
Operations
R&D

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Un-managed Process
Service
Purchase
Request
(Customer)
Get Plan Member
and Service
Period Details -
Manual
(Sales)
Verify Service
Details - PLEX
(Service Operators)
Manager Approval
- Manual
(Plan Manager)
Inquiry
(Customer)
Research
(Sales)
Research
(Risk-Mgmt)
Research
(Plan
Manager)
Finalize Sale
(Confirmation)
Manual transfer
No approval, no
Information
...
2 days delay because
of absence
Paper mail
"AS-IS" UNMANAGED PROCESS - USERS OPERATETHE SYSTEM

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IMPROVED "TO-BE" SOLUTION:THE BPMS GUIDESTHE USER
Managed Process

Core system
Business Process Management System
Confirmation to customer
Inquiry
(Customer)
Automatic Data Transfer
Feedback
…
Copy of Contract
Info about delay

Service Purchase
Request
(Customer)
Get Plan Member
and Service Period
Details - IVY
(Sales)
Verify Service
Details - PLEX
(Service Operators)
Manager Approval -
IVY
(Plan Manager)
Core system

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Process Orchestration
AGILE, USER-FOCUSED, PROCESS-DRIVEN APPS
THE SOLUTION
Metadata
Cloud Apps
and Storage
Process
Designer
Data stores
Monitor
CRM
Support
Ops
ERP
•Built around process engine
•Controlled by agile business
rules
•Tailored User Experience for
internal and external users
•Easy to integrate into
standard and home-grown
systems

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DOCUMENTATION OF PROCESSES
Management
BusinessIT

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DOCUMENTATION OF PROCESSES
BPMNEASY & BPMNTOUCH
BPMTouch®
ModelingTool

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DOCUMENTATION OF PROCESSES
BEST PRACTICE
Sequence of
Tasks
+ Specification
ofTasks
+ Attach
mediafiles
…
+ Supplement
special cases

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LIVE DEMO
“CUSTOMER ONBOARDING”

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LIVE DEMO
AXON IVY PORTAL DEMO

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THE BEST OF BOTHWORLDS
THE SOLUTION –WHATWE HAVE SEEN!
Axon Ivy Intelligent BPM
•Agile and flexible end-to-end processes
•Model-driven process design
•Easy integration of external systems
•ComplexTask Management
•Process Exception Handling
•End-to-end monitoring
CA Plex / (CA2E)
•Detailed Business Logic
•Model Based Developement
•Transactional Business Applications
•Optimized Data Entry Screens
•FullWeb/Mobile/Cloud/API Solution
with CMWebClient
BUSINESS PROCESS Driven Plex Applications

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LIVE DEMO
“GOVHELP”

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Q & A

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THANKYOU!
/AXON-IVY-AG
@AXONIVY
Feel free to visit us at our booth for more information!
VISIT OUR OTHERTALKS:
THUR 3:30PM BUILDINGAN AUTOMATED PROCESSTHAT INTERACTS WITH DIFFERENT SYSTEMS
FRI 9AM WORKFLOW/BPM - BUILDYOUR OWN AUTOMATED WORKFLOWS